Dataplane Reports for Jira

Great app! It's so easy to create nice reports that you always want to create new ones. Moreover, the support team is amazing. I recommend! (y)

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  Appfire

  Thank you for sharing your team's positive experience with Dataplane. We're happy to be of help.

One of the most useful plugins on the Marketplace. As an Atlassian Solution Partner we always recommend it to our clients beside some others like Scriptrunner or Tempo as a must-have add-on if you need serious reporting capabilities. Beside the great features they have extremely responsive and knowledgeable support team!

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  Appfire

  Thank you Janos! We're thrilled that you've included Dataplane on your list of must-have Jira apps.

I clicked "What other reports and metrics do you need?" at the top of the Dataplane Reports page and submitted 1 question and 1 request. A day later I got very detailed response from Arsenale Support that fully answered my question. The support representative even anticipated some other questions I would have and answered those too! As for the request, the support rep added a vote on my behalf to an already-open request ticket in their internal tracking system. Thank you for the amazing support!

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  Appfire

  Thank you for this nice feedback Kristin. We're happy to help.

As many other user mentioned, this addon may cause performance issue on big Jira instance. It has generated over 100M records on a single table in our instance and it significantly slow down normal database operation like back/restore. A few years ago, because it generated too much WAL log file for Postgres, We asked Arsenale and they provided a patch to change artstatemap table as unlogged. But I found if I rebuild the index, the table is recreated as logged again. It's disappointing to see even Arsenale are aware the issue for so long, the latest version addon is still recreating the table as logged. I think it's also missing a critical function many other enterpise level addons provide : You should be able to set up a project whitelist, and only index those whitelisted projects, this should reduce the index size to a acceptable level.

A great product to get up and running quickly. Great support, very flexible and responsive. Look forward to exploring our data more with this plugin

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  Appfire

  We're glad you've had a smooth onboarding experience with Dataplane reporting. One of our goals with Dataplane is to make generating sophisticated and useful Jira reports as simple as possible, for all types of Jira users and without the need for everyone to become a data analyst or Excel guru. If you haven't seen it yet, our Quick Start Guide is a great resource to share with team members new to the product. And as you start building your own library of custom reports and metrics, our User Guide and Solutions Guide will give you even more ideas of what Dataplane is capable of. Please let us know if we can be of help.