Electronic Signatures

I do not like this solution because: 1. at first, it is not clear how to generate a "PIN" 2. then you have wait for an email (this can be slow) 3. if you copy & paste the PIN it won't work because the email includes a blank space (which will be copied when you highlight the PIN) 4. you can close (mark as done) a Jira issue with out signing the Jira issue - admittedly, maybe there is a way to force the Jira workflow to require a signature before marking the issue as DONE

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  Appfire

  Hi!

  Thank you for taking the time to provide honest feedback! We appreciate your insight as it highlights areas for improvement, especially user experience, and functionality.

  1. To generate a "PIN," we have a "Send Pin" link located below the "Signature Pin" input field designed to streamline the process. We're genuinely interested in hearing your thoughts on how we could make this feature more intuitive or better suit your needs. Your perspective on this would be invaluable.

  2. Regarding the email wait time, we understand that efficiency is key, and we're here to explore solutions or alternatives that could help streamline this part of the process for you.

  3. The issue with copying and pasting the PIN, including an unwanted space, is valuable feedback. We aim to correct this to prevent similar problems in the future.

  4. As for requiring a signature before marking an issue as done, our documentation outlines how to block transitions without a signature: Electronic Signatures Documentation. We hope this can be a viable solution for your workflow.

  We're committed to working with you to improve the product and would greatly value the opportunity to discuss UX changes and any other suggestions you have. Please reach out to our support team at https://apps.appf.re/support, where we can collaborate more closely to enhance your experience with Electronic Signatures.

  Your feedback is crucial for us to continue evolving and better serve your needs.

  Best regards,

  Paweł, Customer Success Team at Appfire ✍️🚀

Is it works with JIRA Custom Fields? Hi Cprime, In order for me to close an issue, it requires two signature before I can closed. I plan to add two custom fields to the issue screen as "RA Signature" and "QA Signature", and both of them have type "Text". I wonder if I use your plugin will work with my 2 custom fields.

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  Appfire

  Hi Quang Pham, Electronic Signature Fields app itself contains custom fields (Logged User Validator/ Non logged User Validator) for checking the user credentials. They enable you to verify the signature on your Issue screens. Regards, Cprime