325
Customers have installed this app in at least 325 active instances.
    by CollabSoftAtlassian Verified
    CollabSoft is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.2.0 - 7.11.2 and more versions
    Versions available for Jira Server 6.4 - 6.4.14
    Jira Server 7.0.2 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    CollabSoft supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    UnsupportedData Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Share versions and components between projects with Version & Component Sync for Jira

    Share versions and components between projects with Version & Component Sync for Jira

    Share versions and components between projects with Version & Component Sync for Jira

    More details

    **Please read this carefully to avoid data loss** Important information on how to use Version & Component Sync.

    The synchronisation process can be very destructive to your Jira instance. Please make sure that you understand how Version & Component Sync works prior to configuring links in a production environment. It is recommended that you test the process with two dummy projects or use a staging environment the first time you are configuring a project link.

    The most common cause of data loss is incorrect hierarchy in the project link configuration. Project links are used to configure 'push' synchronisation: the versions or components of the project from which your create ‘project links’ will be replicated to the selected ‘linked’ projects.

    Reviews for cloud

    (29)
    Sign in to write a review
    by Ian Catley on 2017-05-23
    We are currently only trialing this add-on but are extremely impressed by the very swift and competent support and suitably convinced to proceed with purchase. In particular the seriousness of a security issue that we found that led to the release of 2.1.8 was fully appreciated and acted on with a resolution turned around as a beta in a matter of a few hours. With a couple of extra nice-to-haves, like being able to synchronise only selected versions based on per-project-link regular expression (because otherwise all versions are replicated in all child projects), then we will really be able to have a centralised version management without all of our users needing version admin (ie project lead/deputy) rights in all projects (see e.g. https://jira.atlassian.com/browse/JRASERVER-3156 )
    Was this review helpful?YesNo
    by Ewa Boloczko on 2017-05-19
    I love this plugin! We use it for our major JIRA projects. Saves a ton of time for versions updates. Although we experience some issues with JIRA 7.2.7. Sync is not working for the NEW links (shows sync in JIRA admin view, but fields are still disconnected). Any ideas what might be the problem? Is the latest release could fix this issue? Thanks, Ewa
    Was this review helpful?YesNo
    CollabSoft

    Hi Ewa,

    I'm glad the add-on is helping you and your team to focus on project management instead of JIRA administration! Although it is always good to upgrade to the latest version, you might want to consider creating a support request (support@collabsoft.net). I will help you to determine the problem and hopefully we can fix it and get the sync working again!

    Kind regards,

    Remie Bolte

    by Averil Franklin on 2017-05-08
    Support is definitely improving for this add on - we use it to pull together dozens of projects to a single table.
    6 out of 6 found this review helpful
    Was this review helpful?YesNo
    CollabSoft

    Thanks Averil, I'm glad we were able to work together to sort out the issues you were experiencing. It allowed me to further improve the add-on!

    by Anand Unadkat on 2017-03-17
    When is this going to be compatible with JIRA Version 7.3.2? Thanks
    Was this review helpful?YesNo
    CollabSoft

    Hi Anand, I'm sorry to say I was not notified about your review / request. For what it's worth: JIRA 7.3 support has already been confirmed and the Atlassian Marketplace listing compatibility has been updated. Next time, it is best to contact support@collabsoft.net with these kind of inquiries!

    Kind regards,

    Remie Bolte

    by Ron Gliane on 2017-03-14
    Re-installed after updating to get the 2/22/17 patch. But now every time I enable the add-on, the Summary view for a project's administration page looks like the HTML is mangled. When I click on the link to add a project link for Versions or Components, the link takes me back to the mangled Summary view.
    Was this review helpful?YesNo
    CollabSoft

    Hi Ron,

    Thanks for your feedback on the Version & Component Sync add-on. The problem with not finding any projects to sync with is indeed a know problem. A hotfix release will be made available on the Atlassian Marketplace by the end of today for all supported versions of the add-on to address this issue.

    [UPDATE 2017-02-22]: the hotfix release that resolves this issue is now available on the Atlassian Marketplace.

    Kind regards,

    Remie Bolte

    Reviews for server

    (29)
    Sign in to write a review
    by Jonathan Walton on 2018-08-06
    While testing this add-on some unexpected behaviour was identified. A CollabSoft support ticket was opened (26-JUN-2018) to verify our findings, in the hope that a quick solution could be provided and we could move forward with the purchase. Unfortunately, support has been non-existence since the initial confirmation of receipt/confirmation of the problem. Several requests have been made for an update on our case with no response at the time of writing review (6-AUG-2018)! The lack of support lets a potential useful add-on down!!
    Was this review helpful?YesNo
    by Matthew Frassetti on 2018-01-02
    The addon worked for a few weeks for us before it broke our ability to edit workflow schemes. We opened a ticket and received numerous updates about how the addon was being largely rewritten due to our problem. You can find details in this ticket here: https://collabsoft.atlassian.net/servicedesk/customer/portal/2/SUPPORT-234 Previously, we were supposed to receive a test version of the new version update and the addon was supposed to be released months ago but there has been no communication from the support team. Please use this addon at your own risk.
    Was this review helpful?YesNo
    CollabSoft

    To make this story a bit more complete: after the support ticket was created, I worked with Matthew on trying to figure out the issue with the add-on. An intermediate hotfix release was provided which went unattended. There was indeed a lack of proper follow-up, but after the intermediate release was finally installed the issue appears to have been resolved.

    by Ian Catley on 2017-05-23
    We are currently only trialing this add-on but are extremely impressed by the very swift and competent support and suitably convinced to proceed with purchase. In particular the seriousness of a security issue that we found that led to the release of 2.1.8 was fully appreciated and acted on with a resolution turned around as a beta in a matter of a few hours. With a couple of extra nice-to-haves, like being able to synchronise only selected versions based on per-project-link regular expression (because otherwise all versions are replicated in all child projects), then we will really be able to have a centralised version management without all of our users needing version admin (ie project lead/deputy) rights in all projects (see e.g. https://jira.atlassian.com/browse/JRASERVER-3156 )
    Was this review helpful?YesNo
    by Ewa Boloczko on 2017-05-19
    I love this plugin! We use it for our major JIRA projects. Saves a ton of time for versions updates. Although we experience some issues with JIRA 7.2.7. Sync is not working for the NEW links (shows sync in JIRA admin view, but fields are still disconnected). Any ideas what might be the problem? Is the latest release could fix this issue? Thanks, Ewa
    Was this review helpful?YesNo
    CollabSoft

    Hi Ewa,

    I'm glad the add-on is helping you and your team to focus on project management instead of JIRA administration! Although it is always good to upgrade to the latest version, you might want to consider creating a support request (support@collabsoft.net). I will help you to determine the problem and hopefully we can fix it and get the sync working again!

    Kind regards,

    Remie Bolte

    by Averil Franklin on 2017-05-08
    Support is definitely improving for this add on - we use it to pull together dozens of projects to a single table.
    6 out of 6 found this review helpful
    Was this review helpful?YesNo
    CollabSoft

    Thanks Averil, I'm glad we were able to work together to sort out the issues you were experiencing. It allowed me to further improve the add-on!

    Reviews for Data Center

    (29)
    Sign in to write a review
    by Ian Catley on 2017-05-23
    We are currently only trialing this add-on but are extremely impressed by the very swift and competent support and suitably convinced to proceed with purchase. In particular the seriousness of a security issue that we found that led to the release of 2.1.8 was fully appreciated and acted on with a resolution turned around as a beta in a matter of a few hours. With a couple of extra nice-to-haves, like being able to synchronise only selected versions based on per-project-link regular expression (because otherwise all versions are replicated in all child projects), then we will really be able to have a centralised version management without all of our users needing version admin (ie project lead/deputy) rights in all projects (see e.g. https://jira.atlassian.com/browse/JRASERVER-3156 )
    Was this review helpful?YesNo
    by Ewa Boloczko on 2017-05-19
    I love this plugin! We use it for our major JIRA projects. Saves a ton of time for versions updates. Although we experience some issues with JIRA 7.2.7. Sync is not working for the NEW links (shows sync in JIRA admin view, but fields are still disconnected). Any ideas what might be the problem? Is the latest release could fix this issue? Thanks, Ewa
    Was this review helpful?YesNo
    CollabSoft

    Hi Ewa,

    I'm glad the add-on is helping you and your team to focus on project management instead of JIRA administration! Although it is always good to upgrade to the latest version, you might want to consider creating a support request (support@collabsoft.net). I will help you to determine the problem and hopefully we can fix it and get the sync working again!

    Kind regards,

    Remie Bolte

    by Averil Franklin on 2017-05-08
    Support is definitely improving for this add on - we use it to pull together dozens of projects to a single table.
    6 out of 6 found this review helpful
    Was this review helpful?YesNo
    CollabSoft

    Thanks Averil, I'm glad we were able to work together to sort out the issues you were experiencing. It allowed me to further improve the add-on!

    by Anand Unadkat on 2017-03-17
    When is this going to be compatible with JIRA Version 7.3.2? Thanks
    Was this review helpful?YesNo
    CollabSoft

    Hi Anand, I'm sorry to say I was not notified about your review / request. For what it's worth: JIRA 7.3 support has already been confirmed and the Atlassian Marketplace listing compatibility has been updated. Next time, it is best to contact support@collabsoft.net with these kind of inquiries!

    Kind regards,

    Remie Bolte

    by Ron Gliane on 2017-03-14
    Re-installed after updating to get the 2/22/17 patch. But now every time I enable the add-on, the Summary view for a project's administration page looks like the HTML is mangled. When I click on the link to add a project link for Versions or Components, the link takes me back to the mangled Summary view.
    Was this review helpful?YesNo
    CollabSoft

    Hi Ron,

    Thanks for your feedback on the Version & Component Sync add-on. The problem with not finding any projects to sync with is indeed a know problem. A hotfix release will be made available on the Atlassian Marketplace by the end of today for all supported versions of the add-on to address this issue.

    [UPDATE 2017-02-22]: the hotfix release that resolves this issue is now available on the Atlassian Marketplace.

    Kind regards,

    Remie Bolte

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$50100 users$100250 users$250500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    CollabSoft is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.1.11 Jira Server 7.2.0 - 7.11.2 Released 2018-06-17

    Summary

    Hot fix release & Jira 7.10.x compatibility

    Details

    The 2.1.11 release contains the following fixes:

    • Compatibility support for Jira 7.10.x
    • java.lang.IllegalArgumentException: Component name X is not unique

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Version & Component Sync for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Version & Component Sync for Jira. You're prompted to log into MyAtlassian. Version & Component Sync for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Version & Component Sync for Jira versions compatible with your instance, you can look through our version history page.

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