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Key highlights of the appBuild your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Create & manage categories, questions and answers
Seamlessly create and manage questions, and answers with just a few clicks.. Organize your FAQs with categories to facilitate. navigation and access to information.
Visualize FAQs in one place
Leverage the content-rich FAQ dashboard to centralize FAQs, questions and categories. With search and filtering options, your teams can effortlessly access and contribute to the FAQ knowledge base.
Feature FAQ articles within your JSM portal
Share FAQ articles with your teams inside Confluence or JSM. Additionally, you can make FAQs public on your support portal, transforming it into a comprehensive knowledge hub for external stakeholders.
Supporting media
More details
📹 VIDEO TUTORIALS| 📚 DOCUMENTATION |🤝 SUPPORT| 📝 BLOG
FAQ for Confluence helps you build FAQ pages with frequently asked questions and answers organized by categories.
The app deals with a host of use cases:
Product documentation
How-to, Guidelines
Public support portal
Key features:
📝 Create and manage questions and answers.
🖋️ Format and style answers, add rich media content, include attachments, and more.
🗂️ Classify and organize questions by categories.
🌐 Build content-rich FAQ pages.
📋 Customize FAQ details such as descriptions, logos, ownership, and more.
🏛️ Centralize FAQs, questions, and categories within a unified dashboard.
🔗 Integrate FAQs within Confluence pages using the FAQ List macro.
🌐 Make FAQ articles public through seamless integration with Jira Service Management.
🔍 Search for FAQs, questions, and categories by type with Confluence advanced search.
🔍 Filter questions by category, contributor, and publish date.
👍 Vote for questions and share feedback.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
FAQ for Confluence integrates with your Atlassian product
Version information
Version 1.3.21-AC•for Confluence Cloud
Release date
Nov 4th 2024
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial