Questions for Confluence

We submitted a support ticket [https://elitesoftware.atlassian.net/servicedesk/customer/portal/5/PV-153] on the vendor’s support site on July 31, 2026, regarding an issue with the Confluence app “Page Views” (anonymous user views not counted in period reports since version 3.x). The only response we received, on August 10, 2026, was a brief acknowledgment saying they were reviewing our request and would get back to us soon. Despite several follow-up comments, we have received no substantive reply in over two months. We hope the vendor will respond soon.

Added the app. Tried to add new questions (finding where to ask the questions was quiete challenging in the first place). Asked question are nowhere visible in confluence...

Does not work at all!

This application is very limited: (1) You cannot specifically restrict who can submit questions Vs. who answers them. (2) You cannot restrict labels or who creates them. (3) The search functionality searches for titles ONLY, not what's in the description. (4) It does not have a selective FAQ/custom sort functionality (just grouping by most votes, unanswered, or recent). (5) Because this app applies to all of your spaces, it can be difficult to manage for large organizations/multiple spaces. (6) It's quite expensive for how limited this is.

No import or export function, and no availability of a REST API when used with Atlassian Cloud.