sumUp for Jira

The software operates seamlessly and noticeably increases our efficiency. We can also count on excellent support.

Very fast and responsive support team!

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  Decadis AG

  Hi Roee Ben Harosh,

  Thank you for your rating!

  With best regards,

  the entire Decadis apps team

This should be native to Atlassian, but it is not. Thankfully we have SumUp. I create multiple dashboards to help teams and the program track progress, plan, priorities, and much more. This is a must have and the dashboards are used daily. As for customer support, recently we had a flare stating we needed to upgrade our SumUp version. After doing so our dashboards would not load. I submitted a ticket with Decadis. The issue ended up being on our side due to changes in Jira's APIs but the Decadis team help investigate and gave us the fix (had to whitelist a domain). Big shoutout to customer support and kudos to Sumup!

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  Decadis AG

  Hi Dina,

  Thank you so much for sharing your detailed experience! We're delighted to hear that SumUp plays such an important role in your daily business.

  Your kind words and trust mean a lot to us — we’ll be sure to pass your kudos along to the team!

  Best regards,

  the Decadis Apps team

Great app and excellent support! Especially Dave is always fast to respond and helpful in any regard!

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  Decadis AG

  Hi Carolin,

  Thank you very much for your great review! We all really appreciate it. If you have any questions or problems, we are always happy to help.

  Best regards,

  the Decadis Apps team