Usersnap #1 User Feedback Platform (Two-Way Integration)
Free app
OVERALL RATINGS
INSTALLS
222
SUPPORT
- Partner Supported
Key highlights of the appA user feedback platform designed to collect in-product feedback with screenshots, annotations, and micro surveys
Turn user feedback into Jira tickets
Save time rewriting tickets by forwarding user feedback from Usersnap to Jira. Rich user data automatically attached by Usersnap when the users send in screenshots and survey answers.
Track issue status with 2-way sync
Match progress statuses between Usersnap and Jira to synchronize updates. Reduce mundane communication and operational tasks. The 2-way installation powers up security measures.
Scale feedback collection and impact
Get more aspects and higher quality product feedback with Usersnap’s feedback menu, screen capture widgets, behavior-triggered surveys, upvote board, and more! Connect feedback to Jira Product Discovery's roadmap.
Supporting media
More details
Usersnap is a feedback platform that helps companies to collect, manage, analyze and share feedback along the product development lifecycle (QA, UAT, Customer Feedback, measuring CX). Some of our customers are the biggest brands in the world like Facebook, Microsoft, Canva, and Instacart.
Usersnap integrates with on-premise and cloud-based Jira Software. Users take screen recordings or screenshots of their issues or feedback within your web apps or websites. They easily draw on them and add comments on these screenshots.
All visual feedback comes with meta data like screen size, URL, operating system, browser version and a recording of the JavaScript console.
Alternatively, you can use a browser extension to collect feedback in your web projects without installing Usersnap.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Usersnap #1 User Feedback Platform (Two-Way Integration) integrates with your Atlassian product
Version information
Version 2.11.0•for Jira Cloud
Release date
Mar 26th 2024
Summary
Minor version update
Details
Payment model
Free
License type
Commercial