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Version & Component Sync for Jira

Name: Version & Component Sync for Jira
Rating: 2.677419424057007 (31 reviews)

by CollabSoft Top Vendorfor Jira Server 7.2.0 - 8.1.0 and more versions

Versions available for Jira Server 6.4 - 6.4.14
Jira Server 7.0.2 - 7.1.10

Unsupported

Jira Service Desk

Supported

Jira Service Desk

Unsupported

Jira Service Desk

Share versions and components between projects with Version & Component Sync for Jira

Manage versions & components in one Master project

Share versions & components between projects

Seamlessly integrates with Jira Service Desk

Synchronise versions & components from one Master project to other projects. This enables all team members to manage versions & components without requiring full Project Administration rights

Working on projects that have shared versions & components? No problem! VCS gives you control over the synchronization of versions & components in linked projects without losing the flexibility to manage your own project

Stop manually creating and updating versions & components in both Jira & Jira Service Desk! VCS will ensure that any and all version & component updates, will be synchronised across these projects automagically

More details

**Please read this carefully to avoid data loss**

Important information on how to use Version & Component Sync (VCS).

To make sure you fully understand the impact that VCS has on your system, we advise you to first test the app in a test/staging environment.

Make sure you are fully aware of how the app works and that you have confirmed that it is configured and working as expected prior to using it in a production environment.

In order to test VCS, create two or more dummy projects in Jira and configure VCS project links from the Jira Project Administration screen. Make sure to verify what happens when you create, delete or change versions/components in the master project.

Reminder: When adding and saving a project link, VCS starts synchronising versions/components immediately. This could result in VCS deleting existing versions/components.

**** Please makes sure to read the add-on documentation and watch the tutorial videos ! ****

Reviews for cloud

(31)Sign in to write a review

by Ian Catley on 2017-05-23

We are currently only trialing this add-on but are extremely impressed by the very swift and competent support and suitably convinced to proceed with purchase. In particular the seriousness of a security issue that we found that led to the release of 2.1.8 was fully appreciated and acted on with a resolution turned around as a beta in a matter of a few hours. With a couple of extra nice-to-haves, like being able to synchronise only selected versions based on per-project-link regular expression (because otherwise all versions are replicated in all child projects), then we will really be able to have a centralised version management without all of our users needing version admin (ie project lead/deputy) rights in all projects (see e.g. https://jira.atlassian.com/browse/JRASERVER-3156 )

0 out of 1 found this review helpful

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by Ewa Boloczko on 2017-05-19

I love this plugin! We use it for our major JIRA projects. Saves a ton of time for versions updates. Although we experience some issues with JIRA 7.2.7. Sync is not working for the NEW links (shows sync in JIRA admin view, but fields are still disconnected). Any ideas what might be the problem? Is the latest release could fix this issue? Thanks, Ewa

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CollabSoft

Hi Ewa,

I'm glad the add-on is helping you and your team to focus on project management instead of JIRA administration! Although it is always good to upgrade to the latest version, you might want to consider creating a support request (support@collabsoft.net). I will help you to determine the problem and hopefully we can fix it and get the sync working again!

Kind regards,

Remie Bolte

by Averil Franklin on 2017-05-08

Support is definitely improving for this add on - we use it to pull together dozens of projects to a single table.

6 out of 6 found this review helpful

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CollabSoft

Thanks Averil, I'm glad we were able to work together to sort out the issues you were experiencing. It allowed me to further improve the add-on!

by Anand Unadkat on 2017-03-17

When is this going to be compatible with JIRA Version 7.3.2? Thanks

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CollabSoft

Hi Anand, I'm sorry to say I was not notified about your review / request. For what it's worth: JIRA 7.3 support has already been confirmed and the Atlassian Marketplace listing compatibility has been updated. Next time, it is best to contact support@collabsoft.net with these kind of inquiries!

Kind regards,

Remie Bolte

by Ron Gliane on 2017-03-14

Re-installed after updating to get the 2/22/17 patch. But now every time I enable the add-on, the Summary view for a project's administration page looks like the HTML is mangled. When I click on the link to add a project link for Versions or Components, the link takes me back to the mangled Summary view.

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CollabSoft

Hi Ron,

Thanks for your feedback on the Version & Component Sync add-on. The problem with not finding any projects to sync with is indeed a know problem. A hotfix release will be made available on the Atlassian Marketplace by the end of today for all supported versions of the add-on to address this issue.

[UPDATE 2017-02-22]: the hotfix release that resolves this issue is now available on the Atlassian Marketplace.

Kind regards,

Remie Bolte

Reviews for server

(31)Sign in to write a review

by Jiri Kanicky on 2019-04-15

Not very Intuitive at the begining. It would be easier to have in the setting from project and to projects fields.

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by George Singletary on 2019-03-20

We have been using this plugin with our JIRA instance for a number of years. Recently a combination of JIRA version upgrade and plugin upgrade resulted in some issues. I wrote a ticket and got an immediate response from the Collabsoft team. The issue turned out to be somewhat complex, and required a couple of online sessions to address. The Collabsoft Support and Technical teams were very helpful, and even setup working sessions across multiple world wide timezones to get the issue resolved. Further, in the process we found a couple of additional bugs in their plugin which they were able to fix and roll out in a new version in just a couple of weeks. All in all a good experience; reading other reviews seems they have had some issues in the past but these seem to have been addressed. I can recommend both the plugin and their support for it.

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CollabSoft

Hi George,

Thank you for your kind words and your effort in resolving these issues!

Kind regards,

Jonas Hallensleben

by George Lewe (LSY) on 2018-11-12

2018-11-12: Update The support we got in early 2017 was short lived. Support is non existent anymore again for a while now. New problems came up but the tickets we have opened cannot be accessed anymore. I can only get back to and emphasize on my initial review: Don't get this plugin. It is buggy and you get no support. 2017-02-23: Update Over the last weeks we have been working closely together with Collabsoft for the new release of this plugin. It's a great new release and the support was excellent. Thanks for coming back that way! 2016-09-05: I agree with the recent reviews. Do not get this plugin. It is faulty and there is NO support. I reported this to Atlassian because I believe that vendors like these should be removed from the Marketplace anymore.

1 out of 1 found this review helpful

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CollabSoft

@George: we starting migration of our customer support system last week to improve customer experience, which is why the old project and issues are no longer accessible. All customers with open tickets, including yourself, will be notified the coming days by our support staff. We are working on all issues that have been reported, but in many cases, incl. some of the issues reported by yourself, the problems are yet to be identified, which makes it difficult to resolve them. Because of efforts of other customers, we have been able to identify the cause of at least three open issues last week and will be resolving them shortly.

[2017] @George: thank you for your updated review. Again please accept my apologies that you were unable to use the add-on for some time. I'm glad that you were open to giving it a second try. You've been very helpful in finetuning the latest version, it has definitely become a better add-on because of your ongoing feedback!

by Jonathan Walton on 2018-08-06

While testing this add-on some unexpected behaviour was identified. A CollabSoft support ticket was opened (26-JUN-2018) to verify our findings, in the hope that a quick solution could be provided and we could move forward with the purchase. Unfortunately, support has been non-existence since the initial confirmation of receipt/confirmation of the problem. Several requests have been made for an update on our case with no response at the time of writing review (6-AUG-2018)! The lack of support lets a potential useful add-on down!!

2 out of 2 found this review helpful

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by Matthew Frassetti on 2018-01-02

The addon worked for a few weeks for us before it broke our ability to edit workflow schemes. We opened a ticket and received numerous updates about how the addon was being largely rewritten due to our problem. You can find details in this ticket here: https://collabsoft.atlassian.net/servicedesk/customer/portal/2/SUPPORT-234 Previously, we were supposed to receive a test version of the new version update and the addon was supposed to be released months ago but there has been no communication from the support team. Please use this addon at your own risk.

1 out of 1 found this review helpful

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CollabSoft

To make this story a bit more complete: after the support ticket was created, I worked with Matthew on trying to figure out the issue with the add-on. An intermediate hotfix release was provided which went unattended. There was indeed a lack of proper follow-up, but after the intermediate release was finally installed the issue appears to have been resolved.

Reviews for Data Center

(31)Sign in to write a review

by Ian Catley on 2017-05-23

0 out of 1 found this review helpful

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by Ewa Boloczko on 2017-05-19

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CollabSoft

Hi Ewa,

Kind regards,

Remie Bolte

by Averil Franklin on 2017-05-08

Support is definitely improving for this add on - we use it to pull together dozens of projects to a single table.

6 out of 6 found this review helpful

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CollabSoft

Thanks Averil, I'm glad we were able to work together to sort out the issues you were experiencing. It allowed me to further improve the add-on!

by Anand Unadkat on 2017-03-17

When is this going to be compatible with JIRA Version 7.3.2? Thanks

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CollabSoft

Kind regards,

Remie Bolte

by Ron Gliane on 2017-03-14

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CollabSoft

Hi Ron,

[UPDATE 2017-02-22]: the hotfix release that resolves this issue is now available on the Atlassian Marketplace.

Kind regards,

Remie Bolte

Cloud Pricing

Server Pricing

Data Center Pricing

10 users$10

25 users$25

50 users$50

100 users$100

250 users$250

500 & upAdditional pricing details

Pricing FAQ

How does server app pricing work?

Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my server pricing?

Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

Can I install this app in a Data Center product?

This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

Learn more about Data Center approved apps

What type of license do I need if I'm using this app in a Data Center product?

Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

Learn more about Data Center licensing

Do you offer academic, community, or open-source licenses for server apps?

For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

Can I extend my free trial?

For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

How can I buy apps for my legacy Jira Server or Confluence Server license?

If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

Purchase the app at the non-legacy Unlimited (10000+ users) tier.
Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

Learn more

CollabSoft is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Vendor support resources

Documentation

Find out how this app works.

See existing Q&A in Atlassian Community Ask a question in the Atlassian Community

Atlassian-hosted discussions connect you to other customers who use this app.

Versions

Version 2.3.0 • Jira Server 7.2.0 - 8.1.0 • Released 2019-04-15

Summary

Jira 8.1+ compatibility

Details

This release only adds support for Jira 8.1+. It does not include additional features or bug fixes. Customers who are not planning to upgrade to Jira 8.1+ do not need to upgrade to this version of the add-on.

Installation

Log into your Jira instance as an admin.
Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
Click Find new apps or Find new add-ons from the left-hand side of the page.
Locate Version & Component Sync for Jira via search. The appropriate app version appears in the search results.
Click Try free to begin a new trial or Buy now to purchase a license for Version & Component Sync for Jira. You're prompted to log into MyAtlassian. Version & Component Sync for Jira begins to download.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

To find older Version & Component Sync for Jira versions compatible with your instance, you can look through our version history page.

Share versions and components between projects with Version & Component Sync for Jira

Share versions and components between projects with Version & Component Sync for Jira

Share versions and components between projects with Version & Component Sync for Jira

Manage versions & components in one Master project

Share versions & components between projects

Seamlessly integrates with Jira Service Desk

CollabSoft is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Summary

Details

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