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Default Values for 'Create Issue' screen - Issue Templates

works with Jira Cloud, Jira Server 9.0.0 - 9.15.2, Jira Data Center 10.0.0 - 10.7.1 and more

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2.9/ 4

Based on 11 out of 0 reviews across hosting types

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Showing 11 reviews

  • MattS

    Posted on Jan 24, 2014

    Where would you like to receive feedback about this add-on? Default values for fields often change per project and per issue type. That would be great to add to this!

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    • Big Fig Tree

      Hello Matt, Thank you for the feedback. We are aware of this requirement. Default values per project and issue type is the next thing on our roadmap. Btw. This is a good place to leave feddback. Thanks, Gebsun

      Update: It is possible to add default values per project and issue type since version 2.0.
  • Leonard Chew

    Posted on Sep 21, 2017

    This would be a practicle feature. I tested it for default bug descriptions on our Jira 7.4.2 Test Server. Same problem as reported by Eric Locatelli. Unfortunately the default description will not be deleted if you switch from issue-type bug to issue-type story (empty content) on the "create issue" screen. After I added a simple "dash" ( - ) for the description of issue-type "story" (hoping the simple dash-content on the story would overwrite the bug-content), the dash just merges with the bug-description, ending up with my story description containing the bug-description plus an additional dash. All in all, I think it is practical if you never have to switch issue-type on the create issue screen. Considering the bug, plus the rather high costs (my opinion), I rate it with two stars.

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    • Big Fig Tree

      Hi Leonard,

      Have you upgraded from old Default Values version? Please contact us directly at support(at)gebsun(dot)com and our friendly support team will try to solve the problem. Some time ago Eric confirmed we solved the issue he found.

      Cheers, Gebsun

  • Mala Benn

    Posted on May 12, 2014

    Hi, This seems to be taking a while, do you have an update? Is there any chance we can create different templates per issue type? In our organisation, different departments need to enter different information per issue. Also is it possible to have a different template per project? Cheers, Mala.

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    • Big Fig Tree

      Hello Mala,

      We have just released Default Values 3.0.0.
      It allows to define field configurations (templates) and link them to issue types and projects (via schemes). That is a JIRA-like approach which allows to map default values to projects and issue types in an extremely flexible way.

      Let us know your feedback.

      Cheers,
      Gebsun
  • Alex Bartok

    Posted on Jan 25, 2019

    We've been using this plugin for years and recently ran into an obscure exception, where switching between issue types on certain pages with a certain default configuration would lead to a client-side JavaScript error. Not only were the developers very quick to respond (within a few hours) but when they responded they had also determined the issue and published an update to fix it. Updates for new Jira releases are always on time and the interaction with support is excellent! Thanks again!

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  • Sarah Shonberger

    Posted on Oct 5, 2017

    My team loves this plugin we have been using it 2+ years but we are having issues with the latest version 3.5.0 using Jira 7.4.1. Same problem as reported by Eric Locatelli. Unfortunately the default description will not be deleted if you switch from issue-type bug to issue-type story (empty content) on the "create issue" screen Have tried using both IE and Firfox. same issue.

    Was this review helpful?•
    • Big Fig Tree

      Hi Sarah,

      Can you try the new add-on version? Please contact us directly at support(at)gebsun(dot)com and let us know about results.

      Thanks, Gebsun

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