OVERALL RATINGS
INSTALLS
876
SUPPORT
- Partner Supported
Key highlights of the appMake customer support in Jira more efficient: store and access info, link customer data with Jira tasks
Linking tickets and companies
Keep any info about Contacts and Companies right in Jira. Adding multiple contacts to 1 company,to know what kind of support requests the clients from this company had,and to solve this customer's problems quickly.
Access additional customer data
Show any helping customer's info inside ticket. Let assignee use individual workflow based on data.
Storing and fast retrieving information
Store data in built-in related directories. Set up sync with JSM project and Jira users to have all information about customer. The company will be autopopulated based on reporter.
Supporting media
More details
CRM for Jira add-on built by Teamlead, Atlassian Gold Marketplace Partner.
Key highlights:
Fully customizable directories of contacts, companies, transactions and products.
Mechanism that prevents creating doubled records.
API that allows you to integrate CRM for Jira add-on with external CRM or BI systems.
Create an issue from any comment whether it is a new deal or technical question.
Set permissions for access to specific company issues only for people from this company.
Integrate with Help Desk for Jira to manage Service Level Agreements (SLA) with your clients.
Integrate with Calendar for Jira to plan meetings and sales activities with your clients.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.15.0•for Jira Data Center 8.20.0 - 10.3.2
- Release date
- Nov 7th 2024
- Summary
- Bugfixes and Jira 9.17 and 10.0 compatibility
- Details
- Jira 9.17 compatibility was added.
- Jira 10.0 compatibility was added.
- Bugfix: Option IDs displayed instead of actual option names in CRM Select Property Field is fixed.
End of support announcement: with the release of Jira 10.3 (presumably the LTS version), we will no longer provide versions of our application that are compatible with Jira versions lower than 9.0.0.
- Payment model
- Paid via Atlassian
- License type
- Commercial