- Security improvements
- Compatibility with Jira 9
Version 80.40.10.1 • Released 2022-11-15 • Supported By catworkx GmbH • Paid via Atlassian • Commercial
Version history
80.40.10.1Jira Server 8.0.0 - 9.9.22022-11-15Security improvements and compatibility with Jira 9 70.40.10.0Jira Server 7.0.0 - 8.22.62022-04-12Improved Security Version 70.40.10.0 • Released 2022-04-12 • Supported By catworkx GmbH • Paid via Atlassian • CommercialImproved Security
70.40.9.6Jira Server 7.0.0 - 8.22.62019-06-26Support article parameter CommunicationChannel Version 70.40.9.6 • Released 2019-06-26 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Improvement: Optionally set a default value for the OTRS article parameter CommunicationChannel or CommunicationChannelID
70.40.9.5Jira Server 7.0.0 - 8.2.62019-05-29New Teamworkx branding Version 70.40.9.5 • Released 2019-05-29 • Supported By catworkx GmbH • Paid via Atlassian • CommercialNo release notes.70.40.9.4Jira Server 7.0.0 - 8.2.62018-10-24Bugfixes Version 70.40.9.4 • Released 2018-10-24 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Bugfix: OTRS articles created from Jira were always visible to the customer in OTRS 6
- Bugfix: Create OTRS ticket and OTRS comment actions did not open in a dialog after an inline edit of the issue in Jira 7.10 and later
- Bugfix: Unhandled exception in log file when creation of link to the OTRS ticket failed
70.40.9.3Jira Server 7.0.0 - 7.12.32018-06-18Full compatibility with Jira 7.10 Version 70.40.9.3 • Released 2018-06-18 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Fixed create ticket action not opening in dialog in Jira 7.10
70.40.9.2Jira Server 7.0.0 - 7.9.22017-09-12Permission check for OTRS actions Version 70.40.9.2 • Released 2017-09-12 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- New optional permission check based on roles and groups for the "Create OTRS Ticket" and "Comment" action
70.40.9.1Jira Server 7.0.0 - 7.5.42017-06-22Default Mapping from Summary to Title now deletable Version 70.40.9.1 • Released 2017-06-22 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- The default mapping from the Jira summary to the OTRS title is now deletable
- Works with Jira 7 and OTRS 4 and 5
- Download of the OTRS package: https://documentation.catworkx.com/display/OTRSJIRA/Downloads
70.40.9.0Jira Server 7.0.0 - 7.3.92017-01-17New configuration page for the addon Version 70.40.9.0 • Released 2017-01-17 • Supported By catworkx GmbH • Paid via Atlassian • CommercialMain Feature
- New configuration page within Jira replacing the old configuration file
- Old settings will be migrated on installation, but the configuration page should be checked afterwards
Additional Features
- Default values can be added for most OTRS fields
- Updated the used HttpClient library
70.40.8.5Jira Server 7.0.0 - 7.3.92016-08-01Minor Bugfix Version 70.40.8.5 • Released 2016-08-01 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Prevent NullPointerException when the date or date/time mapping contains a non-existing Jira field
- Works with Jira 7 and OTRS 4 and 5
- Download of the OTRS package: https://documentation.catworkx.com/display/OTRSJIRA/Downloads
70.40.8.4Jira Server 7.0.0 - 7.1.102016-05-25Support for the OTRS field Time Units Version 70.40.8.4 • Released 2016-05-25 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Ability to enter a default value for the field Time Units (see
https://documentation.catworkx.com/pages/viewpage.action?pageId=16318485)
- Users can enter Time Units on the OTRS comment action
- Works with Jira 7 and OTRS 4 and 5
- Updated the create issue dialog in the OTRS package
- Download of the OTRS package: https://plugins.extern.catworkx.de/display/OTRS2J/Downloads
70.40.8.3Jira Server 7.0.0 - 7.1.102015-10-15Compatibility for Jira 7 Version 70.40.8.3 • Released 2015-10-15 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Compatibility for Jira 7
- Works with OTRS 4 and 5
- Download of the OTRS package:
https://documentation.catworkx.com/display/OTRSJIRA/Downloads
63.40.9.2Jira Server 6.3 - 6.4.142017-09-12Compatiblity with Jira 6.3 and 6.4 Version 63.40.9.2 • Released 2017-09-12 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Contains all features of version 70.40.9.2
63.40.8.1Jira Server 6.0 - 6.4.142015-04-10Compatibility for OTRS 4 Version 63.40.8.1 • Released 2015-04-10 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Compatible with OTRS 4 and 5
- Both sides now use REST
- Upgrade Notes:
https://documentation.catworkx.com/display/OTRSJIRA/OTRS+4+Upgrade+Notes
- Download of the OTRS package:
https://documentation.catworkx.com/display/OTRSJIRA/Downloads
63.33.7.6Jira Server 6.0 - 6.4.142015-02-18Bugfixes and compatibility (for OTRS 3.3) Version 63.33.7.6 • Released 2015-02-18 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Fixed a bug when running Jira on Windows
- Fixed a bug when using the Update Otrs Ticket Postfunction with issues that don't have an OTRS Ticket ID
- Compatible with Jira 6.0 and above
63.33.7.1Jira Server 6.3.10 - 6.3.152014-11-28Compatibility for Jira 6.3.10 and above Version 63.33.7.1 • Released 2014-11-28 • Supported By catworkx GmbH • Paid via Atlassian • CommercialNo release notes.63.32.7.6Jira Server 6.0 - 6.4.142015-02-18Bugfixes and compatibility (for OTRS 3.2) Version 63.32.7.6 • Released 2015-02-18 • Supported By catworkx GmbH • Paid via Atlassian • Commercial- Fixed a bug when running Jira on Windows
- Fixed a bug when using the Update Otrs Ticket Postfunction with issues that don't have an OTRS Ticket ID
- Compatible with Jira 6.0 and above
63.32.7.1Jira Server 6.3.10 - 6.3.152014-11-28Compatibility for Jira 6.3.10 and above (for OTRS 3.2) Version 63.32.7.1 • Released 2014-11-28 • Supported By catworkx GmbH • Paid via Atlassian • CommercialNo release notes.60.33.7.0Jira Server 6.0 - 6.3.92014-09-05Standard Jira 6.x Add-On, supports OTRS 3.3 Version 60.33.7.0 • Released 2014-09-05 • Supported By catworkx GmbH • Paid via Atlassian • CommercialThis release is meant to be used for Jira 6.x in conclusion with OTRS 3.3
60.32.7.0Jira Server 6.0 - 6.3.92014-09-05Standard Jira 6.x Add-On, supports OTRS 3.2 Version 60.32.7.0 • Released 2014-09-05 • Supported By catworkx GmbH • Paid via Atlassian • CommercialThis release is meant to be used for Jira 6.x in conclusion with OTRS 3.2