FAQ for Confluence

for Confluence Cloud, Confluence Server 7.1.0 - 8.7.2, Confluence Data Center 7.1.0 - 8.8.0 and more
335 installs
Cloud Security Participant
  • Supported

Build your FAQ hub inside Confluence & make it public via JSM . Create, publish, and edit FAQs & answers classified by categories

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Create & manage categories, questions and answers

Seamlessly create and manage questions, and answers with just a few clicks.. Organize your FAQs with categories to facilitate. navigation and access to information.

👉 GET STARTED

Visualize FAQs in one place

Leverage the content-rich FAQ dashboard to centralize FAQs, questions and categories. With search and filtering options, your teams can effortlessly access and contribute to the FAQ knowledge base.

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Feature FAQ articles within your JSM portal

Share FAQ articles with your teams inside Confluence or JSM. Additionally, you can make FAQs public on your support portal, transforming it into a comprehensive knowledge hub for external stakeholders.

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More details

📹 VIDEO TUTORIALS| 📚 DOCUMENTATION |🤝 SUPPORT| 📝 BLOG

FAQ for Confluence helps you build FAQ pages with frequently asked questions and answers organized by categories.

The app deals with a host of use cases:

Product documentation

How-to, Guidelines

Public support portal

Key features:

📝 Create and manage questions and answers.

🖋️ Format and style answers, add rich media content, include attachments, and more.

🗂️ Classify and organize questions by categories.

🌐 Build content-rich FAQ pages.

📋 Customize FAQ details such as descriptions, logos, ownership, and more.

🏛️ Centralize FAQs, questions, and categories within a unified dashboard.

🔗 Integrate FAQs within Confluence pages using the FAQ List macro.

🌐 Make FAQ articles public through seamless integration with Jira Service Management.

🔍 Search for FAQs, questions, and categories by type with Confluence advanced search.

🔍 Filter questions by category, contributor, and publish date.

👍 Vote for questions and share feedback.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

FAQ for Confluence integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer Confluence spaces
  • Delete data from the host application
  • Write data to the host application

Gallery

Navigate & visualize questions within the global FAQ dashboard.