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FAQ for Confluence

works with Confluence Cloud, Confluence Server 8.0.0 - 9.1.1, Confluence Data Center 8.0.0 - 9.1.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appBuild your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories

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Create & manage categories, questions and answers

Seamlessly create and manage questions, and answers with just a few clicks.. Organize your FAQs with categories to facilitate. navigation and access to information.

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Visualize FAQs in one place

Leverage the content-rich FAQ dashboard to centralize FAQs, questions and categories. With search and filtering options, your teams can effortlessly access and contribute to the FAQ knowledge base.

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Feature FAQ articles within your JSM portal

Share FAQ articles with your teams inside Confluence or JSM. Additionally, you can make FAQs public on your support portal, transforming it into a comprehensive knowledge hub for external stakeholders.

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Supporting media

More details

📹 VIDEO TUTORIALS| 📚 DOCUMENTATION |🤝 SUPPORT| 📝 BLOG

FAQ for Confluence helps you build FAQ pages with frequently asked questions and answers organized by categories.

The app deals with a host of use cases:

Product documentation

How-to, Guidelines

Public support portal

Key features:

📝 Create and manage questions and answers.

🖋️ Format and style answers, add rich media content, include attachments, and more.

🗂️ Classify and organize questions by categories.

🌐 Build content-rich FAQ pages.

📋 Customize FAQ details such as descriptions, logos, ownership, and more.

🏛️ Centralize FAQs, questions, and categories within a unified dashboard.

🔗 Integrate FAQs within Confluence pages using the FAQ List macro.

🌐 Make FAQ articles public through seamless integration with Jira Service Management.

🔍 Search for FAQs, questions, and categories by type with Confluence advanced search.

🔍 Filter questions by category, contributor, and publish date.

👍 Vote for questions and share feedback.

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • FAQ for Confluence integrates with your Atlassian product

Version information

Version 1.3.21-ACfor Confluence Cloud

Release date

Nov 4th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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