Usersnap #1 User Feedback Platform (Two-Way Integration)

for Jira Cloud, Jira Cloud, Jira Server 7.6.1 - 8.17.0 and more
195 installs

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A user feedback platform designed to collect in-product feedback with screenshots, annotations, and micro surveys

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Create a Jira ticket with one click

Collect visual bug reports and screen recordings for QA and UAT. The Usersnap feedback widget helps you get visual feedback and context information faster into your Jira Software.

Optimize the scrum process with visual feedback

Add direct visual feedback during your quality assurance (QA) phase and make your process even more agile. Less questions asked, more story points added. Your engineers can focus on essential issues.

Capturing feedback directly from the source

Expose the UI and content to non-technical stakeholders to gather feedback on near-final product. And you get all technical context information including any JavaScript error recorded.

More details

Usersnap is a feedback platform that helps companies to collect, manage, analyze and share feedback along the product development lifecycle (QA, UAT, Customer Feedback, measuring CX). Some of our customers are the biggest brands in the world like Facebook, Microsoft, Canva, and Instacart.

Usersnap integrates with on-premise and cloud-based Jira Software. Users take screen recordings or screenshots of their issues or feedback within your web apps or websites. They easily draw on them and add comments on these screenshots.

All visual feedback comes with meta data like screen size, URL, operating system, browser version and a recording of the JavaScript console.

Alternatively, you can use a browser extension to collect feedback in your web projects without installing Usersnap.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



Connect Usersnap with Jira Software or Jira ServiceDesk plus 30+ existing solutions on the market to power up your feedback process, such as Trello etc.