Version history
CloudJira Cloud2024-04-01Minor version update 10.14.7Jira Data Center 8.0.0 - 9.15.12024-03-29Bug fixes - Addressed issue where built-in reports were not redirecting to the new SLA Report page.
- Resolved the issue where SLA values were not displaying in columns, specifically affecting versions starting with 10.14.6.
10.14.7Jira Server 8.0.0 - 9.15.12024-03-29Bug fixes - Addressed issue where built-in reports were not redirecting to the new SLA Report page.
- Resolved the issue where SLA values were not displaying in columns, specifically affecting versions starting with 10.14.6.
10.14.6Jira Data Center 8.0.0 - 9.14.12024-03-08Improvement Added ‘Report Scope Limit' feature, enabling Time to SLA admins to set a maximum limit on the number of issues included in the SLA Report.
10.14.6Jira Server 8.0.0 - 9.14.12024-03-08Improvement Added ‘Report Scope Limit' feature, enabling Time to SLA admins to set a maximum limit on the number of issues included in the SLA Report.
10.14.5Jira Data Center 8.0.0 - 9.14.12024-02-12Improvements and Bug Fixes - Improved the percentage display of exceeded SLAs, focusing on Next Business Day (NBD) targets and negotiation date goals.
- Resolved an issue causing Null Pointer Exceptions (NPE) on the SLA Reports page.
- Addressed a functionality issue with JQL 3.0, where the join feature was not working as expected.
- Integrated a feature to redirect built-in reports to the new SLA Reports page.
- Responding to user feedback, we've added the capability for users to view SLA goals directly on the report.
10.14.5Jira Server 8.0.0 - 9.14.12024-02-12Improvements and Bug Fixes - Improved the percentage display of exceeded SLAs, focusing on Next Business Day (NBD) targets and negotiation date goals.
- Resolved an issue causing Null Pointer Exceptions (NPE) on the SLA Reports page.
- Addressed a functionality issue with JQL 3.0, where the join feature was not working as expected.
- Integrated a feature to redirect built-in reports to the new SLA Reports page.
- Responding to user feedback, we've added the capability for users to view SLA goals directly on the report.
10.14.4Jira Data Center 7.0.0 - 9.13.12024-01-13Minor fix - Removed Time to SLA Search 3.0 custom fields from the SLA Report field selection.
10.14.4Jira Server 7.0.0 - 9.13.12024-01-13Minor fix - Removed Time to SLA Search 3.0 custom fields from the SLA Report field selection.
10.14.3Jira Data Center 8.0.0 - 9.12.72024-01-02Bug fixes - Resolved an issue where an SLA with JQL and Diagnostics REST API was causing a "recursively defined member" error.
- Fixed an issue where the app generated a report upon clicking the filter.
- Corrected the display of the "%" symbol, ensuring it appears after the number.
10.14.3Jira Server 8.0.0 - 9.12.72024-01-02Bug fixes - Resolved an issue where an SLA with JQL and Diagnostics REST API was causing a "recursively defined member" error.
- Fixed an issue where the app generated a report upon clicking the filter.
- Corrected the display of the "%" symbol, ensuring it appears after the number.
10.14.2Jira Data Center 8.0.0 - 9.12.72023-11-22Bug fixes - Resolved an issue where clicking “Filter” was generating a report.
- Fixed a bug on the Reports page that was displaying an error.
- Addressed the Infinite Recursion Exception caused during SLA report generation.
- Fixed an error in Issue SLA Rest that was throwing a "Recursively Defined Member" error.
- Resolved an issue where SLA Configuration could not be created for some instances.
- Removed unnecessary error logs.
10.14.2Jira Server 8.0.0 - 9.12.72023-11-22Bug Fixes - Resolved an issue where clicking “Filter” was generating a report.
- Fixed a bug on the Reports page that was displaying an error.
- Addressed the Infinite Recursion Exception caused during SLA report generation.
- Fixed an error in Issue SLA Rest that was throwing a "Recursively Defined Member" error.
- Resolved an issue where SLA Configuration could not be created for some instances.
- Removed unnecessary error logs.
10.14.1Jira Data Center 8.0.0 - 9.12.72023-10-17Bug fixes - Server to Cloud (JCMA) migration was getting stuck at 20%.
- SLA Report was failing in some scenarios.
- There were cases of data corruption within migrated report filters.
- Some users were not able to enable TTS in Jira 9.11.
- Select and multi-select custom field values were not showing up on the SLA Report.
10.14.1Jira Server 8.0.0 - 9.12.72023-10-17Bug fixes - Server to Cloud (JCMA) migration was getting stuck at 20%.
- SLA Report was failing in some scenarios.
- There were cases of data corruption within migrated report filters.
- Some users were not able to enable TTS in Jira 9.11.
- Select and multi-select custom field values were not showing up on the SLA Report.
10.14.0Jira Data Center 8.0.0 - 9.12.02023-09-22New Features, Improvements and Bug Fixes - New Features
- Introducing a brand new SLA report UI with enhanced functionalities, including "Background Report" and "Periodic Report."
- Now offering the ability to utilize Time to SLA custom fields in Data Pipeline exports.
- Improvements
- Ability to use ‘customFieldManager’ in SLA Notifier templates.
- New Features
10.14.0Jira Server 8.0.0 - 9.12.02023-09-22New Features, Improvements and Bug Fixes - New Features
- Introducing a brand new SLA report UI with enhanced functionalities, including "Background Report" and "Periodic Report."
- Now offering the ability to utilize Time to SLA custom fields in Data Pipeline exports.
- Improvements
- Ability to use ‘customFieldManager’ in SLA Notifier templates.
- New Features
10.13.5Jira Data Center 8.0.0 - 9.11.02023-08-21Bug Fix - Mute SLA notifications page name change
- Autocomplete suggestions return null for CRT on JQL bug fixed
- TTS Server Permission Page Text Change
- TTS custom field Kanban board exceeded bug fixed
10.13.5Jira Server 8.0.0 - 9.11.02023-08-21Bug Fix - Mute SLA notifications page name change
- Autocomplete suggestions return null for CRT on JQL bug fixed
- TTS Server Permission Page Text Change
- TTS custom field Kanban board exceeded bug fixed
10.13.4Jira Data Center 8.0.0 - 9.10.22023-04-04Bug Fixes - The "Time to SLA Date" custom field was not using the default Jira CSV date format in CSV exports.
- HTML tags in the issue summary were breaking the SLA Report.
- Calendar was considering half-day holiday working duration on non-business days.
- Removed the 255 character limit on JQL inputs in the Settings page.
- The "Time to SLA" top menu item would break the login page in some cases.
- The "SLA History" tab panel was breaking other panels in some cases.
- Deleting the expired mute SLA option was not working in some cases.
- JCMA migration was not working
- 10.13.3 version was failing to initialize in some DB types.
10.13.4Jira Server 8.0.0 - 9.10.22023-04-04Bug Fixes - The "Time to SLA Date" custom field was not using the default Jira CSV date format in CSV exports.
- HTML tags in the issue summary were breaking the SLA Report.
- Calendar was considering half-day holiday working duration on non-business days.
- Removed the 255 character limit on JQL inputs in the Settings page.
- The "Time to SLA" top menu item would break the login page in some cases.
- The "SLA History" tab panel was breaking other panels in some cases.
- Deleting the expired mute SLA option was not working in some cases.
- JCMA migration was not working
- 10.13.3 version was failing to initialize in some DB types.
10.13.2Jira Data Center 8.0.0 - 9.7.22023-02-20Improvement and Bug Fixes Improvements:
- Ability to stop recurring notifications after a specific duration or elapsed percentage has passed.
- Ability to customize SLA columns in the SLA Report.
Bug Fixes:
- SLA History was displaying breach and critical zone events in incorrect locations.
- The working duration was displayed as 0 for ‘No Target’ goals.
- CSV export with Time to SLA Date Custom Fields was occasionally failing.
- Problem related to AO_C5D949_EVENT_INDEX table’s primary key increase problem has been fixed.
- Enabling the ‘Mute SLA’ feature occasionally caused sending notifiers to fail.
- In some cases, slaRemainingDuration custom field sorting was causing problems.
10.13.2Jira Server 8.0.0 - 9.7.22023-02-20Improvement and Bug Fixes Improvements:
- Ability to stop recurring notifications after a specific duration or elapsed percentage has passed.
- Ability to customize SLA columns in the SLA Report.
Bug Fixes:
- SLA History was displaying breach and critical zone events in incorrect locations.
- The working duration was displayed as 0 for ‘No Target’ goals.
- CSV export with Time to SLA Date Custom Fields was occasionally failing.
- Problem related to AO_C5D949_EVENT_INDEX table’s primary key increase problem has been fixed.
- Enabling the ‘Mute SLA’ feature occasionally caused sending notifiers to fail.
- In some cases, slaRemainingDuration custom field sorting was causing problems.
10.13.1Jira Server 8.0.0 - 9.6.02023-01-31Bug Fixes - Bug fixes
- Users were able to define SLAs without goal.
- Exporting SLA configurations were failing when there is a # symbol in the SLA name.
- Resetting SLAs via REST API was not working in some cases.
- SLAs with ‘Next Business Days’ goal type were not calculating elapsed percentage correctly.
- In some instances, some events were excluded from SLA calculations.
- In some instances, the recalculation page was displaying an error.
- Bug fixes
10.13.1Jira Data Center 8.0.0 - 9.6.02023-01-31Bug Fixes - Bug fixes
- Users were able to define SLAs without goal.
- Exporting SLA configurations were failing when there is a # symbol in the SLA name.
- Resetting SLAs via REST API was not working in some cases.
- SLAs with ‘Next Business Days’ goal type were not calculating elapsed percentage correctly.
- In some instances, some events were excluded from SLA calculations.
- In some instances, the recalculation page was displaying an error.
- Bug fixes
10.13.0Jira Server 8.0.0 - 9.5.12022-12-19New Feature and Bug Fixes With this version, the Time to SLA JQL 2.0 functions have been removed. You can use this documentation to learn more about JQL 3.0 functions and this documentation to find out which functions to replace the old ones with.
New Feature
- Brand-new Permissions page design.
Bug Fix
- The SLA History panel elapsed percentage display was wrong.
- Cascading Select List custom fields was breaking the SLA Panel and recalculation.
- JSM SLA import was not correctly converting goal durations in some cases.
- The Overdue calculation was incorrect for SLAs with more than one cycle.
10.13.0Jira Data Center 8.0.0 - 9.5.12022-12-19New Feature and Bug Fixes With this version, the Time to SLA JQL 2.0 functions have been removed. You can use this documentation to learn more about JQL 3.0 functions and this documentation to find out which functions to replace the old ones with.
New Feature
- Brand-new Permissions page design.
Bug Fix
- The SLA History panel elapsed percentage display was wrong.
- Cascading Select List custom fields was breaking the SLA Panel and recalculation.
- JSM SLA import was not correctly converting goal durations in some cases.
- The Overdue calculation was incorrect for SLAs with more than one cycle.
10.12.1Jira Data Center 8.0.0 - 9.5.12022-12-06Bug Fixes - Customers using Oracle DB had problems sending notifications.
- Calendar import didn't work in some cases.
10.12.1Jira Server 8.0.0 - 9.5.12022-12-06Bug Fixes - Customers using Oracle DB had problems sending notifications.
- Calendar import didn't work in some cases.
10.12.0Jira Data Center 8.0.0 - 9.4.202022-10-19New Feature, improvements and bug fixes - New Features
- Ability to mute SLA notifications for a single issue or issues within a JQL filter has been added. More information
- Improvements
- Ability to create a new report configuration from an existing one is added.
- Bug Fixes
- slaTargetDate function was not working properly for breached and paused SLAs.
- Time to SLA custom field’s value was not displayed correctly in the issue navigator detail view.
- SQL errors were encountered when users utilized Time to SLA’s JQL 2.0 functions in filter subscriptions.
- Time to SLA automation integration was not triggering the automation audit log.
- Notification triggering was problematic in some instances.
- New Features
10.12.0Jira Server 8.0.0 - 9.4.202022-10-19New Feature, improvements and bug fixes - New Features
- Ability to mute SLA notifications for a single issue or issues within a JQL filter has been added. More information
- Improvements
- Ability to create a new report configuration from an existing one is added.
- Bug Fixes
- slaTargetDate function was not working properly for breached and paused SLAs.
- Time to SLA custom field’s value was not displayed correctly in the issue navigator detail view.
- SQL errors were encountered when users utilized Time to SLA’s JQL 2.0 functions in filter subscriptions.
- Time to SLA automation integration was not triggering the automation audit log.
- Notification triggering was problematic in some instances.
- New Features
10.11.3Jira Data Center 8.0.0 - 9.3.32022-08-25Logo change No release notes.10.11.3Jira Server 8.0.0 - 9.3.32022-08-25Logo change No release notes.10.11.2Jira Data Center 8.0.0 - 9.1.12022-08-19Bug fix - Calendar fetch errors have been eliminated.
- 'No Target' goal type problem, which was causing failures in unexpected places, has been fixed.
10.11.2Jira Server 8.0.0 - 9.1.12022-08-19Bug fix - Calendar fetch errors have been eliminated.
- 'No Target' goal type problem, which was causing failures in unexpected places, has been fixed.
10.11.1Jira Data Center 8.0.0 - 9.1.12022-08-02Bug fix - Time to SLA app pages were not loading in some instances due to issues with Tomcat/nginx configurations.
- Critical Zone color change was inconsistent in the SLA Panel and Time to SLA custom field in some cases.
- Working duration analysis gadget was not calculating SLA duration for running SLAs in some cases.
- SLA notifications were being sent for disabled SLAs.
- SLAs with more than one pause event type were miscalculating durations in some cases.
10.11.1Jira Server 8.0.0 - 9.1.12022-08-02Bug fix - Time to SLA app pages were not loading in some instances due to issues with Tomcat/nginx configurations.
- Critical Zone color change was inconsistent in the SLA Panel and Time to SLA custom field in some cases.
- Working duration analysis gadget was not calculating SLA duration for running SLAs in some cases.
- SLA notifications were being sent for disabled SLAs.
- SLAs with more than one pause event type were miscalculating durations in some cases.
10.11.0Jira Data Center 8.0.0 - 9.1.12022-07-19Jira 9 Support and Bug fixes - Time to SLA is now compatible with Jira 9.
- Time to SLA custom field was not showing the correct duration for users with a language selection other than English.
- TTS was giving numerous error logs if no SLA was present in the Service Management view.
10.11.0Jira Server 8.0.0 - 9.1.12022-07-19Jira 9 Support and Bug fixes - Time to SLA is now compatible with Jira 9.
- Time to SLA custom field was not showing the correct duration for users with a language selection other than English.
- TTS was giving numerous error logs if no SLA was present in the Service Management view.
10.10.0Jira Data Center 7.0.0 - 8.22.62022-06-07New Features, Imrovements and Bug Fixes - New Features
- Ability to exclude finished SLAs from regeneration tasks has been added
- Additional SLA Date JQL functions such as startOfYear and endOfMonth have been added
- Improvements
- Ability to exclude disabled SLAs from SLA reports has been added
- New duration formats have been added to SLA reports
- Ability to exclude SLAs with zero working durations from SLA Working Duration Analysis Gadget has been added
- Bug Fixes
- SLA Report Saved Configurations search and sorting features were not working correctly
- Issue search redirects from TTS gadgets were not working as expected in some cases
- SLA Notifier Log Cleaning task was not working in some instances
- SLA conditions were not displaying values from contexts other than the default context of select fields
- SLA Dates custom field was not in line with Jira’s date format when exported to a CSV
- SLA Duration gadget was not accounting for the business hour set within the calendar
- New Features
10.10.0Jira Server 7.0.0 - 8.22.62022-06-07New Features, Imrovements and Bug Fixes - New Features
- Ability to exclude finished SLAs from regeneration tasks has been added
- Additional SLA Date JQL functions such as startOfYear and endOfMonth have been added
- Improvements
- Ability to exclude disabled SLAs from SLA reports has been added
- New duration formats have been added to SLA reports
- Ability to exclude SLAs with zero working durations from SLA Working Duration Analysis Gadget has been added
- Bug Fixes
- SLA Report Saved Configurations search and sorting features were not working correctly
- Issue search redirects from TTS gadgets were not working as expected in some cases
- SLA Notifier Log Cleaning task was not working in some instances
- SLA conditions were not displaying values from contexts other than the default context of select fields
- SLA Dates custom field was not in line with Jira’s date format when exported to a CSV
- SLA Duration gadget was not accounting for the business hour set within the calendar
- New Features
10.9.1Jira Data Center 7.0.0 - 8.22.62022-04-11Bug fix - JCMA integration was not working correctly.
- Business Hours have been added to the eazyBI custom field.
10.9.1Jira Server 7.0.0 - 8.22.62022-04-11Bug fix - JCMA integration was not working correctly.
- Business Hours have been added to the eazyBI custom field.
10.9.0Jira Data Center 7.0.0 - 8.22.62022-03-28New Features, Imrovements and Bug Fixes - New Feature:
- SLA History tab panel can be exported to Excel/PDF.
- Improvement:
- TTS Date Custom Field searcher has been added.
- Some messages in French and German were incorrect.
- Bug Fixes:
- SLA recalculation was not working in some instances.
- Third party JQL functions were not successfully executed within Asynchronous Calculation scope.
- Wrongly migrated Reset events were causing calculation problems.
- Notifier Scheduled Task was not successfully executed in some cases.
- SLAs entering the pause condition before the start condition was causing incorrect SLA Targets.
- inCriticalZone JQL function was not working for SLAs with Next Business Day goal type.
- Disabled SLAs were not removed from TTS Date Custom Field value.
- New Feature:
10.9.0Jira Server 7.0.0 - 8.22.62022-03-28New Features, Imrovements and Bug Fixes - New Feature:
- SLA History tab panel can be exported to Excel/PDF.
- Improvement:
- TTS Date Custom Field searcher has been added.
- Some messages in French and German were incorrect.
- Bug Fixes:
- SLA recalculation was not working in some instances.
- Third party JQL functions were not successfully executed within Asynchronous Calculation scope.
- Wrongly migrated Reset events were causing calculation problems.
- Notifier Scheduled Task was not successfully executed in some cases.
- SLAs entering the pause condition before the start condition was causing incorrect SLA Targets.
- inCriticalZone JQL function was not working for SLAs with Next Business Day goal type.
- Disabled SLAs were not removed from TTS Date Custom Field value.
- New Feature:
10.8.2Jira Data Center 7.0.0 - 8.22.62022-02-23Security Fix No release notes.10.8.2Jira Server 7.0.0 - 8.22.62022-02-23Security Fix No release notes.10.8.1Jira Data Center 7.0.0 - 8.22.62022-02-17Bug fix Bug Fix:
- Some migration scope was missing causing no migration to be found.
10.8.1Jira Server 7.0.0 - 8.22.62022-02-17Bug fix Bug Fix:
- Some migration scope was missing causing no migration to be found.
10.8.0Jira Data Center 7.0.0 - 8.22.62022-02-11New Features and Bug Fixes New features:
- Added JCMA support. Migrating to the Cloud is now easier than ever. Simply include the Time to SLA in your migration.
Bug fixes:
- The Escalation Service was not running properly in some cases.
- ‘Elapsed Percentage’ showing error when SLA end date was before SLA start date.
- All SLAs inclusion was causing issues with CMJ integration.
- ‘Is Over’ notification trigger was not working properly.
- SLA Dates custom fields were showing dates of SLAs that not started.
- SLAs with negotiation date notifiers were problematic in some instances.
- Notifiers of the migrated SLAs continued to be sent even if the notification was deleted or disabled.
- In some cases, using JQLs of third-party apps was problematic.
- While indexing Jira, there were errors in the logs during the issue cloning, JQL search or issue browsing.
10.8.0Jira Server 7.0.0 - 8.22.62022-02-11New Features and Bug Fixes New features:
- Added JCMA support. Migrating to the Cloud is now easier than ever. Simply include the Time to SLA in your migration.
Bug fixes:
- The Escalation Service was not running properly in some cases.
- ‘Elapsed Percentage’ showing error when SLA end date was before SLA start date.
- All SLAs inclusion was causing issues with CMJ integration.
- ‘Is Over’ notification trigger was not working properly.
- SLA Dates custom fields were showing dates of SLAs that not started.
- SLAs with negotiation date notifiers were problematic in some instances.
- Notifiers of the migrated SLAs continued to be sent even if the notification was deleted or disabled.
- In some cases, using JQLs of third-party apps was problematic.
- While indexing Jira, there were errors in the logs during the issue cloning, JQL search or issue browsing.
10.7.0Jira Data Center 7.0.0 - 8.21.12021-10-22New Feature Integration with Configuration Manager for Jira: Now you can export/import TTS custom fields, SLAs, settings, gadgets, report configurations etc. via CMJ!
10.7.0Jira Server 7.0.0 - 8.21.12021-10-22New Feature Integration with Configuration Manager for Jira: Now you can export/import TTS custom fields, SLAs, settings, gadgets, report configurations etc. via CMJ!
10.6.2Jira Data Center 7.0.0 - 8.20.302021-10-16New Features, Improvements and Bug Fixes Notice: Starting from this version Legacy SLAs will be migrated automatically. Update your Time to SLA and let it takes you to the next level!
New feature:
- SLA regeneration has been re-designed, you can now:
- Run regeneration in the background, navigate through Jira and see the progress when you come back.
- Select SLAs for the regeneration.
- Cancel the regeneration.
Improvements
- Improved cache mechanism.
- Calendar date formats are now aligned with Jira Look and Feel.
Bug Fixes:
- slaJoin JQL function was not working accurately with date, duration and percentage functions.
- ‘Where is my SLA’ was showing an error when SLA selection was done via keyboard.
- SLA Durations dashboard gadget was preventing the ‘Login & Approve’ dialogue when added to a Confluence page.
- If Next-Gen SLA was using comments as start/end conditions, and the issue had no comments, it was causing NullPointerException stack traces in the log file.
- Postponed Event Checker service was not checking appropriate events.
- SLA regeneration has been re-designed, you can now:
10.6.2Jira Server 7.0.0 - 8.20.302021-10-16Improvements and Bug Fixes Improvement:
- Improved cache mechanism.
- Calendar date formats are now aligned with Jira Look and Feel.
Bug fix:
- Postponed Event Checker service was not checking appropriate events
10.6.1Jira Server 7.0.0 - 8.19.12021-10-11Bug Fixes - SLA Migration was finishing before all SLAs are migrated in some instances
- Postponed Event Checker Scheduled Task was causing slowdowns in some instances.
10.6.0Jira Server 7.0.0 - 8.19.12021-10-01New Features and Bug Fixes Notice: Starting from this version Legacy SLAs will be migrated automatically. Update your Time to SLA and let it takes you to the next level!
New feature
- SLA regeneration has been re-designed, you can now:
- Run regeneration in the background, navigate through Jira and see the progress when you come back.
- Select SLAs for the regeneration.
- Cancel the regeneration.
Bug Fixes
- slaJoin JQL function was not working accurately with date, duration and percentage functions.
- ‘Where is my SLA’ was showing an error when SLA selection was done via keyboard.
- SLA Durations dashboard gadget was preventing the 'Login & Approve' dialogue when added to a Confluence page.
- If Next-Gen SLA was using comments as start/end conditions, and the issue had no comments, it was causing NullPointerException stack traces in the log file.
- SLA regeneration has been re-designed, you can now:
10.5.2Jira Data Center 7.0.0 - 8.19.12021-09-23Bug Fixes - The Migration Tool was not working in some instances.
- Importing SLAs with the default goal was not working.
10.5.2Jira Server 7.0.0 - 8.19.12021-09-23Bug Fixes - The Migration Tool was not working in some instances.
- Importing SLAs with the default goal was not working.
10.5.1Jira Data Center 7.0.0 - 8.19.12021-09-08Improvements and Bug Fixes Improvements
- SLA Notifiers can now be configured to have percentages greater than 100%.
- Jira Users, Voters and Watchers can now be used in SLA Notifiers.
Bug Fixes
- SLA goal change was not reflected in issues.
- Sorting with slaRemainingDurationSorter was not working in some cases.
- JSM SLA Import page was showing errors in some cases.
- slaOverdue parameter in SLA Notifiers was not taking the calendar into account.
- Next Business Day was calculating the Target Date wrong if there were multiple intervals in a single working day.
- SLA History Tab Panel was causing javascript errors in some cases.
10.5.1Jira Server 7.0.0 - 8.19.12021-09-08Improvements and Bug Fixes Improvements
- SLA Notifiers can now be configured to have percentages greater than 100%.
- Jira Users, Voters and Watchers can now be used in SLA Notifiers.
Bug Fixes
- SLA goal change was not reflected in issues.
- Sorting with slaRemainingDurationSorter was not working in some cases.
- JSM SLA Import page was showing errors in some cases.
- slaOverdue parameter in SLA Notifiers was not taking the calendar into account.
- Next Business Day was calculating the Target Date wrong if there were multiple intervals in a single working day.
- SLA History Tab Panel was causing javascript errors in some cases.
10.5.0Jira Data Center 7.0.0 - 8.19.12021-08-14New Features, Improvements and Bug Fixes New Features
- Import SLAs from JSM with a few clicks
- Ability to join SLA JQL functions
- Including SLAs configuration can now be done via REST API
- Next-Gen SLAs’ email notifiers now support CC, BCC and preview options
Improvements
- The calendar page is re-engineered
- Start/Stop/Reset conditions now support multiple cycles
- Stop notifier after provided number of occurences
- SLA Configuration page improvements
Bug Fixes
- The ‘Time to SLA’ custom field was showing inaccurate SLA duration for Next-Gen SLAs.
- ‘Get SLA details’ REST service was not returning result for Next-Gen SLAs
- External issue changes were causing all SLAs to be displayed in JSM customer view
- SLA History tab panel was displaying recursive Start/Stop events
- The remaining duration calculation for SLAs which had been paused in previous cycles was inaccurate.
- SLA History panel was not displaying the correct state for the stop events
- SLA Clone was not cloning Pause conditions
- Next-Gen migration problems fixed
10.5.0Jira Server 7.0.0 - 8.19.12021-08-14New Features, Improvements and Bug Fixes New Features
- Import SLAs from JSM with a few clicks
- Ability to join SLA JQL functions
- Including SLAs configuration can now be done via REST API
- Next-Gen SLAs’ email notifiers now support CC, BCC and preview options
Improvements
- The calendar page is re-engineered
- Start/Stop/Reset conditions now support multiple cycles
- Stop notifier after provided number of occurences
- SLA Configuration page improvements
Bug Fixes
- The ‘Time to SLA’ custom field was showing inaccurate SLA duration for Next-Gen SLAs.
- ‘Get SLA details’ REST service was not returning result for Next-Gen SLAs
- External issue changes were causing all SLAs to be displayed in JSM customer view
- SLA History tab panel was displaying recursive Start/Stop events
- The remaining duration calculation for SLAs which had been paused in previous cycles was inaccurate.
- SLA History panel was not displaying the correct state for the stop events
- SLA Clone was not cloning Pause conditions
- Next-Gen migration problems fixed Find out more
10.4.1Jira Data Center 7.0.0 - 8.18.22021-07-05Improvements and Bug Fixes Improvements
- You can now search issues for particular SLAs.
- Warning dialog shows up if there are unsaved changes on the SLA configuration page.
Bug fixes
- Some JSM specific features were not functioning accurately if the Time to SLA app was installed/enabled before the JSM installation.
- Some TTS admin pages were not adhering to permissions.
- Migrating legacy SLAs with reset was causing migration to fail if the field’s name was changed after it had been selected in the SLA configuration.
- Ascending sorting of the ID column of the SLA configuration table was missing.
- SLA selection in the SLA History tab panel was not working properly.
- Some SLA functions were not working properly for SLAs with multiple goals.
- SLA Report was not displaying selected custom fields.
10.4.1Jira Server 7.0.0 - 8.18.22021-07-05Improvements and Bug Fixes Improvements
- You can now search issues for particular SLAs.
- Warning dialog shows up if there are unsaved changes on the SLA configuration page.
Bug fixes
- Some JSM specific features were not functioning accurately if the Time to SLA app was installed/enabled before the JSM installation.
- Some TTS admin pages were not adhering to permissions.
- Migrating legacy SLAs with reset was causing migration to fail if the field’s name was changed after it had been selected in the SLA configuration.
- Ascending sorting of the ID column of the SLA configuration table was missing.
- SLA selection in the SLA History tab panel was not working properly.
- Some SLA functions were not working properly for SLAs with multiple goals.
- SLA Report was not displaying selected custom fields.
10.4.0Jira Data Center 7.0.0 - 8.17.12021-06-17New Features, Improvements and Bug Fixes - New Features
- isInBusinessHours JQL has been added so users can search for issues that are currently in the business hours.
- Improvements
- SLA Report page UI has been redesigned.
- Bug Fixes
- SLA Panel ordering was giving errors in some cases.
- TTS Date custom field was giving an error if there wasn’t any applicable goal in the issue.
- Usage of system date fields were sending incorrect errors to logs.
- Diagnostics report generation was problematic in some cases.
- Disabling only the default SLA goal and then saving the SLA did not save the SLA correctly.
- SLA History Tab panel was causing the colors that are selected in Look & Feel to disappear.
- Escalation Service was not accepting JQLs with more than 255 characters.
- New Features
10.4.0Jira Server 7.0.0 - 8.17.12021-06-17New Features, Improvements and Bug Fixes - New Features
- isInBusinessHours JQL has been added so users can search for issues that are currently in the business hours.
- Improvements
- SLA Report page UI has been redesigned.
- Bug Fixes
- SLA Panel ordering was giving errors in some cases.
- TTS Date custom field was giving an error if there wasn’t any applicable goal in the issue.
- Usage of system date fields were sending incorrect errors to logs.
- Diagnostics report generation was problematic in some cases.
- Disabling only the default SLA goal and then saving the SLA did not save the SLA correctly.
- SLA History Tab panel was causing the colors that are selected in Look & Feel to disappear.
- Escalation Service was not accepting JQLs with more than 255 characters.
- New Features
10.3.1Jira Data Center 7.0.0 - 8.17.02021-05-31Bug fix - Display SLA's of linked issue feature was not working if there are only Next-Gen SLAs in the linked issue.
- Only disabling/enabling 'All remaining issues' SLA goal was not resulting in correct save of the SLA
- Calculating overdue duration was causing problems in some cases
10.3.1Jira Server 7.0.0 - 8.17.02021-05-31Bug fix - Display SLA's of linked issue feature was not working if there are only Next-Gen SLAs in the linked issue.
- Only disabling/enabling 'All remaining issues' SLA goal was not resulting in correct save of the SLA
- Calculating overdue duration was causing problems in some cases
10.3.0Jira Data Center 7.0.0 - 8.17.02021-05-06New Features, Improvements and Bug Fixes New Features
- Migration Tool: Ability to migrate Legacy SLA configurations to Next-Gen SLAs
- Ability to define SLA notifier when SLA ends
Improvements
- Project, Issue Type, Components, Affected/Fixed versions, labels can now be used as event rules in Next-Gen SLAs
- Import/Export functionality now supports Next-Gen SLAs
- Cloning SLA feature is now available for Next-Gen SLAs
- SLA names are also displayed on top of the remaining duration in JSM Queues
- Next-Gen SLA fields can now be used in SLA notifiers
- Goals section in SLA definition has been redesigned for a better UX
Bug Fixes
- Problem when importing calendars with shared holidays
- Inconsistent labels for SLA Indicator values between the SLA Report and the Excel Export.
- Gadgets that are using deleted SLAs were malfunctioning.
- SLA panel and Time to SLA custom fields were showing inconsistent data in some cases
- Largest Span and All Cycles Calculations were miscalculating in some cases
- Lack of permission check for Resetting SLA over Rest API
10.3.0Jira Server 7.0.0 - 8.17.02021-05-06New Features, Improvements and Bug Fixes New Features
- Migration Tool: Ability to migrate Legacy SLA configurations to Next-Gen SLAs
- Ability to define SLA notifier when SLA ends
Improvements
- Project, Issue Type, Components, Affected/Fixed versions, labels can now be used as event rules in Next-Gen SLAs
- Import/Export functionality now supports Next-Gen SLAs
- Cloning SLA feature is now available for Next-Gen SLAs
- SLA names are also displayed on top of the remaining duration in JSM Queues
- Next-Gen SLA fields can now be used in SLA notifiers
- Goals section in SLA definition has been redesigned for a better UX
Bug Fixes
- Problem when importing calendars with shared holidays
- Inconsistent labels for SLA Indicator values between the SLA Report and the Excel Export.
- Gadgets that are using deleted SLAs were malfunctioning.
- SLA panel and Time to SLA custom fields were showing inconsistent data in some cases
- Largest Span and All Cycles Calculations were miscalculating in some cases
- Lack of permission check for Resetting SLA over Rest API
10.2.3Jira Data Center 7.0.0 - 8.16.12021-04-26Bug fix - Next-Gen SLA calculation was problematic in some cases
- JQL input in the SLA definiton was not working correctly when the JQL contains special characters
- Dignostics report generation was not possible in some instances.
10.2.3Jira Server 7.0.0 - 8.16.12021-04-26Bug fix - Next-Gen SLA calculation was problematic in some cases
- JQL input in the SLA definiton was not working correctly when the JQL contains special characters
- Dignostics report generation was not possible in some instances.
10.2.2Jira Data Center 7.0.0 - 8.16.12021-03-22Improvements and Bug Fixes Improvements
- Introduced optional thread types for Asynchronous Calculation: Fork Join Pool, Future Executors, Single Thread (more information)
Bug fixes
- Index replication problem (for specific DC instances) after re-generating SLA data.
- Gadgets were displaying disabled SLAs when they were configured to show “All SLAs”.
- Some instances were getting indexing errors.
- SLA Panel was showing inaccurate tooltip for succeeded SLAs.
- ‘Hide SLA name’ option was not working in CSV exports.
- SLAs with “All cycles” calculation method were not calculating paused duration accurately.
- Dynamic duration goal type was not working during SLA was in paused conditions.
- Deleting legacy SLAs was causing errors for some Jira instances.
- Creating default SLA goal empty was causing SLA calculation to fail
10.2.2Jira Server 7.0.0 - 8.16.12021-03-22Improvements and Bug Fix Improvements
- Introduced optional thread types for Asynchronous Calculation: Fork Join Pool, Future Executors, Single Thread (more information)
Bug fixes
- Index replication problem (for specific DC instances) after re-generating SLA data.
- Gadgets were displaying disabled SLAs when they were configured to show “All SLAs”.
- Some instances were getting indexing errors.
- SLA Panel was showing inaccurate tooltip for succeeded SLAs.
- ‘Hide SLA name’ option was not working in CSV exports.
- SLAs with “All cycles” calculation method were not calculating paused duration accurately.
- Dynamic duration goal type was not working during SLA was in paused conditions.
- Deleting legacy SLAs was causing errors for some Jira instances.
- Creating default SLA goal empty was causing SLA calculation to fail
10.2.1Jira Data Center 7.0.0 - 8.15.12021-02-27New Features, Improvements and Bug Fixes New Features
- SLA History Tab Panel: see SLAs’ history in an issue (Next-Gen SLAs exclusive)
- JQL function: slaFunction isInCriticalZone() - search for issues which are in critical zone
- New SLA Goal Type: Next Business Day!
- Re-order SLA Panel: two new options for panel order - start date ascending/descending and custom (select which SLAs should be at the top/bottom)
Improvements
- SLA Indicator and SLA Overdue field’s indexing mechanism
- Next-Gen SLA listing page now has configurable table columns
- Caching SLA field values mechanism
- SLA Panel configuration page
- Set customer portal SLAs for all request types easily
- Gadgets support Next-Gen SLAs
- Elapsed percent is added to TTS custom fields’ groovy script usage
Bug Fixes
- Percent queries for SLAs with negotiation date
- SLA Reset function causing transitions to fail
- UI bugs in custom field configuration
- Completed SLA display bug custom field
- Reindexing errors
- Bug in SLA Report for Next-Gen SLAs
- Linked issue SLA
- SLA Config Item descriptions
10.2.1Jira Server 7.0.0 - 8.15.12021-02-27New Features, Improvements and Bug Fixes New Features
- SLA History Tab Panel: see SLAs’ history in an issue (Next-Gen SLAs exclusive)
- JQL function: slaFunction isInCriticalZone() - search for issues which are in critical zone
- New SLA Goal Type: Next Business Day!
- Re-order SLA Panel: two new options for panel order - start date ascending/descending and custom (select which SLAs should be at the top/bottom)
Improvements
- SLA Indicator and SLA Overdue field’s indexing mechanism
- Next-Gen SLA listing page now has configurable table columns
- Caching SLA field values mechanism
- SLA Panel configuration page
- Set customer portal SLAs for all request types easily
- Gadgets support Next-Gen SLAs
- Elapsed percent is added to TTS custom fields’ groovy script usage
Bug Fixes
- Percent queries for SLAs with negotiation date
- SLA Reset function causing transitions to fail
- UI bugs in custom field configuration
- Completed SLA display bug custom field
- Reindexing errors
- Bug in SLA Report for Next-Gen SLAs
- Linked issue SLA
- SLA Config Item descriptions
10.1.1Jira Data Center 7.0.0 - 8.15.12021-02-04Bug fix - Diagnostics report generation was problematic in some instances
- slaFunction was not working in instances that have more than 1024 SLA definitions. It now respects the `jira.search.maxclauses` parameter of the Jira
10.1.1Jira Server 7.0.0 - 8.15.12021-02-04Bug fix - Diagnostics report generation was problematic in some instances
- slaFunction was not working in instances that have more than 1024 SLA definitions. It now respects the `jira.search.maxclauses` parameter of the Jira
10.1.0Jira Data Center 7.0.0 - 8.15.12021-01-30New Features, Improvements and Bug Fixes New Features
- SLA Panels can now be configured to hide:
- Completed SLAs
- SLAs which are in non-working hours
- Inactive SLAs.
Improvements
- Automation Integration module was causing massive logs.
- Diagnostics report now includes Time to SLA custom fields and their values which will decrease our support time.
- SLA Panel can now display separate icons to differentiate breaches within running and completed SLAs.
Bug fix
- Users who have project role permission were not able to see SLA Report under Project Reports section.
- Automation rules were failing in some instances due to invalid dependency configuration.
- SLA Report was displaying the previous cycles’ SLA End Date after the SLA was restarted.
- SLA Report was failing when Duration Input was in seconds.
- Import was failing in some instances.
- Reset SLA post function was allowing no SLA selection.
- SLA Panels can now be configured to hide:
10.1.0Jira Server 7.0.0 - 8.15.12021-01-30New Features, Improvements and Bug Fixes New Features
- SLA Panels can now be configured to hide:
- Completed SLAs
- SLAs which are in non-working hours
- Inactive SLAs.
Improvements
- Automation Integration module was causing massive logs.
- Diagnostics report now includes Time to SLA custom fields and their values which will decrease our support time.
- SLA Panel can now display separate icons to differentiate breaches within running and completed SLAs.
Bug fix
- Users who have project role permission were not able to see SLA Report under Project Reports section.
- Automation rules were failing in some instances due to invalid dependency configuration.
- SLA Report was displaying the previous cycles’ SLA End Date after the SLA was restarted.
- SLA Report was failing when Duration Input was in seconds.
- Import was failing in some instances.
- Reset SLA post function was allowing no SLA selection.
- SLA Panels can now be configured to hide:
10.0.1Jira Data Center 7.0.0 - 8.14.12021-01-10Bug fix - elapsedPercentage and remainingPercentage JQL functions were working incorrectly for some SLA definitions (re-indexing is not necessary to fix the problem)
- Elapsed and paused duration calculations were not made according to the working calendar for Next Generation SLAs.
10.0.1Jira Server 7.0.0 - 8.14.12021-01-10Bug fix - elapsedPercentage and remainingPercentage JQL functions were working incorrectly for some SLA definitions (re-indexing is not necessary to fix the problem)
- Elapsed and paused duration calculations were not made according to the working calendar for Next Generation SLAs.
10.0.0Jira Data Center 7.0.0 - 8.14.12021-01-05🚀 The future of SLA management: Next-Gen SLAs (BETA) The future of SLA management is here…
Enhanced SLA Configuration 💪
- Regenerate entire SLAs anytime, even for issues created before an SLA was configured.
- Field value conditions such as the ability to pause an SLA when the assignee field is empty.
- Multiple start/stop conditions.
- Set multiple goals in a single SLA.
- Combine an unlimited number of status, field, date and comment options.
Improved Performance 🏃
- We’ve upgraded our system to incremental calculations which has less impact on issue transition and edit durations.
Brand New Design
- A more compact and easy-to-use design.
- Control all start, stop, reset and pause conditions, plus goals in a single page.
This is a backwards compatible release, meaning you will have the option between the legacy configuration (where everything will be exactly the same as v. 9.8.4) and the new Next-Gen SLAs (BETA). We look forward to hearing your feedback and building the next generation of SLA management together! Find documentation here.
10.0.0Jira Server 7.0.0 - 8.14.12021-01-05🚀 The future of SLA management: Next-Gen SLAs (BETA) The future of SLA management is here…
Enhanced SLA Configuration 💪
- Regenerate entire SLAs anytime, even for issues created before an SLA was configured.
- Field value conditions such as the ability to pause an SLA when the assignee field is empty.
- Multiple start/stop conditions.
- Set multiple goals in a single SLA.
- Combine an unlimited number of status, field, date and comment options.
Improved Performance 🏃
- We’ve upgraded our system to incremental calculations which has less impact on issue transition and edit durations.
Brand New Design
- A more compact and easy-to-use design.
- Control all start, stop, reset and pause conditions, plus goals in a single page.
This is a backwards compatible release, meaning you will have the option between the legacy configuration (where everything will be exactly the same as v. 9.8.4) and the new Next-Gen SLAs (BETA). We look forward to hearing your feedback and building the next generation of SLA management together! Find documentation here.
9.8.4Jira Data Center 7.0.0 - 8.14.12020-11-03Improvements & bug fixes Improvements
- SLA Notifier now can publish events in EventBundle format allowing some other plugins which does not accept default IssueEvent format to be integrated with Time to SLA notification system (Such as Automation for Jira)
- Some of the notifications were temporarily disabled if there were both Slack and mail notifications on a single SLA
- Time to SLA custom field was causing "Cannot retrieve Timestamp methods due to security restrictions" warnings in logs
- Time to SLA trigger in Automation for Jira plugin was causing redundant errors in logs
9.8.4Jira Server 7.0.0 - 8.14.12020-11-03Improvements & bug fixes Improvements
- SLA Notifier now can publish events in EventBundle format allowing some other plugins which does not accept default IssueEvent format to be integrated with Time to SLA notification system (Such as Automation for Jira)
Bug fixes
- Some of the notifications were temporarily disabled if there were both Slack and mail notifications on a single SLA
- Time to SLA custom field was causing "Cannot retrieve Timestamp methods due to security restrictions" warnings in logs
- Time to SLA trigger in Automation for Jira plugin was causing redundant errors in logs
9.8.3Jira Data Center 7.0.0 - 8.13.62020-10-13Hot Fix - TTS Permission page was not reachable in some instances.
- Users were not able to save reports that uses JQL.
- Updating TTS from versions prior to 9.6.2 was taking too long.
9.8.3Jira Server 7.0.0 - 8.13.62020-10-13Hot Fix - TTS Permission page was not reachable in some instances.
- Users were not able to save reports that uses JQL.
- Updating TTS from versions prior to 9.6.2 was taking too long.
9.8.2Jira Data Center 7.0.0 - 8.13.62020-10-07Hot Fix SLA Order custom fields were not created automatically in some instances
9.8.2Jira Server 7.0.0 - 8.13.62020-10-07Hot Fix SLA Order custom fields were not created automatically in some instances
9.8.1Jira Data Center 7.0.0 - 8.12.32020-10-05New Features, Improvements and Bug Fixes New Features:
- Ordering issues by SLA is now available. Note: This feature requires re-index. Click here to find out more.
- Now you can use “SLA threshold breached” trigger in Automation for Jira plugin for your SLAs. Click here for details.
Improvements
- You can now use a JQL query to get SLA report as well as saved search filters.
- It is now possible to add multiple reset SLA post functions.
Bug Fixes
- Reset SLA post function was not working in some cases where All SLAs is selected.
- Users were getting “AJS.Meta.getLanguage is not a function” error in deprecated Jira 7 versions.
9.8.1Jira Server 7.0.0 - 8.12.32020-10-05New Features, Improvements and Bug Fixes New Features:
- Ordering issues by SLA is now available. Note: This feature requires re-index. Click here to find out more.
- Now you can use “SLA threshold breached” trigger in Automation for Jira plugin for your SLAs. Click here for details.
Improvements
- You can now use a JQL query to get SLA report as well as saved search filters.
- It is now possible to add multiple reset SLA post functions.
Bug Fixes
- Reset SLA post function was not working in some cases where All SLAs is selected.
- Users were getting “AJS.Meta.getLanguage is not a function” error in deprecated Jira 7 versions.
9.7.1Jira Data Center 7.0.0 - 8.12.32020-08-18Bug Fix Some UI features were broken for specific languages
9.7.1Jira Server 7.0.0 - 8.12.32020-08-18Bug Fix Some UI features were broken for specific languages
9.7.0Jira Data Center 7.0.0 - 8.11.12020-08-15New Features, Improvements and Bug Fixes New Features
- Slack notifications have been added to the existing notifier function.
- Remaining percentage notifications have also been added. Now users can get notified via email and Slack when a set percentage of an SLA has passed.
- Group custom field selection has been added to enable users to select an entire group(s) to receive SLA notifications.
Improvements
- CDN Compatibility for Data Center instances has been made.
- Development of the SLA Reset Post Function which was slowing down in some instances.
- TTS Issue Menu visibility permission has been added.
Bug Fixes
- Reset SLA issue operation was not working in some instances.
9.7.0Jira Server 7.0.0 - 8.11.12020-08-15New Features, Improvements and Bug Fixes New Features
- Slack notifications have been added to the existing notifier function.
- Remaining percentage notifications have also been added. Now users can get notified via email and Slack when a set percentage of an SLA has passed.
- Group custom field selection has been added to enable users to select an entire group(s) to receive SLA notifications.
Improvements
- Development of the SLA Reset Post Function which was slowing down in some instances.
- TTS Issue Menu visibility permission has been added.
Bug Fixes
- Reset SLA issue operation was not working in some instances.
9.6.2Jira Data Center 7.0.0 - 8.11.12020-07-22New Features, Improvements New Features
- “System-wide asynchronous SLA calculation”Effective way to offload all SLA calculation overhead on background tasks. Enabling “System-wide asynchronous SLA calculation” results in the same behavior as making all SLA definitions asynchronous individually, but offers an improved performance since there is no need to check each SLA definition one by one. Designed for big Jira instances with many SLA definitions. Note that this feature offers a significant performance boost but at a cost of small delay (~1 minutes) on SLA updates. You can enable it in Time to SLA Menu > Settings > General settings
Improvements
- SLA Panel now can be placed on top of right sidebar in the issue view. You can switch SLA panel position at Time to SLA menu > SLA Panel
9.6.2Jira Server 7.0.0 - 8.11.12020-07-22New Features, Improvements New Features
- “System-wide asynchronous SLA calculation”Effective way to offload all SLA calculation overhead on background tasks. Enabling “System-wide asynchronous SLA calculation” results in the same behavior as making all SLA definitions asynchronous individually, but offers an improved performance since there is no need to check each SLA definition one by one. Designed for big Jira instances with many SLA definitions. Note that this feature offers a significant performance boost but at a cost of small delay (~1 minutes) on SLA updates. You can enable it in Time to SLA Menu > Settings > General settings
Improvements
- SLA Panel now can be placed on top of right sidebar in the issue view. You can switch SLA panel position at Time to SLA menu > SLA Panel
9.6.0Jira Data Center 7.0.0 - 8.11.12020-07-03Improvements and Bug Fixes New Feature
- Designed the Time to SLA landing page which will guide through the main features.
Improvements
- Time to SLA export file can now downloaded directly through the browser.
- Time to SLA’s issue menu can now be restricted to issues by JQL.
- SLA panel handles expired sessions in a better way.
Bug Fixes
- When there are more than 100 request types in a single Service Desk project only 100 of them were being displayed in customer portal SLAs.
- In some particular cases, SLA Overview tab panel was causing errors.
- ‘Where is my SLA’ was not functioning when priority was disabled for the project.
- Accidentally leaving JQL with space character(s) was causing SLA not to be calculated or tracked.
- For some cases, resetting SLA through issue menu was causing inaccurate SLA reset dates.
- Multiple SLA resets were not clearing elapsed and remaining times.
- SLA Notifier was not functioning in some cases.
- Custom fields’ were not respecting SLA selection configuration in rare cases.
9.6.0Jira Server 7.0.0 - 8.11.12020-07-03Improvements and Bug Fixes New Feature
- Designed the Time to SLA landing page which will guide through the main features.
Improvements
- Time to SLA export file can now downloaded directly through the browser.
- Time to SLA’s issue menu can now be restricted to issues by JQL.
- SLA panel handles expired sessions in a better way.
Bug Fixes
- When there are more than 100 request types in a single Service Desk project only 100 of them were being displayed in customer portal SLAs.
- In some particular cases, SLA Overview tab panel was causing errors.
- ‘Where is my SLA’ was not functioning when priority was disabled for the project.
- Accidentally leaving JQL with space character(s) was causing SLA not to be calculated or tracked.
- For some cases, resetting SLA through issue menu was causing inaccurate SLA reset dates.
- Multiple SLA resets were not clearing elapsed and remaining times.
- SLA Notifier was not functioning in some cases.
- Custom fields’ were not respecting SLA selection configuration in rare cases.
9.5.1Jira Data Center 7.0.0 - 8.10.12020-05-25Hot Fix - SLA Panel was not taking calendar business hours in a day into consideration when formatting durations
- SLA Pie Chart was not displaying any results when SLA selection left empty
- Selected included SLAs in the custom fields configurations prior to version 9.1.0 were not taken into consideration
9.5.1Jira Server 7.0.0 - 8.10.12020-05-25Hot Fix - SLA Panel was not taking calendar business hours in a day into consideration when formatting durations
- SLA Pie Chart was not displaying any results when SLA selection left empty
- Selected included SLAs in the custom fields configurations prior to version 9.1.0 were not taken into consideration
9.5.0Jira Data Center 7.0.0 - 8.9.12020-05-03New Features, Improvements and Bug Fixes New Features
- Long awaited dynamic countdowns added to SLA panel
- New JQL functions now accept SLA names as parameters
Improvements
- Service Desk comment visibility is now fully supported with SLA start/end conditions
- More issue fields added to SLA Reset options
- SLA dates fields will be cleared once related SLAs are invalidated
Bug Fixes
- Some changes on SLAs were not reflected on the configuration page even though they have been saved successfully
- On some rare occasions SLA panel and Time to SLA Custom Field display inconsistent information
- UTF-8 is forced on SLA Import/Export module so that it also works well on systems with missing encoding parameter
9.5.0Jira Server 7.0.0 - 8.9.12020-05-03New Features, Improvements and Bug Fixes New Features
- Long awaited dynamic countdowns added to SLA panel
- New JQL functions now accept SLA names as parameters
Improvements
- Service Desk comment visibility is now fully supported with SLA start/end conditions
- More issue fields added to SLA Reset options
- SLA dates fields will be cleared once related SLAs are invalidated
Bug Fixes
- Some changes on SLAs were not reflected on the configuration page even though they have been saved successfully
- On some rare occasions SLA panel and Time to SLA Custom Field display inconsistent information
- UTF-8 is forced on SLA Import/Export module so that it also works well on systems with missing encoding parameter
9.4.3Jira Data Center 7.0.0 - 8.8.12020-04-08Hot Fix Periodic Met vs Exceeded Issues chart was not showing any data in some cases
9.4.3Jira Server 7.0.0 - 8.8.12020-04-08Hot Fix Periodic Met vs Exceeded Issues chart was not showing any data in some cases
9.4.1Jira Data Center 7.0.0 - 8.8.12020-04-06Hot Fix Periodic Met vs Exceeded SLA gadget was not showing any data when Target Date is selected as include option
9.4.1Jira Server 7.0.0 - 8.8.12020-04-06Hot Fix Periodic Met vs Exceeded SLA gadget was not showing any data when Target Date is selected as include option
9.4.0Jira Data Center 7.0.0 - 8.8.12020-04-03Improvements and Bug Fixes WARNING! THIS UPDATE BRINGS INDEX BASED GADGET CALCULATIONS. IF YOU HAVE NOT REINDEXED YOUR SYSTEM AFTER TIME TO SLA 9.X UPDATE PLEASE DO IT BEFORE UPDATING. FOR DETAILS PLEASE SEE THIS GUIDE.
Improvements:
- SLA Gadgets now work with Lucene indexes. They now return results up to 10 times faster!
- Settings page is redesigned
Bug Fixes:
- Invalidated SLAs were wrongly indexed.
- Export functionality were not working for some instances.
- Searching with calendar ID was not available in the SLA Search REST service.
9.4.0Jira Server 7.0.0 - 8.8.12020-04-03Improvements and Bug Fixes WARNING! THIS UPDATE BRINGS INDEX BASED GADGET CALCULATIONS. IF YOU HAVE NOT REINDEXED YOUR SYSTEM AFTER TIME TO SLA 9.X UPDATE PLEASE DO IT BEFORE UPDATING. FOR DETAILS PLEASE SEE THIS GUIDE.
Improvements:
- SLA Gadgets now work with Lucene indexes. They now return results up to 10 times faster!
- Settings page is redesigned
Bug Fixes:
- Invalidated SLAs were wrongly indexed.
- Export functionality were not working for some instances.
- Searching with calendar ID was not available in the SLA Search REST service.
9.3.0Jira Data Center 7.0.0 - 8.8.12020-03-10New Features, Improvements and Bug Fixes New Features:
- Long-awaited Export/Import functionality is added to the app.
- Undo Reset SLA: You can now clear previous reset actions from Time to SLA issue menu.
Improvements:
- Showing linked issue’s SLAs for custom fields functionality is improved.
Bug Fixes:
- SLA Panel was not loading to customer portal in some cases.
- isBreached() function was not returning paused and breached SLAs.
9.3.0Jira Server 7.0.0 - 8.8.12020-03-10New Features, Improvements and Bug Fixes New Features:
- Long-awaited Export/Import functionality is added to the app.
- Undo Reset SLA: You can now clear previous reset actions from Time to SLA issue menu.
Improvements:
- Showing linked issue’s SLAs for custom fields functionality is improved.
Bug Fixes:
- SLA Panel was not loading to customer portal in some cases.
- isBreached() function was not returning paused and breached SLAs.
9.2.0Jira Data Center 7.0.0 - 8.7.12020-02-20Improvements and Bug Fixes Improvements
- Diagnostics report now includes notification information
- Corrupted scheduled task controls added to Time to SLA integrity checker
Bug Fixes
- A minor performance problem related with JQL field in SLA configuration is fixed
- Time to SLA, Overdue, Indicator and SLA Dates fields were not configurable for multiple contexts
- Notification dates were calculated wrong in some cases
9.2.0Jira Server 7.0.0 - 8.7.12020-02-20Improvements and Bug Fixes Improvements
- Diagnostics report now includes notification information
- Corrupted scheduled task controls added to Time to SLA integrity checker
Bug Fixes
- A minor performance problem related with JQL field in SLA configuration is fixed
- Time to SLA, Overdue, Indicator and SLA Dates fields were not configurable for multiple contexts
- Notification dates were calculated wrong in some cases
9.1.1Jira Data Center 7.0.0 - 8.7.12020-02-10Bug Fix - Date custom field labels were not displayed correctly in SLA configuration page
- A false warning was seen in application logs due to redundant resource file
9.1.1Jira Server 7.0.0 - 8.7.12020-02-10Bug Fix - Date custom field labels were not displayed correctly in SLA configuration page
- A false warning was seen in application logs due to redundant resource file
9.1.0Jira Data Center 7.0.0 - 8.7.12020-02-08Improvements and Bug Fixes Improvement:
- Now it is possible to control visibility of Time to SLA menu in issue view with JQL parameter
Bug Fixes:
- Fixed duplicate SLA problem that has been seen in some cases
- Exclude SLA option for SLA panel was not working
- Minor bug fix in Service Desk SLAs configuration page
9.1.0Jira Server 7.0.0 - 8.7.12020-02-08Improvements and Bug Fixes Improvement:
- Now it is possible to control visibility of Time to SLA menu in issue view with JQL parameter
Bug Fixes:
- Fixed duplicate SLA problem that has been seen in some cases
- Exclude SLA option for SLA panel was not working
- Minor bug fix in Service Desk SLAs configuration page
9.0.6Jira Data Center 7.0.0 - 8.7.12020-01-23Bug Fix - “Some SLAs” option was not working properly for Customer Portal SLAs
- Tooltip messages were broken in SLA panel
9.0.6Jira Server 7.0.0 - 8.7.12020-01-23Bug Fix - “Some SLAs” option was not working properly for Customer Portal SLAs
- Tooltip messages were broken in SLA panel
9.0.5Jira Data Center 7.0.0 - 8.6.12020-01-07Bug Fix Duration functions were not working as expected in some cases
9.0.5Jira Server 7.0.0 - 8.6.12020-01-07Bug Fix Duration functions were not working as expected in some cases
9.0.4Jira Data Center 7.0.0 - 8.6.12020-01-02Hot Fix - Permission check for SLA regeneration in SLA configuration screens was missing
- Negative overdue durations displayed for non-breached SLAs with negotiation goal
- Percentage calculations were wrong for SLA with negotiation date goal when there is paused duration into issue
- Percentage search was not working correctly for SLAs with negotiation date goal
- Non-breached SLAs with negotiation date goals were displayed in breach duration searches
- Filters in SLA configuration page was not working on Jira8 instances
9.0.4Jira Server 7.0.0 - 8.6.12020-01-02Hot Fix - Permission check for SLA regeneration in SLA configuration screens was missing
- Negative overdue durations displayed for non-breached SLAs with negotiation goal
- Percentage calculations were wrong for SLA with negotiation date goal when there is paused duration into issue
- Percentage search was not working correctly for SLAs with negotiation date goal
- Non-breached SLAs with negotiation date goals were displayed in breach duration searches
- Filters in SLA configuration page was not working on Jira8 instances
9.0.0Jira Data Center 7.0.0 - 8.6.12019-12-23New major features and various bug fixes - New SLA Search: Easy to use, blazing fast SLA Search. Find details here.
- SLAs can now be displayed in Jira Service Desk customer portal and Jira Software boards. Find details here.
- Special custom field to utilize SLA information trough eazyBI. Find details here.
- Where is my SLA?: One click inspection tool for troubleshooting missing SLAs on issues. Find details here.
9.0.0Jira Server 7.0.0 - 8.6.12019-12-23New major features and various bug fixes - New SLA Search: Easy to use, blazing fast SLA Search. Find details here.
- SLAs can now be displayed in Jira Service Desk customer portal and Jira Software boards. Find details here.
- Special custom field to utilize SLA information trough eazyBI. Find details here.
- Where is my SLA?: One click inspection tool for troubleshooting missing SLAs on issues. Find details here.
8.9.3Jira Data Center 8.0.0 - 8.6.12019-11-22Hot fix - SLA panel was not displaying SLA durations correctly
- A minor misconfiguration was causing lots of warnings in application logs
- SLA Panel was not displayed in some cases
8.9.3Jira Server 8.0.0 - 8.6.12019-11-22Hot fix - SLA panel was not displaying SLA durations correctly
- A minor misconfiguration was causing lots of warnings in application logs
- SLA Panel was not displayed in some cases
7.17.3Jira Data Center 7.0.0 - 7.13.182019-11-22Hot fix - SLA panel was not displaying SLA durations correctly
- A minor misconfiguration was causing lots of warnings in application logs
- SLA Panel was not displayed in some cases
7.17.3Jira Server 7.0.0 - 7.13.182019-11-22Hot fix - SLA panel was not displaying SLA durations correctly
- A minor misconfiguration was causing lots of warnings in application logs
- SLA Panel was not displayed in some cases
8.9.0Jira Data Center 8.0.0 - 8.5.142019-11-20Improvements - Faster issue load times with asynchronously rendered SLA Panel
- Some improvements on various error messages in configuration pages
8.9.0Jira Server 8.0.0 - 8.5.142019-11-20Improvements - Faster issue load times with asynchronously rendered SLA Panel
- Some improvements on various error messages in configuration pages
7.17.0Jira Data Center 7.0.0 - 7.13.182019-11-20Improvements - Faster issue load times with asynchronously rendered SLA Panel
- Some improvements on various error messages in configuration pages
7.17.0Jira Server 7.0.0 - 7.13.182019-11-20Improvements - Faster issue load times with asynchronously rendered SLA Panel
- Some improvements on various error messages in configuration pages
8.8.0Jira Data Center 8.0.0 - 8.5.142019-11-01New Features, Improvements and Bug Fixes New Features:
- You can now easily check SLA configuration details by clicking info icon in SLA panel
Improvements:
- TTS diagnostics reports improved to speed up support communication
- Additional controls added to SLA Configuration, Custom Fields (TTS) and Calendars pages to prevent possible misconfigurations
Bug Fixes:
- Some gagdets were not properly displayed in wallboard mode
8.8.0Jira Server 8.0.0 - 8.5.142019-11-01New Features, Improvements and Bug Fixes New Features:
- You can now easily check SLA configuration details by clicking info icon in SLA panel
Improvements:
- TTS diagnostics reports improved to speed up support communication
- Additional controls added to SLA Configuration, Custom Fields (TTS) and Calendars pages to prevent possible misconfigurations
Bug Fixes:
- Some gagdets were not properly displayed in wallboard mode
7.16.0Jira Data Center 7.0.0 - 7.13.182019-11-01New Features, Improvements and Bug Fixes New Features:
- You can now easily check SLA configuration details by clicking info icon in SLA panel
Improvements:
- TTS diagnostics reports improved to speed up support communication
- Additional controls added to SLA Configuration, Custom Fields (TTS) and Calendars pages to prevent possible misconfigurations
Bug Fixes:
- Some gagdets were not properly displayed in wallboard mode
7.16.0Jira Server 7.0.0 - 7.13.182019-11-01New Features, Improvements and Bug Fixes New Features:
- You can now easily check SLA configuration details by clicking info icon in SLA panel
Improvements:
- TTS diagnostics reports improved to speed up support communication
- Additional controls added to SLA Configuration, Custom Fields (TTS) and Calendars pages to prevent possible misconfigurations
Bug Fixes:
- Some gagdets were not properly displayed in wallboard mode
8.7.2Jira Data Center 8.0.0 - 8.5.142019-10-11Hot fix Some UI features were broken for Jira 8.4+ versions
8.7.2Jira Server 8.0.0 - 8.5.142019-10-11Hot fix Some UI features were broken for Jira 8.4+ versions
8.7.1Jira Data Center 8.0.0 - 8.5.142019-10-08Hot fix SLA Panel and SLA Overview was not displaying correctly in some cases.
8.7.1Jira Server 8.0.0 - 8.5.142019-10-08Hot fix SLA Panel and SLA Overview was not displaying correctly in some cases.
7.15.1Jira Data Center 7.0.0 - 7.13.182019-10-08Hot fix SLA Panel and SLA Overview was not displaying correctly in some cases.
7.15.1Jira Server 7.0.0 - 7.13.182019-10-08Hot fix SLA Panel and SLA Overview was not displaying correctly in some cases.
8.7.0Jira Data Center 8.0.0 - 8.5.142019-10-02New Features and Bug Fixes New Features:
- Public calendar REST API is introduced
- Percentile duration now can be added to SLA Working Duration Analysis gadget
- Checking SLA definitions with missing workflows is added to TTS Integrity Checker
- Scripted fields can now be used as SLA Start/Stop events
Bug Fixes:
- Some miscalculations affecting calendars with recurring holidays have been fixed
- User could not use the issue action functionalities with project role
- Minor UI problem fixed in SLA configuration page
8.7.0Jira Server 8.0.0 - 8.5.142019-10-02New Features and Bug Fixes New Features:
- Public calendar REST API is introduced
- Percentile duration now can be added to SLA Working Duration Analysis gadget
- Checking SLA definitions with missing workflows is added to TTS Integrity Checker
- Scripted fields can now be used as SLA Start/Stop events
Bug Fixes:
- Some miscalculations affecting calendars with recurring holidays have been fixed
- User could not use the issue action functionalities with project role
- Minor UI problem fixed in SLA configuration page
7.15.0Jira Data Center 7.0.0 - 7.13.182019-10-02New Features and Bug Fixes New Features:
- Public calendar REST API is introduced
- Percentile duration now can be added to SLA Working Duration Analysis gadget
- Checking SLA definitions with missing workflows is added to TTS Integrity Checker
- Scripted fields can now be used as SLA Start/Stop events
Bug Fixes:
- Some miscalculations affecting calendars with recurring holidays have been fixed
- User could not use the issue action functionalities with project role
- Minor UI problem fixed in SLA configuration page
7.15.0Jira Server 7.0.0 - 7.13.182019-10-02New Features and Bug Fixes New Features:
- Public calendar REST API is introduced
- Percentile duration now can be added to SLA Working Duration Analysis gadget
- Checking SLA definitions with missing workflows is added to TTS Integrity Checker
- Scripted fields can now be used as SLA Start/Stop events
Bug Fixes:
- Some miscalculations affecting calendars with recurring holidays have been fixed
- User could not use the issue action functionalities with project role
- Minor UI problem fixed in SLA configuration page
8.6.0Jira Data Center 8.0.0 - 8.5.142019-07-03New Features & Bug Fixes New Features:
- Integrity Checker for TTS page implemented.
- JQL auto complete and validation applied to JQL inputs
- SLA Notifiers can now be customized to send emails with specified display name
Bug Fixes:
- SLA paused duration was shown wrong in some cases
- Administrative access warning area with broken red background fixed
8.6.0Jira Server 8.0.0 - 8.5.142019-07-03New Features & Bug Fixes New Features:
- Integrity Checker for TTS page implemented.
- JQL auto complete and validation applied to JQL inputs
- SLA Notifiers can now be customized to send emails with specified display name
Bug Fixes:
- SLA paused duration was shown wrong in some cases
- Administrative access warning area with broken red background fixed
7.14.0Jira Data Center 7.0.0 - 7.13.182019-07-03New Features & Bug Fixes New Features:
- Integrity Checker for TTS page implemented.
- JQL auto complete and validation applied to JQL inputs
- SLA Notifiers can now be customized to send emails with specified display name
Bug Fixes:
- SLA paused duration was shown wrong in some cases
7.14.0Jira Server 7.0.0 - 7.13.182019-07-03New Features & Bug Fixes New Features:
- Integrity Checker for TTS page implemented.
- JQL auto complete and validation applied to JQL inputs
- SLA Notifiers can now be customized to send emails with specified display name
Bug Fixes:
- SLA paused duration was shown wrong in some cases
8.5.0Jira Data Center 8.0.0 - 8.5.142019-06-12New Features & Bug Fixes Bug Fix:
- SLA Panel was not showing duration strings for big values
- Exporting issues with custom fields were giving error for some customers
- Time to SLA custom field was showing as exceeded when SLA’s remaining is exactly 0
- Missing scrollbar at Kanban/Scrum board configuration page
Feature:
- SLA Regeneration thread count is now configurable
8.5.0Jira Server 8.0.0 - 8.5.142019-06-12New Features & Bug Fixes Bug Fix:
- SLA Panel was not showing duration strings for big values
- Exporting issues with custom fields were giving error for some customers
- Time to SLA custom field was showing as exceeded when SLA’s remaining is exactly 0
- Missing scrollbar at Kanban/Scrum board configuration page
Feature:
- SLA Regeneration thread count is now configurable
7.13.0Jira Data Center 7.0.0 - 7.13.182019-06-12New Features & Bug Fixes Bug Fix:
- SLA Panel was not showing duration strings for big values
- Exporting issues with custom fields were giving error for some customers
- Time to SLA custom field was showing as exceeded when SLA’s remaining is exactly 0
Feature:
- SLA Regeneration thread count is now configurable
7.13.0Jira Server 7.0.0 - 7.13.182019-06-12New Features & Bug Fixes Bug Fix:
- SLA Panel was not showing duration strings for big values
- Exporting issues with custom fields were giving error for some customers
- Time to SLA custom field was showing as exceeded when SLA’s remaining is exactly 0
Feature:
- SLA Regeneration thread count is now configurable
8.4.4Jira Data Center 8.0.0 - 8.2.62019-05-25Bug Fix Wrong Asynchronous SLA calculations on data center environment
7.12.5Jira Data Center 7.0.0 - 7.13.182019-05-24Bug Fix Wrong Asynchronous SLA calculations on data center environment
8.4.3Jira Data Center 8.0.0 - 8.2.62019-05-20Hot Fix Calendar initialization error when multiple holidays were defined for the same day.
8.4.3Jira Server 8.0.0 - 8.2.62019-05-20Hot Fix Calendar initialization error when multiple holidays were defined for the same day.
8.4.2Jira Data Center 8.0.0 - 8.1.32019-05-16Hot Fix SLA Success/Fail Rates chart and SLA Success/Fail Counts chart was not showing any data
8.4.2Jira Server 8.0.0 - 8.1.32019-05-16Hot Fix SLA Success/Fail Rates chart and SLA Success/Fail Counts chart was not showing any data
8.4.1Jira Data Center 8.0.0 - 8.1.32019-05-15Bug Fixes, New Features and Performance Improvements IMPORTANT NOTICE: Legacy calendar system is removed from the plugin. All legacy calendars will be automatically migrated to new system during update with (Migrated) as a prefix.
Improvements:
- Performance and memory usage improvements on SLA Count and Ratio Charts and Data Updater Scheduled task
- Performance improvements on calendars (up to 200% speed-up on many SLA related tasks)
Bug fixes:
- Regenerate SLA dialog in the SLA configuration page was not working properly
- Pie chart gadget maximizing problem fixed
- Affected Version(s) field was not working in SLA Report
- Statuses input in the SLA Configuration dialog was displayed even if the SLA was not configured to use statuses
- SLA Panel display problem (when issue was loaded in new tab from a gadget) which is caused by loading moment.js fixed
New features:
- Average SLA Duration Chart tooltip now displays both average and cumulative times
- tts.issuesWithElapsedTimeLessThan and tts.issueWithElapsedTimeMoreThan JQL functions are introduced
8.4.1Jira Server 8.0.0 - 8.1.32019-05-15Bug Fixes, New Features and Performance Improvements IMPORTANT NOTICE: Legacy calendar system is removed from the plugin. All legacy calendars will be automatically migrated to new system during update with (Migrated) as a prefix.
Improvements:
- Performance and memory usage improvements on SLA Count and Ratio Charts and Data Updater Scheduled task
- Performance improvements on calendars (up to 200% speed-up on many SLA related tasks)
Bug fixes:
- Regenerate SLA dialog in the SLA configuration page was not working properly
- Pie chart gadget maximizing problem fixed
- Affected Version(s) field was not working in SLA Report
- Statuses input in the SLA Configuration dialog was displayed even if the SLA was not configured to use statuses
- SLA Panel display problem (when issue was loaded in new tab from a gadget) which is caused by loading moment.js fixed
New features:
- Average SLA Duration Chart tooltip now displays both average and cumulative times
- tts.issuesWithElapsedTimeLessThan and tts.issueWithElapsedTimeMoreThan JQL functions are introduced
8.3.0Jira Data Center 8.0.0.m0030-beta - 8.1.32019-04-15New Features & Bug Fixes Important Notice: Legacy calendars will be removed with the first version that is going to be published. In this version legacy calendars cannot be edited or new legacy calendars cannot be introduced.
Bug Fixes:
- Time to SLA custom field was showing wrong durations for SLAs’ with negotiation date custom field
- Status names were not using translated status names
- SLA Data Updater scheduled task was giving errors in a specific case
- SLA generation page was not working with some add-ons
New Features:
- Formatted working duration and paused duration is added to database table in order to use this tables with BI Reports
- SLA Panel visibility can now be configured via JQL function (in Settings section)
8.3.0Jira Server 8.0.0.m0030-beta - 8.1.32019-04-15New Features & Bug Fixes Important Notice: Legacy calendars will be removed with the first version that is going to be published. In this version legacy calendars cannot be edited or new legacy calendars cannot be introduced.
Bug Fixes:
- Time to SLA custom field was showing wrong durations for SLAs’ with negotiation date custom field
- Status names were not using translated status names
- SLA Data Updater scheduled task was giving errors in a specific case
- SLA generation page was not working with some add-ons
New Features:
- Formatted working duration and paused duration is added to database table in order to use this tables with BI Reports
- SLA Panel visibility can now be configured via JQL function (in Settings section)
8.2.0Jira Data Center 8.0.0.m0030-beta - 8.1.32019-03-31New Features & Bug Fixes New Feature:
- Time to SLA French support added (Special thanks to Rodolfo Romero and Blended Perspectives)
- 'SLA Selection' added to SLA Report
- 'SLA Status' in SLA report is now translatable.
- 'SLA Notifier' can now fire issue events
- 'SLA Notifier' can now send emails to component leads and/or project leads
- Jira Standard date fields (Created/Resolved) can now be used to start/end SLA
- SLA can now be reset due to project changes
Bug fix:
- Possible fix to javascript error in SLA Panel for some Firefox versions
- Case insensitivity to SLA notifier preview screen
8.2.0Jira Server 8.0.0.m0030-beta - 8.1.32019-03-31New Features & Bug Fixes New Feature:
- Time to SLA French support added (Special thanks to Rodolfo Romero and Blended Perspectives)
- 'SLA Selection' added to SLA Report
- 'SLA Status' in SLA report is now translatable.
- 'SLA Notifier' can now fire issue events
- 'SLA Notifier' can now send emails to component leads and/or project leads
- Jira Standard date fields (Created/Resolved) can now be used to start/end SLA
- SLA can now be reset due to project changes
Bug fix:
- Possible fix to javascript error in SLA Panel for some Firefox versions
- Case insensitivity to SLA notifier preview screen
8.1.1Jira Data Center 8.0.0.m0030-beta - 8.0.32019-03-20Jira Data Center Compatibility - Jira Data Center compatibility
- Bug Fix
- SLA Panel was displaying holiday icon even in working hours
- New Feature
- New REST Service endpoint for getting SLA details based on JQL
8.1.1Jira Server 8.0.0.m0030-beta - 8.0.32019-03-20Jira Data Center Compatibility - Jira Data Center compatibility
- Bug Fix
- SLA Panel was displaying holiday icon even in working hours
- New Feature
- New REST Service endpoint for getting SLA details based on JQL
8.0.2Jira Server 8.0.0.m0030-beta - 8.0.32019-03-04Hot Fix Regenerate SLA for existing issues was not working
8.0.1Jira Server 8.0.0.m0030-beta - 8.0.32019-02-22Hot Fix SLA Dates custom field was not showing result when target date is selected
8.0.0Jira Server 8.0.0.m0030-beta - 8.0.32019-02-21New Features & Bug Fixes New Features:
- You can now apply different configurations for individual custom field contexts on Time to SLA fields
- New color scheme for SLA statuses
- Time to SLA fields can now be used on Confluence pages
Bug fixes:
-Updating expected target date where SLA did not start was causing NPE
-Largest Span calculations was faulty on some pause and re-opening cases
- Time to SLA actions in issues’ more menu were not properly being opened in pop-up
- SLA Dates field was not displaying updated target date when SLA is in the pause status
7.12.3Jira Data Center 7.0.0 - 7.13.182019-05-20Hot Fix Calendar initialization error when multiple holidays were defined for the same day.
7.12.3Jira Server 7.0.0 - 7.13.182019-05-20Hot Fix Calendar initialization error when multiple holidays were defined for the same day.
7.12.2Jira Data Center 7.0.0 - 7.13.182019-05-15Bug Fixes, New Features and Performance Improvements IMPORTANT NOTICE: Legacy calendar system is removed from the plugin. All legacy calendars will be automatically migrated to new system during update with (Migrated) as a prefix.
Improvements:
- Performance and memory usage improvements on SLA Count and Ratio Charts and Data Updater Scheduled task
- Performance improvements on calendars (up to 200% speed-up on many SLA related tasks)
Bug fixes:
- Regenerate SLA dialog in the SLA configuration page was not working properly
- Pie chart gadget maximizing problem fixed
- Affected Version(s) field was not working in SLA Repor
- Statuses input in the SLA Configuration dialog was displayed even if the SLA was not configured to use statuse
- SLA Panel display problem (when issue was loaded in new tab from a gadget) which is caused by loading moment.js fixed
New features:
- Average SLA Duration Chart tooltip now displays both average and cumulative times
- tts.issuesWithElapsedTimeLessThan and tts.issueWithElapsedTimeMoreThan JQL functions are introduced
7.12.2Jira Server 7.0.0 - 7.13.182019-05-15Bug Fixes, New Features and Performance Improvements IMPORTANT NOTICE: Legacy calendar system is removed from the plugin. All legacy calendars will be automatically migrated to new system during update with (Migrated) as a prefix.
Improvements:
- Performance and memory usage improvements on SLA Count and Ratio Charts and Data Updater Scheduled task
- Performance improvements on calendars (up to 200% speed-up on many SLA related tasks)
Bug fixes:
- Regenerate SLA dialog in the SLA configuration page was not working properly
- Pie chart gadget maximizing problem fixed
- Affected Version(s) field was not working in SLA Report
- Statuses input in the SLA Configuration dialog was displayed even if the SLA was not configured to use statuses
- SLA Panel display problem (when issue was loaded in new tab from a gadget) which is caused by loading moment.js fixed
New features:
- Average SLA Duration Chart tooltip now displays both average and cumulative times
- tts.issuesWithElapsedTimeLessThan and tts.issueWithElapsedTimeMoreThan JQL functions are introduced
7.11.0Jira Data Center 7.0.0 - 7.13.182019-04-15New Features & Bug Fixes Important Notice: Legacy calendars will be removed with the first version that is going to be published. In this version legacy calendars cannot be edited or new legacy calendars cannot be introduced.
Bug Fixes:
- Time to SLA custom field was showing wrong durations for SLAs’ with negotiation date custom field
- Status names were not using translated status names
- SLA Data Updater scheduled task was giving errors in a specific case
- SLA generation page was not working with some add-ons
New Features:
- Formatted working duration and paused duration is added to database table in order to use this tables with BI Reports
- SLA Panel visibility can now be configured via JQL function (in Settings section)
7.11.0Jira Server 7.0.0 - 7.13.182019-04-15New Features & Bug Fixes Important Notice: Legacy calendars will be removed with the first version that is going to be published. In this version legacy calendars cannot be edited or new legacy calendars cannot be introduced.
Bug Fixes:
- Time to SLA custom field was showing wrong durations for SLAs’ with negotiation date custom field
- Status names were not using translated status names
- SLA Data Updater scheduled task was giving errors in a specific case
- SLA generation page was not working with some add-ons
New Features:
- Formatted working duration and paused duration is added to database table in order to use this tables with BI Reports
- SLA Panel visibility can now be configured via JQL function (in Settings section)
7.10.0Jira Data Center 7.0.0 - 7.13.182019-03-31New Features & Bug Fixes New Feature:
- Time to SLA French support added (Special thanks to Rodolfo Romero and Blended Perspectives)
- 'SLA Selection' added to SLA Report
- 'SLA Status' in SLA report is now translatable.
- 'SLA Notifier' can now fire issue events
- 'SLA Notifier' can now send emails to component leads and/or project leads
- Jira Standard date fields (Created/Resolved) can now be used to start/end SLA
- SLA can now be reset due to project changes
Bug fix:
- Possible fix to javascript error in SLA Panel for some Firefox versions
- Case insensitivity to SLA notifier preview screen
7.10.0Jira Server 7.0.0 - 7.13.182019-03-31New Features & Bug Fixes New Feature:
- Time to SLA French support added (Special thanks to Rodolfo Romero and Blended Perspectives)
- 'SLA Selection' added to SLA Report
- 'SLA Status' in SLA report is now translatable.
- 'SLA Notifier' can now fire issue events
- 'SLA Notifier' can now send emails to component leads and/or project leads
- Jira Standard date fields (Created/Resolved) can now be used to start/end SLA
- SLA can now be reset due to project changes
Bug fix:
- Possible fix to javascript error in SLA Panel for some Firefox versions
- Case insensitivity to SLA notifier preview screen
7.9.0Jira Data Center 7.0.0 - 7.13.182019-03-19Jira Data Center Compatibility - Jira Data Center compatibility
- Bug Fix
- SLA Panel was displaying holiday icon even in working hours
- New Feature
- New REST Service endpoint for getting SLA details based on JQL
7.9.0Jira Server 7.0.0 - 7.13.182019-03-20Jira Data Center Compatibility - Jira Data Center compatibility
- Bug Fix
- SLA Panel was displaying holiday icon even in working hours
- New Feature
- New REST Service endpoint for getting SLA details based on JQL
7.8.1Jira Server 7.0.0 - 7.13.182019-02-22Hot Fix SLA Dates custom field was not showing result when target date is selected
7.8.0Jira Server 7.0.0 - 7.13.182019-02-21New Features & Bug Fixes New Features:
- You can now apply different configurations for individual custom field contexts on Time to SLA fields
- New color scheme for SLA statuses
- Time to SLA fields can now be used on Confluence pages
Bug fixes:
-Updating expected target date where SLA did not start was causing NPE
-Largest Span calculations was faulty on some pause and re-opening cases
- Time to SLA actions in issues’ more menu were not properly being opened in pop-up
- SLA Dates field was not displaying updated target date when SLA is in the pause status
7.7.2Jira Server 7.0.0 - 7.13.182019-01-09Bug Fix Bug fix for calculation problems with SLAs with start/end date custom fields
7.7.1Jira Server 7.0.0 - 7.13.182018-12-17Improvements & Bug Fixes Improvements
- SLA Notification audit logs for detailed inspection of notification history.
Bug fixes
- PostgreSQL driver was giving redundant errors because of a workaround applied to bypass a Jira bug.
- Tooltips for SLA reset fields have been corrected.
7.7.0Jira Server 7.0.0 - 7.13.182018-10-21Improvements & bug fixes Improvements
- Custom date formatting is now possible in SLA notifier templates
Bug Fixes
- SLA Notifiers were being sent earlier than expected in some particular cases
- SLA Ratios gadget was displaying blank space over the chart
- "SLA Cannot be null while retrieving calendar" problem has been fixed
7.6.0Jira Server 7.0.0 - 7.12.32018-09-23New Features & Bug fix New Features
- Like (~) operator support for SLA names in JQL functions
- Escalation service implemented to routinely check and repair missing or incorrect SLA data
Improvement
- SLA report now displays up-to-date paused duration
7.5.0Jira Server 7.0.0 - 7.12.32018-09-10New Feature & Bug fix New Feature:
- Release Re-index Queue post function is introduced to the plugin.
Bug Fix:
- SLA Notifier Archiver task was having errors.
7.4.4Jira Server 7.0.0 - 7.12.32018-08-02Bug fixes Bug Fixes:
- Half Day holiday was causing some calculation errors in specific cases.
- Time to SLA custom field was giving a visual error in issue navigator.
7.4.1Jira Server 7.0.0 - 7.11.22018-07-17Performance improvement & bug fixes Improvements
- Performance improvements on asynchronous calculations. Asynchronous calculation scheduled tasks are now 2 to 10 times faster.
- SLAs with negotiation dates reflected as EXCEEDED even though they met the SLA conditions
- SLA Panel was displaying wrong target date when SLA was paused
- JQLs with nested quotes were giving errors on SLA configuration
- Missing finished icon in Time to SLA field in Kanban board view
- Origin status name was misplaced in Time to SLA field-
- Radio button labels in SLA configuration page were spanning all width of dialog resulting in unintended clicks
7.3.2Jira Server 7.0.0 - 7.11.22018-07-01Improvements & bug fixes Improvements
- Performance improvements on Pie Chart gadget
- Visual improvements on Custom Fields page
- System diagnostics service added for better support service
Bug Fixes
- An outdated migration dialog was shown for new installations
- JIRA admins will be able to see all TTS configuration pages no matter of permission settings
- Some fields was not working properly on notification templates
7.3.1Jira Server 7.0.0 - 7.10.22018-06-11Hot fix General & Scheduled Tasks tabs were not working properly in Advanced Configuration page
7.3.0Jira Server 7.0.0 - 7.10.22018-06-10Improvements & Bug Fixes Improvements
- Number of database queries originated from TTS plugin significantly reduced by implementing caching mechanism
- SLA panel, tab and custom fields will display always updated target date for paused SLAs
Bug Fixes
- Inactive users were getting SLA notifications
- Gadget header was missing for Pie Chart
7.2.0Jira Server 7.0.0 - 7.10.22018-05-16Bug fixes and minor improvements Improvements- Clone SLA is improved. Now you can clone notifications, pause states and reset conditions from the origin SLA.
- SLA Selection is now optional in TTS gadgets.
- Filter selection is added to SLA Success/Fail Counts Chart.
Bug Fixes
- Problems with SLA selection in gadgets are resolved.
- Time to SLA custom field was counting down while it is out of office hours.
- SLA notifier was giving errors when notify before duration included seconds.
7.1.2Jira Server 7.0.0 - 7.9.22018-05-03New features & bug fixes New Features- SLA Details REST service: Now you can reach all information about your SLAs in a very detailed way with a convenient REST service, details here.
Bug Fixes
- A JavaScript bug was causing freezes when SLA Panel is active
- SLA Panel configuration page was not saving All SLAs option properly
7.1.1Jira Server 7.0.0 - 7.9.22018-04-28Minor bug fix SLA Panel was making redundant REST calls
7.1.0Jira Server 7.0.0 - 7.9.22018-04-16New features, improvements and bug fixes New Features
- You can now customize the SLAs to be displayed on SLA Panel
- Custom cron management for scheduled tasks is now possible
Improvements
- Filter selection in SLA Report now displays shared reports in addition to users own filters
- SLA Working Duration analysis gadget now respects the order of SLAs selected
- slaExceeded, slaRemainingTime and slaOverdue properties added to SLA notification templates
- SLA Report can now display custom field values with their own layout & styling
Bug Fixes
- Target date update for paused SLA was working incorrectly (Please run SLA Regenerate for any SLAs with pause conditions)
- Some gadget buton labels & texts were missing
- Validation errors were not displayed in gadgets
- Pie chart colors was not consistent
- Minor bug in Time to SLA field display fixed
- An error preventing formerly implemented SLA Panel display order from working was fixed
- SLA panel was disappearing after on-page updates in issue view
7.0.6Jira Server 7.0.0 - 7.9.22018-03-29Bug fixes and minor improvements New Features
- Bulk SLA Creation REST service implemented
- SLA Details REST service to get detailed SLA data of any issue implemented
Bug Fixes
- Calculation error on SLA Durations gadget tooltips fixed
- Issue based SLA regeneration and SLA reset function permissions was not working with project roles
- Small typo fixed on calendar page
Improvements
- Time to SLA Field layout improved to provide better alignment and a more compact view
- SLA Configuration page will now select All Workflows by default
7.0.5Jira Server 7.0.0 - 7.8.42018-03-10Bugfix - Could not set Time String custom field's value using script
7.0.4Jira Server 7.0.0 - 7.8.42018-02-21Minor bug fixes - Live Demo in SLA Panel configuration was not being displayed correctly
- TTS was not evaluating datetime fields correctly in some minor cases
7.0.3Jira Server 7.0.0 - 7.8.42018-02-20Bug-fixes and minor improvements Improvements
- Fail-back controls added to SLA panel and asynchronous calculations
- SLA panel will be hidden if there are no SLAs
Bug fixes
-
SLA Panel now respects SLA order
-
SLA value field was malfunctioning after v7 upgrade
-
SLA panel was not displaying results on project view
-
Completed / uncompleted JQLs was not working as expected
-
SLA Dates custom field was giving error in the issue main view
-
SLA panel was displaying wrong calendar name for new-type calendars
7.0.2Jira Server 7.0.0 - 7.8.42018-02-12Hot fix Minor error on some specific calendar configurations fixed
7.0.1Jira Server 7.0.0 - 7.8.42018-02-09Major upgrade: New features and bug fixes - New features
- New Calendar System (click for details)
- Multiple time frames
- Recurrent holidays
- Half day holidays
- Time Zones and DST support
- Comments can now trigger SLA start/stop
- SLA Panel is now out of BETA
- SLA Panel permissions added to Permissions page
- End date added
- Synchronising icon added for SLAs currently calculated in background
- SLA Value, Average / Minimum / Maximum Working Duration fields are added to SLA Report
- Displaying linked issues' SLAs can now be configured to work with outward/inward selection.
- Visual improvements in SLA Configuration page.
- TTS is not searchable anymore, please use SLA Dates Custom Field for ordering issues according to SLAs
- New Calendar System (click for details)
- Bug Fixes
- Target date update problem when issue hits more SLA cycles
- Reset SLA was giving errors in SLA configuration page for some language packs
- Periodic Issue Counts Gadget was generating wrong JQL queries
- A minor visual problem in SLA Configuration page
- Some gadgets were causing errors when there were more than 2000 issues
- New features
6.41.2Jira Server 7.0.0 - 7.8.42018-03-08Minor bug fix - SLA Dates field configuration and issue view was buggy.
Important Note:Only install this version if you would like to define new SLA Dates fields to replace Time to SLA field in your existing filters before switching to v7.
Otherwise you can just update to latest version.
You can find detailed information about migrating to v7 here.
6.41.1Jira Server 7.0.0 - 7.7.42018-01-15New minor implementation Japanese support added for TTS counter
6.41.0Jira Server 7.0.0 - 7.7.42018-01-14New features, Improvements and Bug Fixes - New feature
- New JQLs to make search directly with SLA Indicators
- Improvements
- SLA Indicator texts are now multi-language supported trough translation plugins (In Product Translation)
- Groups can be selected as recipients for SLA notifiers now
- Bug Fixes
- Redundant “SLA Data” text removed in SLA Regeneration popup
- JQL generated by PROGRESS slice of SLA Status Pie Chart was incorrect
- New feature
6.40.0Jira Server 7.0.0 - 7.6.72018-01-04New features and bug fix - New Feature
- New SLA calculation methods: In addition to existing "Only First Cycle" and "All Cycles" options, now you can also use "Only Last Cycle" and "Largest Span"
- New TTS - SLA Dates Custom Field: You can split out "Origin Date", "Target Date" and "Dealine" of your SLAs and use them as a separate custom field
- Asynchronous SLA Calculation: An alternative SLA calculation method to execute SLA calculations asynchronously from issue event cycle. Designed to overcome disappearing SLAs problem
- Bug Fix
- SLA Selection in gadgets was not working.
- Autonomous tasks and workflow transitions were causing SLAs disappear because of JQL evaluation failure.
- New Feature
6.39.0Jira Server 7.0.0 - 7.6.72017-12-17New features, improvement and bug fixes - New Features
- Periodic Met vs Exceeded Issues Chart: Counts issues through the history based on their SLA indicators
- SLA Calculation Scope: Now you can exclude any project or issue type from SLA calculations
- Improvements
- Performance improvement on SLA Data Updater task, task execution time reduced significantly
- Bug Fix
- SLA Notification Achiever was giving errors in some specific cases
- Inaccurate SLA calculation when there is SLA activity before given SLA Start Date for an issue
- New Features
6.38.1Jira Server 7.0.0 - 7.6.72017-12-06Bug fix - Time to SLA Custom field was not displaying any value in Service Desk Queues page
- SLA Panel (BETA) was not respecting working calendar
6.38.0Jira Server 7.0.0 - 7.6.72017-12-03New features and bug fix - New features
- Inactive SLAs: Now you have a better overview for SLAs which has not started yet.SLA Indicator will display “INACTIVE” if an issue's all SLAs have not started yet.You will be able to include or exclude INACTIVE SLAs from your reports.tts.issuesHaveNoExceededSlas JQL will also include those INACTIVE SLAs.
- SLA Durations Gadget (formerly known as "Averaged SLA Duration Stack Bar Chart Gadget") has been completely reimplemented for better look & feel. It now offers a line chart option along with a better chart view. (Click to see more info)
- Time to SLA Field has option to exist forever even the SLA is completed.
- Time to SLA Field has localisation support for Deutsch, French, Spanish and Chinese. More languages on the way!
- Bug fix
- SLA Notifier was not correctly evaluating issue methods in notification templates, after 5.37.0 update
- A bug in SLA Status Pie Chart was causing all counts except MET to be shown as zero
- New features
6.37.0Jira Server 7.0.0 - 7.6.72017-11-20New features and bug fıxes - New features
- Brand new gadget, SLA Working Duration Analysis is added in which you can display avarage, minimum and maximum working durations for SLAs.
- SLA Report is added to issue view menu. Now you can get SLA report for a single issue right from the issue view.
- New JQL (tts.issuesHaveSomeSlas): Now you can search for all issues which have an SLA regardless of its state
- SLA Notifier: Issue descriptions in notifications will be formatted by Wiki style in e-mail HTML
- Improvements
- Icons are made smaller in board view
- Bug fix
- Saving SLA Notifier with user fields was giving errors
- Time to SLA Counter was showing wrong durations when SLA is overdue
- SLA Calculations were wrong with SLAs longer than 1 year
- SLA Panel was showing incorrect SLA Value source
- New features
6.36.0Jira Server 7.0.0 - 7.6.72017-11-03New features and bug fix - New features
- Periodic Met vs Exceed Bar Chart is now clickable which opens issue navigator for relevant issues.
- SLA Overview Tab visibility can now be configured via JQL function (in Advanced Configuration section)
- Bug fix
- "There has been a failure while loading the page" error for JIRA 7.4.x
- Pie Chart gadget custom title problem
- Select All SLAs checkbox was malfunctioning in Regenerate SLA Dara action
- Minor bug related with SLAs that are not started yet
- New features
6.35.0Jira Server 7.0.0 - 7.5.42017-10-21Minor improvements and bug fix - Improvements
- TTS Time String custom field is now searchable
- More tool-tips added to SLA Panel
- Bug Fixes
- Permission controls has been revised
- Missing custom field list in configuration screen while using IE11 has been fixed
- Improvements
6.34.0Jira Server 7.0.0 - 7.5.42017-10-09New features and bug fixes - SLA Panel and display options
- Hiding SLA names can now be configured between a couple options.
- Same date custom field can not be selected for both SLA Start, End or Deadline
6.33.0Jira Server 7.0.0 - 7.5.42017-09-24New features - SLA Panel (which is now BETA) added. It is disabled by default, and you can enable it via TTS Advanced Configuration page
- SLA Reset button added to the issue view screen's opsbar.
- Warning message about 'SLA regeneration' pops up when SLA configuration changes
- Regenerating SLA Data by SLA selection is now possible
- JQL functions will not use working hours unless given duration parameter includes dates.
- New TTS logo and colours used within TTS configuration pages
6.32.2Jira Server 7.0.0 - 7.5.42017-09-13Bug fix - SLA Notifier definition screen was giving error while saving with project role and/or user role
- SLA Notifier scheduled task was getting some errors for Jira instances with MySQL database
- SLA Report was getting NPE in rare cases
6.32.1Jira Server 7.0.0 - 7.5.42017-09-11New features New features
- Freezing SLA is now possible
- Recurring option in SLA Notifiers
- "Regenerate SLA" link added to issue actions under More link
- SLA Notifications only during working hours
6.31.1Jira Server 7.0.0 - 7.5.42017-08-22Hot fix Javascript error in SLA definition screen fixed
6.31.0Jira Server 7.0.0 - 7.4.62017-08-19New features and bug fix - New features
- SLAs are shown as "Not Started" if their necessary fields have not been set yet (Such as Start Date custom field, SLA value custom field etc.)
- JQL functions now accept relative date parameters
- Performance improvements on Remaining Time and Breach JQLs, up to %80 increase in performance.
- SLA selection and custom gadget title options added to SLA Status Pie Chart Gadget.
- Colour Legend and Axis Title added to SLA Ratios and SLA Counts charts.
- AJAX implementation for TTS Custom field configuration page. It does not post and refresh the page anymore.
- Bug fix
- Custom field dialogs were not displayed when issue was changed from top navigation menu.
- java.lang.NumberFormatException error fixed on SLA Configuration page.
- If some fields were missing, SLA calculations were displaying inaccurate results.
- SLAs were running even after working hours.
- New features
6.30.1Jira Server 7.0.0 - 7.4.62017-08-09Hot fix - NumberFormatException: For input string: "NaN" bug fixed with cloned SLAs
- NumberFormatException in Time to SLA custom field fixed.
- Time part field's (for date only custom field selection such as due date) input mask changed to work with IE and Mozilla
6.30.0Jira Server 7.0.0 - 7.4.62017-08-06New features and bug fix - New feature
- Now SLA values can be defined using a "TTS - Time String custom field" which provides dynamic values.
- Visual changes for Time to SLA custom field
- TTS JQL functions now support additional date parameters such as startedAfter, startedBefore, completedAfter, completedBefore, expectedAfter, expectedBefore
- Bug fix
- SLA Counts Chart was giving javascript error when no data found. Warning message added if there is no data found to display in the gadget.
- Multiple occurrences against an SLA could cause some errors.
- Corrupted chart link fixed
- NullPointerException in SLA Report fixed
- After selection of a filter in reports and gadgets, the filter name was being displayed in yellow background. Fixed the CSS problem.
- New feature
6.29.1Jira Server 7.0.0 - 7.4.62017-07-28Hot fix - SLA selection problem for TTS gadgets after 6.29.0 version has been fixed
6.29.0Jira Server 7.0.0 - 7.4.62017-07-22New features and bug fix - New features
- Display options now can be separately configured for each TTS Custom Field
- Weekly/Monthly Periodic Met vs Breach SLA Gadget
- SLAs are now grouped by their workflows in SLA selection of gadgets
- Assignee field added to SLA Reset options
- Bug fix
- Anonymous changes on issues were causing SLAs to disappear from issues
- Pie Chart gadget was calculating percentages wrongly
- Time to SLA custom fields were dropping while re-indexing in some cases
- New features
6.28.0Jira Server 7.0.0 - 7.4.62017-07-08New features and bug fixes - New features
- Date fields criteria ("Origin Date", "Actual Target Date", "Expected Target Date") added to SLA Report (#435)
- Performance update for SLA calculation
- Top menu permissions UI improvements
- A REST service added for diagnosing issues with problems
- Bug fixes
- SLA Report page display problem when the menu item is authorised to project role (#437)
- SLA definitions were losing workflow relation after being modified (#428)
- RemainingTime JQLs were working based on 24 hour days instead of working days (#432)
- 'Custom field dropped' message while trying reindexing (#443)
- Moving cloned SLA was malfunctioning
- New features
6.27.0Jira Server 7.0.0 - 7.4.62017-05-31New features and bug fix - New features
- Bug fix
6.26.0Jira Server 7.0.0 - 7.3.92017-05-14New feature and bug fix -
SLA Start/End and Negotiation Date custom fields' (which are only Date fields, rather than Datetime) can now be configured to have particular time part. Otherwise they're getting 00:00 AM by default (#397)
-
REST Service modifications
-
- search SLA service extended to support slaStartDateField, slaEndDateField, slaNegotiationDateFieldId, multipleTransition, onlyFirstExecution fields (#410)
- search SLA with 7x24 calendar (workingTimeId = -1) was getting null value (#412)
- Status properties are accepting array, rather than a string with comma delimited (#407)
- save SLA REST service was giving error if pauseSlaArray was passed as empty array (#408)
-
6.25.1Jira Server 7.0.0 - 7.3.92017-04-23Minor UI Changes - TTS Welcome tutorial's "No Thanks" button was not functioning
- UI change in Time to SLA custom field's list view (issue navigator). It's now showing the exceeded time rather than only "SLA Overdue"
- Time to SLA custom field visual problem (extra space) fixed, when 'display only time' option selected (#385)
6.25.0Jira Server 7.0.0 - 7.3.92017-04-07New feature and bug fix 6.24.0Jira Server 7.0.0 - 7.3.92017-03-19New feature and bug fix - Top menu items can now be customised to restrict to user/group/role (#324)
- Display calendar in SLA Overview (#371)
- slaNotifyBefore parameter added to SLA Notifier template. For more information (#367)
- Sending SLA Notifier before/after Expected Target Date, minor bug fix (#361)
6.23.0Jira Server 7.0.0 - 7.3.92017-03-12New feature and bug fixes 6.22.2Jira Server 7.0.0 - 7.3.92017-02-25Bug fix 6.22.1Jira Server 7.0.0 - 7.3.92017-02-14Performance fix - JQL in SLA definition was being executed for every change item in issue which was causing performance problems for issues with bunch of change items.
6.22.0Jira Server 7.0.0 - 7.3.92017-02-07New features and bug fix - SLA Info visualization on Kanban Board (#328)
- SLA Colors consistency (#320)
- Warning message given in Post Function Configure Screen when Reset Type not selected (#319)
- SLA Indicator 'MET' is now clickable (#322)
- Visual problem with radio boxes in SLA definition dialog fixed
- Old style custom fields (obsoleted) removed
6.21.0Jira Server 7.0.0 - 7.3.92016-12-13New feature and minor UI bug - Date custom fields can now be used in SLA date fields (as well as DateTime custom fields) (#313)
- Minor UI visual bug fix: Dialog seen after clicking "Delete SLA" was too wide
6.20.0Jira Server 7.0.0 - 7.2.152016-12-04REST service improvements and bug fıx - REST Service improvements
- Bug fix
6.19.0Jira Server 7.0.0 - 7.2.152016-10-26New feature - SLA Notifier can now notify to users in a customfield (#293)
6.18.2Jira Server 7.0.0 - 7.2.152016-10-14New feature and Bug fix - Bug fix
- New feature
- Welcome tutorial, and "Tutorials" section
6.18.1Jira Server 7.0.0 - 7.2.152016-09-19Bug fix and minor update -
"Unable to find JQL function" problem fixed in SLA Pie Chart (#286)
-
Issue navigator links added to SLA Success/Fail chart's columns
-
6.18.0Jira Server 7.0.0 - 7.2.152016-09-17New features and bug fix - New features
- 18 new (and re-factored) JQL functions (for more information)
- Experimental Calendar configuration page (for more information) (#72)
- Bug fixes
- New features
6.17.0Jira Server 7.0.0 - 7.2.152016-09-06New features, performance update and bug fix - New features
- Bug fix
- Performance updates
- Performance problem in TTS scheduled tasks (#266)
- Performance update for TTS custom fields
6.16.0Jira Server 7.0.0 - 7.2.152016-08-20New feature and bug fix 6.15.2Jira Server 7.0.0 - 7.1.102016-08-12Bug fixes 6.15.1Jira Server 7.0.0 - 7.1.102016-07-29Bug fix 6.15.0Jira Server 7.0.0 - 7.1.102016-07-18New features and bug fixes - New features
- New JQL functions added, old ones refactored (For info please click
- SLA Report's Excel export option (Duration Format) is now applied to all time fields (paused duration, breach) (#240)
- Performance update, issue load time for custom fields will be (up to 4x) faster (#243)
- Added audit logs for SLA definition changes. Reports/screens will come later
- Bug fixes
- Reset options were not running properly for single transitioned SLAs. (#239)
- Some clients were having compatibility issue with Jira 7.1.8, fixed
- New features
6.14.0Jira Server 7.0.0 - 7.1.102016-06-17New feature and bug fix - New feature
- Roles added to Field permissions. Now you can add global rights to any field. It supports multiple selection (#144).
- Bug fix
- Minor bug with TTS JQL functions (#227)
- NullPointerException after a priority deletion which was used in SLA definition. (#236)
- SLA Pie Chart displays was giving error if no results found for the JQL. Fixed by adding "No Results Found" to the chart. (#230)
- Working hour start/end time was not using zero for the seconds part, rather it was using current time's second part. Fixed. (#231)
- New feature
6.13.0Jira Server 7.0.0 - 7.1.102016-05-22Bug fixes (Jira 7.x) - Incorrect SLA on shared Non-Working Days (#220)
- Counter was counting even the SLA Start Date has future value (#204)
- Added slaValue to the SLA Overview REST service (#224)
- Bug fixed when "Only first execution" and SLA Reset Post function are used together (#215)
- Debug logs arrangement for the trace which is triggered when generating SLA for existing issues (#155)
6.12.0Jira Server 7.0.0 - 7.1.102016-05-04New feature and bug fixes (Jira 7.x) - TTS gives more accurate results on SLA search via JQL (if the latest status is in one of the paused statuses, it was not indexing the time to SLA value every second, so JQLs were giving inaccurate results) [#207]
- Bug fix: Countdown pause problem (after refreshing issue main page) for SLAs that start via SLA Start Date custom field [#204]
- Minor visual bug fix: If SLA has a couple of origin and/or target statuses, the dialog (which is opened when the countdown field is clicked), status names were not fit into the dialog [#210]
- Bug fix: Counter should not stop even the issue is in one of paused statuses if negotiation date is provided [#206]
6.11.0Jira Server 7.0.0 - 7.1.102016-04-23New features and bug fix 6.10.0Jira Server 7.0.0 - 7.1.102016-04-18New features for Jira 7.x - Multiple SLA Notification support: Now you can define as many notifier as you want per SLA definition.
- Now it is possible to display linked issue's SLA data. (TTS was only supporting cloned issues. From this version on, you can add any issue link type to display linked issue's SLA data)
6.9.0Jira Server 7.0.0 - 7.1.102016-04-03Bug fixes for Jira 7.x - SLA Notifier was notifying even the issue was in 'paused' status (#192)
- Pie Chart was counting issues that are in a 'Paused' status as both 'Progress' and 'Paused' (#189)
- SLA Report sorting problem for date fields (for Jira that use different complete date format than default one) fixed (#183)
- Short Time format was converting days to hours, fixed (#191)
6.8.0Jira Server 7.0.0 - 7.1.102016-03-21New feature and bug fix for Jira 7.x 6.7.0Jira Server 7.0.0 - 7.1.102016-03-11New feature and bug fix for Jira 7.x 6.6.0Jira Server 7.0.0 - 7.1.102016-03-03New features and bug fixes for Jira 7.x - New features
- Bug fixes
6.5.0Jira Server 7.0.0 - 7.1.102016-02-09New features and bug fixes for Jira 7.x - New features
- SLAs can now be started/ended via custom date fields (#110)
- Move SLA from one workflow to another (#135)
- If same SLA description was being used for different workflows, it was not enough to choose correct one in SLA Stacked Bar Chart configuration page. It is now more descriptive (#154)
- Countdowns are more compact, (SLA Overdue) text replaced with (-), and coloured for clarification (#116)
- Bug fixes
- After issue creation over issue navigator, SLA timer details dialog was not visible, it was working after refreshing issue (#149)
- New features
6.4.0Jira Server 7.0.0 - 7.1.102016-01-13New features and minor bug fixes for Jira 7.x - New features
- Brand new gadget implementation : Averaged SLA Duration Stacked Bar Chart Gadget
- SLA Overview issue tab panel supports AJAX calls, no need to refresh the page (#148)
- SLA Durations can now be formatted to make them fit into pages (e.g 2 days, 3 hours, 40 minutes vs 2d 3h 40m) (#116)
- SLA Report link is added to TTS menu
- Bug fixes
- "Time to SLA" and "Overdue" fields can now be used with time strings in JQL (e.g. "Overdue" > "2d") (#150)
- Time to SLA top menu could not be invisible to Admin users even though it is configured so.
- New features
6.3.0Jira Server 7.0.0 - 7.0.112015-12-25New feature and bug fixes 6.2.0Jira Server 7.0.0 - 7.0.112015-12-12New features and bug fixes 6.1.0Jira Server 7.0.0 - 7.0.112015-11-27New features and minor bug fixes for Jira 7 6.0.0Jira Server 7.0.0 - 7.0.112015-11-21New features and minor bug fixes for Jira 7 - New features
- SLA Notifier implementation notifies you of the issues which are close to SLA target date
- Configurable Time to SLA field colour (#43)
- Bug fixes
- New features
5.30.1Jira Server 6.3 - 6.4.142017-04-23Minor UI Changes - TTS Welcome tutorial's "No Thanks" button was not functioning
- UI change in Time to SLA custom field's list view (issue navigator). It's now showing the exceeded time rather than only "SLA Overdue"
- Time to SLA custom field visual problem (extra space) fixed, when 'display only time' option selected (#385)
5.30.0Jira Server 6.3 - 6.4.142017-04-07New feature and bug fix 5.29.0Jira Server 6.3 - 6.4.142017-03-19New feature and bug fix - Top menu items can now be customised to restrict to user/group/role (#324)
- Display calendar in SLA Overview (#371)
- slaNotifyBefore parameter added to SLA Notifier template. For more information (#367)
- Sending SLA Notifier before/after Expected Target Date, minor bug fix (#361)
5.28.0Jira Server 6.3 - 6.4.142017-03-12New feature and bug fixes 5.27.2Jira Server 6.3 - 6.4.142017-02-25Bug fix 5.27.1Jira Server 6.3 - 6.4.142017-02-14Performance fix - JQL in SLA definition was being executed for every change item in issue which was causing performance problems for issues with bunch of change items.
5.27.0Jira Server 6.3 - 6.4.142017-02-07New features and bug fix - SLA Info visualization on Kanban Board (#328)
- SLA Colors consistency (#320)
- Warning message given in Post Function Configure Screen when Reset Type not selected (#319)
- SLA Indicator 'MET' is now clickable (#322)
- Visual problem with radio boxes in SLA definition dialog fixed
- Old style custom fields (obsoleted) removed
5.26.0Jira Server 6.3 - 6.4.142016-12-13New feature and minor bug fix - Date custom fields can now be used in SLA date fields (as well as DateTime custom fields) (#313)
- Minor UI visual bug fix: Dialog seen after clicking "Delete SLA" was too wide
5.25.0Jira Server 6.3 - 6.4.142016-12-04REST Service improvements and bug fix - REST Service improvements
- Bug fix
5.24.0Jira Server 6.3 - 6.4.142016-10-26New feature - SLA Notifier can now notify to users in a customfield (#293)
5.23.2Jira Server 6.3 - 6.4.142016-10-14New feature and Bug fixes - Bug fix
- New feature
- Welcome tutorial, and "Tutorials" section
5.23.1Jira Server 6.3 - 6.4.142016-09-19Bug fix and minor update - "Unable to find JQL function" problem fixed in SLA Pie Chart (#286)
- Issue navigator links added to SLA Success/Fail chart's columns
5.23.0Jira Server 6.3 - 6.4.142016-09-17New features and bug fix - New features
- 18 new (and re-factored) JQL functions (for more information)
- Experimental Calendar configuration page (for more information) (#72)
- Bug fixes
- New features
5.22.0Jira Server 6.3 - 6.4.142016-09-06New features, performance update and bug fix - New features
- Bug fix
- Performance updates
- Performance problem in TTS scheduled tasks (#266)
- Performance update for TTS custom fields
5.21.0Jira Server 6.3 - 6.4.142016-08-22New feature and bug fix 5.20.2Jira Server 6.3 - 6.4.142016-08-12Bug fixes 5.20.1Jira Server 6.3 - 6.4.142016-08-02Bug fix - Problem with switching from workflows if workflow name contains "&" fixed (#250)
- Administration background colour was overridden to white in SLA Config page, fixed (#251)
- HTTP 500 error while getting SLA Report fixed (#256)
- NullPointerException in SLA Notifier when custom date fields are used in SLA definition (#258)
5.20.0Jira Server 6.3 - 6.4.142016-07-20New features and bug fixes - New features
- Bug fixes
- Reset options were not running properly for single transitioned SLAs. (#239)
- Some clients were having compatibility issue with Jira 7.1.8, fixed
5.19.0Jira Server 6.3 - 6.4.142016-06-17Bug fix and new feature for Jira versions 6.3 - 6.4.13 - New feature
- Roles added to Field permissions. Now you can add global rights to any field. It supports multiple selection (#144).
- Bug fix
- Minor bug with TTS JQL functions (#227)
- NullPointerException after a priority deletion which was used in SLA definition. (#236)
- SLA Pie Chart displays was giving error if no results found for the JQL. Fixed by adding "No Results Found" to the chart. (#230)
- Working hour start/end time was not using zero for the seconds part, rather it was using current time's second part. Fixed. (#231)
- New feature
5.18.0Jira Server 6.3 - 6.4.142016-05-22Bug fixes (Jira 6.3 - 6.4.13) - Incorrect SLA on shared Non-Working Days (#220)
- Counter was counting even the SLA Start Date has future value (#204)
- Added slaValue to the SLA Overview REST service (#224)
- Bug fixed when "Only first execution" and SLA Reset Post function are used together (#215)
- Debug logs arrangement for the trace which is triggered when generating SLA for existing issues (#155)
5.17.0Jira Server 6.3 - 6.4.142016-05-04New features and bug fixes (Jira 6.3 - 6.4.13) - TTS gives more accurate results on SLA search via JQL (if the latest status is in one of the paused statuses, it was not indexing the time to SLA value every second, so JQLs were giving inaccurate results) [#207]
- Bug fix: Countdown pause problem (after refreshing issue main page) for SLAs that start via SLA Start Date custom field [#204]
- Minor visual bug fix: If SLA has a couple of origin and/or target statuses, the dialog (which is opened when the countdown field is clicked), status names were not fit into the dialog [#210]
- Bug fix: Counter should not stop even the issue is in one of paused statuses if negotiation date is provided [#206]
5.16.0Jira Server 6.3 - 6.4.142016-04-23New features and bug fixes 5.15.0Jira Server 6.3 - 6.4.142016-04-18New features for Jira 6.3 - 6.4.12 - Multiple SLA Notification support: Now you can define as many notifier as you want per SLA definition.
- Now it is possible to display linked issue's SLA data. (TTS was only supporting cloned issues. From this version on, you can add any issue link type to display linked issue's SLA data)
5.14.0Jira Server 6.3 - 6.4.142016-04-03Bug fixes for Jira 6.3+ - SLA Notifier was notifying even the issue was in 'paused' status (#192)
- Pie Chart was counting issues that are in a 'Paused' status as both 'Progress' and 'Paused' (#189)
- SLA Report sorting problem for date fields (for Jira that use different complete date format than default one) fixed (#183)
- Short Time format was converting days to hours, fixed (#191)
5.13.0Jira Server 6.3 - 6.4.142016-03-21New feature and bug fix for Jira 6.x 5.12.0Jira Server 6.3 - 6.4.142016-03-11New features and bug fix for Jira 6.x 5.11.0Jira Server 6.3 - 6.4.142016-03-03New features and bug fixes for Jira 6.x - New features
- Bug fixes
5.10.0Jira Server 6.3 - 6.4.142016-02-09New features and bug fixes for Jira 6.x - New features
- SLAs can now be started/ended via custom date fields (#110)
- Move SLA from one workflow to another (#135)
- If same SLA description was being used for different workflows, it was not enough to choose correct one in SLA Stacked Bar Chart configuration page. It is now more descriptive (#154)
- Countdowns are more compact, (SLA Overdue) text replaced with (-), and coloured for clarification (#116)
- Bug fixes
- After issue creation over issue navigator, SLA timer details dialog was not visible, it was working after refreshing issue (#149)
- New features
5.9.0Jira Server 6.3 - 6.4.142016-01-13New features and minor bug fixes for Jira 6.x - New features
- Brand new gadget implementation : Averaged SLA Duration Stacked Bar Chart Gadget
- SLA Overview issue tab panel supports AJAX calls, no need to refresh the page (#148)
- SLA Durations can now be formatted to make them fit into pages (e.g 2 days, 3 hours, 40 minutes vs 2d 3h 40m) (#116)
- SLA Report link is added to TTS menu
- Bug fixes
- "Time to SLA" and "Overdue" fields can now be used with time strings in JQL (e.g. "Overdue" > "2d") (#150)
- Time to SLA top menu could not be invisible to Admin users even though it is configured so.
- New features
5.8.0Jira Server 6.3 - 6.4.142015-12-25New feature and bug fixes 5.7.0Jira Server 6.3 - 6.4.142015-12-12New features and bug fixes 5.6.0Jira Server 6.3 - 6.4.142015-11-27New features and minor bug fixes for Jira 6.x 5.5.0Jira Server 6.3 - 6.4.142015-11-21New features and minor bug fixes for Jira 6.x - New features
- SLA Notifier implementation notifies you of the issues which are close to SLA target date
- Configurable Time to SLA field colour (#43)
- Bug fixes
- New features
5.4.1.jira7Jira Server 7.0.0 - 7.0.112015-10-25Jira 7 support No release notes.5.4.1.2Jira Server 6.0 - 6.4.142016-09-14Bug fix This is the bug fix for Jira versions lower than 6.3
5.4.1Jira Server 6.0 - 6.4.142015-10-15Bug fix and minor UI changes - Bug fix
- Additional JQL update problem
- Admin panel styling conflict resolved (#113)
- Minor UI changes
- Bug fix
5.4.0Jira Server 6.0 - 6.4.142015-10-08New feature and bug fixes - New feature
- New (Experimental) SLA Configuration page
- Filterable table view
- Sortable SLA columns
- Faster than ever
- More compatible with Atlassian UI standards
- New (Experimental) SLA Configuration page
- Bug fix
- New feature
5.3.0Jira Server 6.0 - 6.4.142015-09-18New features and Bug fixes - New features
- SLA Indicator field is now configurable. You can now configure indicator to work according to selected SLAs. (#84)
- Minor visual change on calendar
- Bug fixes
- New features
5.2.1Jira Server 6.0 - 6.4.142015-08-20Minor bug fixes - Bug fixes
- SLA Times does not get calculated for new issues (#99)
- Custom fields configuration page was not showing "store in db" and "clone issue" parameters if SLA Indicator field not defined.
- "Target Date calculation problem when paused for days" fixed
- Bug fixes
5.2.0Jira Server 6.0 - 6.4.142015-08-19New features and bug fixes - New features
- Bug fixes
5.1.0Jira Server 6.0 - 6.4.142015-07-16New features and bug fixes 5.0.0Jira Server 6.0 - 6.4.142015-06-22New model New database model
- Stores data in database
- 1.5x up to 10x faster
- More accurate results
- New JQL Functions
- tts.issuesStillHaveTime
- tts.issuesSlaExceeded
- tts.issuesSlaMet
- tts.issuesSlaPaused (#74)
- Re-generate SLA data for existing issues (#78)
- Multiple status support (#44)
- New design (more AUI) (#75)
- Added "Clone SLA" feature (#79)
Bug fixes
- Problems with query on SLA Indicator field (#58)
- Paused SLA on issues are shown as red/exceeded (#67)
- Wrong "Paused" state handling (#71)
Special thanks to Amanda Varella, Georgii Belousov, Bhushan Nagaraj, Jóhann B. Guðmundsson
4.1.1Jira Server 6.0 - 6.4.142015-04-23Hot fix 4.1.0Jira Server 6.0 - 6.4.142015-04-19New features and Bug fixes - New Features
- Bug Fixes
- Coloring problem fixed
- Deleting all SLAs was getting exception
- Bug fixed if end time is smaller (next day) than start time in Working Calendar
- If no working day was enabled in working hours configuration page, it was causing high CPU due to infinite loop
4.0.0Jira Server 6.0 - 6.4.142015-03-30New feature and bug fixes 3.5.1Jira Server 6.0 - 6.4.142015-03-23Hot fix This version is an hot fix for Jira versions lower than 6.4.
Packaging plugin with Jira 6.4 environment causes NoClassDefFoundError. Please install this version if you have installation trouble with Time to SLA plugin.
Sorry for the inconvenience.
3.5.0Jira Server 6.0 - 6.4.142015-03-20Jira 6.4 support, new features and bug fixes - New features
- Jira 6.4 supported
- Colorizing issue navigator when Time to SLA exceeds is now configurable
- Bug fixes
- New features
3.4.0Jira Server 6.0 - 6.3.152015-03-07New features and bug fixes - New features
- JQL Function added: slaMetIssues()
- JQL Function added: slaOverdueIssues()
- Time to SLA custom field is now searchable
- Added "All SLAs" to custom field configuration page
- Bug fixes
- Non-working days link was broken, fixed
- New features
3.3.3Jira Server 6.0 - 6.3.152015-02-17New features and bug fixes - New features
- Easy definition/modification page for TTS custom fields
- Performance improvement on custom fields
- SLA Indicator custom field's texts are now configurable
- Bug fixes
- New features
3.3.2Jira Server 6.0 - 6.3.152015-01-26New features and bug fixes - New features
- SLA countdown is now compatible with working calendar
- SLA countdown layout changed to simple text. It is compact and takes up less space on issue main screen.
- Jira 6.0 support
- Bug fix
- SLA Counter reset on priority change (#36)
- Bug fix : "All paused SLAs could not be deleted"
- Bug fixed on XML presentation of "Overdue Status" custom field
- New features
3.3.1Jira Server 6.2 - 6.3.152015-01-09Improvement and bug fix - Improvement
- Custom fields load time is now at least 2x faster
- Switched collapse icon to Atlassian Jira Inline Dialog component within custom fields
- Bug fix
- Fixed: Quotes on template view-timetoslas (#29)
- Fixed: Grid detail & issue detail SLA time does not match
- Improvement
3.3.0.1Jira Server 6.0 - 6.1.92015-01-10Latest updates for older Jira versions All latest updates are now available for those who have Jira versions of 6.0 to Jira 6.2
3.3.0Jira Server 6.2 - 6.3.152014-12-25New features and bug fixes - New features
- SLA Target Date added to Time to SLA custom field
- Custom fields can now be configured to respect 'Applicable contexts for scheme'
- Bug fixes
- Bug fixed about SLA definition greater than 20d (#23)
- Nonworking day was not working under some conditions, fixed
- New features
3.2.0Jira Server 6.2 - 6.3.152014-11-26New features and bug fixes - New features
- Working calendar added, now you can define your own working days as you want
- SLA Indicator custom field has now detailed view about breached items
- Bug fixes
- Visualize errors regarding illegal SLA definitions
- New features
3.1.0Jira Server 6.2 - 6.3.152014-11-08New features and bug fixes - New features
- SLA Indicator custom field added to show whether issue meets SLA or not.
- Filter view of 'Time to SLA' and 'Overdue' fields are colorized as green, yellow and red.
- Bug fixes
- Added ‘days, weeks or months’ to the time text for both Time to SLA and Overdue Status custom fields rather than only hours.
- New features
3.0.0Jira Server 6.0 - 6.3.152014-10-20New features and bug fixes - New features
- Pause SLA timer on specified statuses
- Changing countdown colors (green, yellow, red) according to time to SLA
- You can name your SLAs for ease tracking
- Bug fixes
- Multi-transition SLA for Overdue was not responding right, fixed
- TTS was causing problems while working with Jira Agile, fixed
- New features
2.4.0Jira Server 6.0 - 6.3.152014-09-21New features and bug fixes - New features
- SLAs can be defined using time strings (e.g. 3h 40m)
- Multiple SLAs can now be defined for the same statuses but different additional conditions.
- Bug fixes
- When multiple TTS custom fields defined and in nonworking day, it was still counting down for one of the fields.
- Multiple transitioned SLAs starting from the first status (e.g. Open) resetting counter problem fixed.
- New features
2.3.0Jira Server 6.0 - 6.3.152014-08-27New features and bug fixes - New feature
- Searcher added for Overdue custom field
- All custom fields and searchers are created automatically
- Bug fixes
- Adding nonworking day was working in background, but it was not visible in UI : fixed
- Deleting working hours was getting error : fixed
- Time to SLA field is now invisible if no SLA defined
- New feature
2.2.0Jira Server 6.0 - 6.3.152014-08-20New feature and bug fix - New feature
- Additional condition for SLA definition can now be defined using JQL
- Bug fix
- Bug when deleting working time fixed
- New feature
2.1.0Jira Server 6.0 - 6.3.152014-08-15Bug fix - Fixed : Cannot add SLAs to TTS Fields in configuration page (#19)
- Fixed : Many error logs about AO packages on Jira startup are not thrown anymore
- Fixed : Problem when deleting working time solved
2.0.0Jira Server 6.0 - 6.3.152014-08-05New features and bug fixes - New features
- Custom fields can now be defined to show selected SLAs. This is the first step to add searching option to custom fields.
- Automatically adding custom fields while installing (if not exists)
- New features
1.4.1Jira Server 6.0 - 6.3.152014-07-31Bug fix - SLA displaying problem on SLA Configuration Page fixed
1.3.0Jira Server 6.0 - 6.3.152014-06-30Bug fixes 1.2.0Jira Server 6.0 - 6.2.72014-05-08New feature: Multiple working hours definition Now, you can define multiple working hours. Why on earth will you need this feature?
For instance, you may want to define SLA to work with different working hours configuration for urgent issues.
1.1.0Jira Server 6.0 - 6.2.72014-03-15New features and bug fixes - New features
- Defining non-working day
- Integration with Jira Agile for non-working days
- Bug fixes
- 'SLA Overdue field should be invisible if no overdue bug' fixed
- New features
1.0.3Jira Server 6.0 - 6.2.72014-03-04Minor features New in this release
- Time to SLA custom field can now supports multiple transitions (#3)
- Time to SLA custom field can now be configured by additional parameter
Fixed in this release
- Time to SLA custom field restarts if the priority of the issue changes.
1.0.2Jira Server 5.3.0.next3 - 6.1.92014-01-27i18n features and some bug fixing New in this release
- some texts are now i18n supported
- SLA Overdue text is now seen automatically after the countdown is over
Fixed in this release
- countdown visibility only after F5 problem has been fixed
- Time to SLA custom field is now taking less space in issue main screen
1.0.1Jira Server 5.3.0.next3 - 6.1.92014-01-11jquery problems fixed New in this release
- Never ending spinner problem fixed
- Jira header menu problem fixed
- Added public Wiki documentation
- Configuration link changed
1.0.0Jira Server 5.3.0.next3 - 6.1.92014-01-10Time to SLA Plugin for Jira initial release New in this release
- Time to SLA custom field
- Transition Ovrdue custom field
- Working Hour configuration
- SLA Configuration