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Posted on Feb 5, 2015
I have been using Configuration Manager since 2013, and I've been recommending it to my clients ever since. If you manage several JIRA instances and need to promote JIRA Configurations from one environment to the other, you absolutely need this add-on. Think about it, no more manually recreating schemes, workflows, custom fields, screens, etc. The time you will save makes the ROI very easy to demonstrate: This plugin will pay for itself many times over, and thatâs only if we look at the capital costs. Think about what it means for your organization to be able to deploy a configuration with total confidence it be exactly the same on the new environment. Configuration Manager for JIRA also distinguishes itself with its awesome user interface which makes it easy to use and contains one of my favorite parts of the add-on: When you import a configuration, you can see exactly what will happen before you actually proceed with the import, allowing you to identify any problems you need to correct. This is one of the few âEnterpriseâ plugins for JIRA. I cannot recommend it enough.
Posted on Sep 4, 2018
There may be other similar tools on the market right now but Botron really brings it home! The interface is quite intuitive and everything works exactly as you would expect it to. I cannot tell you how many hours of manual configuration/rework/etc this has saved me! The Safety & Soundness of being able to deploy to Production exactly what you tested in TEST is invaluable. I've recently had the opportunity to contact support for something and they jumped on it immediately. They even followed up later just to make sure I didn't need anything else. Customer Service and Support are very important to us and we definitely get the highest possible level of both from the folks at Botron! 2018 update: I still could not be happier with this add-on and the AMAZING support team!

Posted on May 17, 2017
Excellent support! When we had really serious issue with JIRA after applying some workflow changes on production, folks from Configuration Manager analyzed logs and provided solution in less than one hour. It was really awesome. I wish to have such good Atlassian support like in case CM!

Posted on Nov 22, 2019
This add-in dramatically increases the integrity of a Jira installation by providing a reliable backup & restore capability and a very necessary Power Admin capability, along with all the other things it offers. The snapshot capability is invaluable when moving projects around due to server changes that occur from time to time. The Power Admin function is used all the time for health checks and searching for almost anything (which sames a huge amount of time). We have only had to call on Botron for support once (not a technical problem), their response was excellent. It is one of the two absolutely essential add-ins for any Jira installation.
Posted on Oct 12, 2018
We are currently in the process of migrating 4 separate instances onto our main corporate instance and as you can imagine, this is no small job. To complicate things, our tool of choice has not been cooperating, literally costing us weeks of troubleshooting to identify issues that should have been easily identified with the tool. After speaking with some counterparts, it was suggested that we use Configuration Manager. we contacted Botron Software and within 15 minutes, I was on the phone with Peter, who was actually in a conference, but made time for me. Then George had a trial license ready for me to use. Within an hour, we were able to move multiple projects, with issues, from one of our business units onto out corporate instance. Within a week, we had over 100 projects completed. Recently, we experienced one issue where a "no null" constraint error. Again, within minutes, we had a response and solution from George and we were back on track. I cannot say enough about the quality of service and performance of the tool. Keep up the great work!