FAQ for Confluence
- Supported
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Create & manage categories, questions and answers
Seamlessly create and manage questions, and answers with just a few clicks.. Organize your FAQs with categories to facilitate. navigation and access to information.
Visualize FAQs in one place
Leverage the content-rich FAQ dashboard to centralize FAQs, questions and categories. With search and filtering options, your teams can effortlessly access and contribute to the FAQ knowledge base.
Feature FAQ articles within your JSM portal
Share FAQ articles with your teams inside Confluence or JSM. Additionally, you can make FAQs public on your support portal, transforming it into a comprehensive knowledge hub for external stakeholders.
More details
📹 VIDEO TUTORIALS| 📚 DOCUMENTATION |🤝 SUPPORT| 📝 BLOG
FAQ for Confluence helps you build FAQ pages with frequently asked questions and answers organized by categories.
The app deals with a host of use cases:
Product documentation
How-to, Guidelines
Public support portal
Key features:
📝 Create and manage questions and answers.
🖋️ Format and style answers, add rich media content, include attachments, and more.
🗂️ Classify and organize questions by categories.
🌐 Build content-rich FAQ pages.
📋 Customize FAQ details such as descriptions, logos, ownership, and more.
🏛️ Centralize FAQs, questions, and categories within a unified dashboard.
🔗 Integrate FAQs within Confluence pages using the FAQ List macro.
🌐 Make FAQ articles public through seamless integration with Jira Service Management.
🔍 Search for FAQs, questions, and categories by type with Confluence advanced search.
🔍 Filter questions by category, contributor, and publish date.
👍 Vote for questions and share feedback.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
FAQ for Confluence integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer Confluence spaces
- Delete data from the host application
- Write data to the host application
Gallery
Navigate & visualize questions within the global FAQ dashboard.