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We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appA user feedback platform designed to collect in-product feedback with screenshots, annotations, and micro surveys
Create a Jira ticket with one click
Collect visual bug reports and screen recordings for QA and UAT. The Usersnap feedback widget helps you get visual feedback and context information faster into your Jira Software.
Optimize the scrum process with visual feedback
Add direct visual feedback during your quality assurance (QA) phase and make your process even more agile. Less questions asked, more story points added. Your engineers can focus on essential issues.
Capturing feedback directly from the source
Expose the UI and content to non-technical stakeholders to gather feedback on near-final product. And you get all technical context information including any JavaScript error recorded.
Supporting media
More details
Usersnap is a feedback platform that helps companies to collect, manage, analyze and share feedback along the product development lifecycle (QA, UAT, Customer Feedback, measuring CX). Some of our customers are the biggest brands in the world like Facebook, Microsoft, Canva, and Instacart.
Usersnap integrates with on-premise and cloud-based Jira Software. Users take screen recordings or screenshots of their issues or feedback within your web apps or websites. They easily draw on them and add comments on these screenshots.
All visual feedback comes with meta data like screen size, URL, operating system, browser version and a recording of the JavaScript console.
Alternatively, you can use a browser extension to collect feedback in your web projects without installing Usersnap.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.