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    by CollabSoftTop Vendor
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    for Jira Server 6.0 - 6.4.14
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    CollabSoft supports this app.

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    Implement the Atlassian Support workflow: automatically update issue status using JQL-based triggers

    Implement the Atlassian Support workflow: automatically update issue status using JQL-based triggers

    Implement the Atlassian Support workflow: automatically update issue status using JQL-based triggers

    Create triggers using JQL-based issue selectors

    Configure triggers from project admin interface

    Add comments and sent e-mail notifications

    Automatically transition issues to a specified status and resolution using JQL-based selectors. The project specific update triggers are executed every 90 minutes to update the matching issues.

    Update triggers are project specific and can be configured from the Project administration interface. Triggers use the account privileges from the creator when executed.

    While updating issues, a comment can be added to inform users about the status transition. E-mail notifications can be sent after the transition.

    More details

    The Status Updater for Atlassian Jira add-on uses JQL-based update triggers to transition issues. Issue status updates are bound to the workflow that is valid to the state of the issue.

    The update triggers are executed every 60 minutes. The updater will try to transition the issue through the workflow to reach the specified status. If the status transition is not valid, the issue will not be updated. Issue transition is done using the account privileges of the trigger creator.

    A comment can be added to the issue to explain the transition and e-mail notifications can be sent automatically.

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    by Adolfo Casari on 2013-12-24
    Very useful.
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    by Adolfo Casari on 2013-12-24
    Very useful.
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    by Adolfo Casari on 2013-12-24
    Very useful.
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2050 users$30100 users$40250 users$100500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    CollabSoft is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.0.0 Jira Server 6.0 - 6.4.14 Released 2013-12-17

    Summary

    Initial release of Status Updater add-on

    Details

    New in this release


    Initial release of Status Updater add-on



    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Status Updater for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Status Updater for Jira. You're prompted to log into MyAtlassian. Status Updater for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

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