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Zendesk for Jira connector

works with Jira Cloud, Jira Server 3.0 - 8.21.1, Jira Server 3.0 - 8.21.1, Jira Cloud and more
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Free app

OVERALL RATINGS

SUPPORT

  • Partner Supported

Reviews for cloud

5/ 5

Based on 5 out of 52 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 5 reviews

  • Former user

    Posted on Jun 11, 2018

    The IntegrateCloud app works perfectly for our company. It allows my agents to easily create new JIRA tickets from the Zendesk ticket, link multiple JIRA tickets to one Zendesk ticket, and customize our bi-directional updates to and from JIRA. It is especially helpful in letting my agents know when specific changes have been made to the JIRA tickets. The IC developers are responsive and easy to work with. I highly recommend them!

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  • Raye Raskin

    Posted on Apr 13, 2018

    IntegrateCloud support is the best. Any problem and they're on it right away. They just fixed a problem we were having with a username issue.

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  • Rodney Lewis

    Posted on Mar 7, 2018

    The Jira integrateCloud integration setup in our Zendesk account works great. It has helped my team work more efficiently and I look forward to using it more and things ramp up. Great app to use!!!

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  • Matt DiProspero

    Posted on Feb 5, 2018

    We required a highly-customized Zendesk-JIRA integration that no other provider could offer. The IntegrateCloud team ensured all of our specifications were met and they were very diligent with responding promptly to questions and change requests. Our migration to Zendesk couldn't have been a success without this app.

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  • Tomas Torres Carrasco

    Posted on Dec 19, 2017

    IntegrateCloud worked perfect in our Jira and Zendesk instance. We customize it to match our needs and the team did a great work with it.

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