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    Default Values for 'Create Issue' screen

    by Gebsun SoftwareAtlassian Verified
    Gebsun Software is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Server 7.0.0 - 7.10.1 and more versions
    Versions available for Jira Server 5.1 - 6.4.14
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    This app isn't formally supported.

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    Gebsun Software supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    Create issues faster and improve their quality with default values for "Create Issue" screen

    Create issues faster and improve their quality with default values for "Create Issue" screen

    Define default values

    Create Issue

    Enjoy fast created issues

    Simply go to plugin's configuration and add default values for any of supported fields like Description or Fix Version.

    Open "Create Issue" screen and watch default values added automatically.

    Create issues quickly and enjoy default fix version, labels and high quality description provided by reporter.

    More details

    Default Values plugin for Jira allows to automatically inject predefined values into fields on the "Create Issue" screen.

    You can simply add a hint to Description field and ask reporter upfront for more details of the feature or ask for steps to reproduce the bug.

    Default Values plugin works with following fields:

    • Description
    • Summary
    • Environment
    • Original and Remaining Estimate
    • Due date
    • Affected and Fix Versions
    • Labels
    • Assignee
    • Components
    • Issue Security
    • and some other fields (including wide range of custom fields).

    If you need support for other field types then please drop us a line.

    Default values can be configured separately for each project and issue type (e.g. Bug and New Feature can have different defaults).

    {currentdate} macro allows to insert date dynamically into any field. {currentdate+1} inserts one day after, etc. It is an excellent way to set due date, e.g. in 2 days after issue creation.

    Please direct bug reports and feature requests to support@gebsun.com

    Reviews for cloud

    (10)
    Sign in to write a review
    by Eric Locatelli on 2017-01-10
    Simple to use and configure, but does not work as expected for some fields. In my "field configuration", I set a default value for "Summary" and another default value for "Description". This "field configuration" is applicable for a single issue type (Bug) and not for the others (Epics, Stories, ...) While the "Default Values" add-on works perfectly for field "Summary", the behavior for field "Description" is random: in the "Create Issue" screen, "Description" remains empty when swapping the issue type to "Bug" and is suddenly filled with the expected value when swapping again to "Story" (which is unexpected). Swapping again to Epic clears up the "Description" and swapping again to "Task" fills "Description" again. Please note I am using XRay. I looked at all possible params to check I proceeded correctly, but did not find anything useful. So I assume this is a bug. Any chance to get this fixed ? Thanks.
    Was this review helpful?YesNo
    Gebsun Software

    Hi Eric,

    It is not a best place to report issues. We will need few more details to investigate the problem as the scenario you described works perfectly fine on our side.

    Please contact us directly at support(at)gebsun(dot)com and our friendly support team will try to solve the problem.

    Cheers, Gebsun

    by Anders Fjelstad on 2016-08-16
    This is exactly what I needed. Pricing is very reasonable, I love the different configuration for different issue types. This is warmly welcomed in our company where users needs a template to help them be more effective and write issues with high quality. 4/4, recommended.
    Was this review helpful?YesNo
    by John Lavides on 2016-08-11
    Hi, Does it support the Select List custom field in Jira? If we want to set a default value on this custom field? I try it and the custom field section does not display custom field that has a property of Select List. Regards, John
    Was this review helpful?YesNo
    Gebsun Software

    Hi,

    That should work for single select list. Please contact us directly at support(at)gebsun(dot)com and we will investigate your case.

    Regards,Gebsun

    by Christian Bönnhoff on 2015-01-28
    It provides a trivial feature that JIRA should have already included, and by that gains the first star just by filling this gap. The second star is for the administration interface which behaves similar to JIRAs own powerful admin interface, which makes using it familiar, but (like JIRA's) NOT easy... The last two stars are missing because of its price - such a simple feature is not worth the money - and the "bug" that the default text stays within the fields even when switching the issue types during ticket creation...
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Gebsun Software

    Hi Christian,

    Thank you for trying our add-on.

    I don't think we deserve -1 star for the price. We work hard to make a good quality software and need funds to keep it live. The price is strictly related to the amount of work involved.

    WRT "bug" with default text incorrectly injected when switching issue types, please try the latest version. We have improved the "merge" algorithm used in such cases.

    In case of any issue please contact us directly with more details. We are happy to assist with the setup and fix all the issues.

    Cheers,Gebsun

    by Mala Benn on 2014-05-12
    Hi, This seems to be taking a while, do you have an update? Is there any chance we can create different templates per issue type? In our organisation, different departments need to enter different information per issue. Also is it possible to have a different template per project? Cheers, Mala.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Gebsun Software
    Hello Mala,

    We have just released Default Values 3.0.0.
    It allows to define field configurations (templates) and link them to issue types and projects (via schemes). That is a JIRA-like approach which allows to map default values to projects and issue types in an extremely flexible way.

    Let us know your feedback.

    Cheers,
    Gebsun
    Read more reviews

    Reviews for server

    (10)
    Sign in to write a review
    by Sarah Paradis on 2017-10-05
    My team loves this plugin we have been using it 2+ years but we are having issues with the latest version 3.5.0 using Jira 7.4.1. Same problem as reported by Eric Locatelli. Unfortunately the default description will not be deleted if you switch from issue-type bug to issue-type story (empty content) on the "create issue" screen Have tried using both IE and Firfox. same issue.
    Was this review helpful?YesNo
    Gebsun Software

    Hi Sarah,

    Can you try the new add-on version? Please contact us directly at support(at)gebsun(dot)com and let us know about results.

    Thanks, Gebsun

    by Leonard Chew on 2017-09-21
    This would be a practicle feature. I tested it for default bug descriptions on our Jira 7.4.2 Test Server. Same problem as reported by Eric Locatelli. Unfortunately the default description will not be deleted if you switch from issue-type bug to issue-type story (empty content) on the "create issue" screen. After I added a simple "dash" ( - ) for the description of issue-type "story" (hoping the simple dash-content on the story would overwrite the bug-content), the dash just merges with the bug-description, ending up with my story description containing the bug-description plus an additional dash. All in all, I think it is practical if you never have to switch issue-type on the create issue screen. Considering the bug, plus the rather high costs (my opinion), I rate it with two stars.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Gebsun Software

    Hi Leonard,

    Have you upgraded from old Default Values version? Please contact us directly at support(at)gebsun(dot)com and our friendly support team will try to solve the problem. Some time ago Eric confirmed we solved the issue he found.

    Cheers, Gebsun

    by Eric Locatelli on 2017-01-10
    Simple to use and configure, but does not work as expected for some fields. In my "field configuration", I set a default value for "Summary" and another default value for "Description". This "field configuration" is applicable for a single issue type (Bug) and not for the others (Epics, Stories, ...) While the "Default Values" add-on works perfectly for field "Summary", the behavior for field "Description" is random: in the "Create Issue" screen, "Description" remains empty when swapping the issue type to "Bug" and is suddenly filled with the expected value when swapping again to "Story" (which is unexpected). Swapping again to Epic clears up the "Description" and swapping again to "Task" fills "Description" again. Please note I am using XRay. I looked at all possible params to check I proceeded correctly, but did not find anything useful. So I assume this is a bug. Any chance to get this fixed ? Thanks.
    Was this review helpful?YesNo
    Gebsun Software

    Hi Eric,

    It is not a best place to report issues. We will need few more details to investigate the problem as the scenario you described works perfectly fine on our side.

    Please contact us directly at support(at)gebsun(dot)com and our friendly support team will try to solve the problem.

    Cheers, Gebsun

    by Anders Fjelstad on 2016-08-16
    This is exactly what I needed. Pricing is very reasonable, I love the different configuration for different issue types. This is warmly welcomed in our company where users needs a template to help them be more effective and write issues with high quality. 4/4, recommended.
    Was this review helpful?YesNo
    by John Lavides on 2016-08-11
    Hi, Does it support the Select List custom field in Jira? If we want to set a default value on this custom field? I try it and the custom field section does not display custom field that has a property of Select List. Regards, John
    Was this review helpful?YesNo
    Gebsun Software

    Hi,

    That should work for single select list. Please contact us directly at support(at)gebsun(dot)com and we will investigate your case.

    Regards,Gebsun

    Read more reviews

    Pricing

    10 users$1025 users$5050 users$100100 users$200250 users$400500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Gebsun Software is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.8.1 • Jira Server 7.0.0 - 7.10.1 • Released 2018-03-12

    Summary

    Bug fixes

    Details

    • unexpected merge of multi-line defaults fixed

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Default Values for 'Create Issue' screen via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Default Values for 'Create Issue' screen. You're prompted to log into MyAtlassian. Default Values for 'Create Issue' screen begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Default Values for 'Create Issue' screen versions compatible with your instance, you can look through our version history page.

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