The most popular app for managing Jira changes; migrate project configuration and data in Jira Software and Jira Service Desk
The most popular app for managing Jira changes; migrate project configuration and data in Jira Software and Jira Service Desk
The most popular app for managing Jira changes; migrate project configuration and data in Jira Software and Jira Service Desk
Stage, approve, and push Jira changes live
Export & import Jira Service Desk objects
Detect import conflicts and load issues
Project Configurator automates the process of manually copying projects and configurations. Specify whether to export/import only specific configurations or complete projects (configuration and data).
Safely test changes to internal or customer facing Jira Service Desk projects in a staging environment by exporting and importing Jira Service Desk Projects or configurations.
Move projects and configurations with confidence knowing that your system will be able handle the import and that there aren't conflicts.
More details
Save time, cost and effort by automating project migrations for organised change management in Jira.
Top use cases:
- Test configurations updates on a staging environment before pushing them to production.
- Duplicate Jira Software or Jira Service Desk configurations for use in new instances.
- Split development teams by separating one large Jira instances into two smaller ones.
- Consolidate scattered instances of Jira and enable an accountable, single source of truth
- Enforce structure and regulation by putting the power of planning, standards and control to you
Features:
- Extensive Jira Service Desk Support
- Ability to transfer dashboards, filters and Agile boards, with rich options to control exports.
- Visibility into what configuration objects will collide or cause errors when moving projects
- Full migration of configuration objects (such as custom fields, groups, screens, statuses and roles within workflows)
- Detailed view of global objects in use by project (such as schemes and fields)
Reviews for cloud
(37)Sign in to write a review
Hi Florian,
Yes, there are access points for automation. Have a look at these pages in the plugin docs:
https://awnaba.atlassian.net/wiki/display/PCP/How+to+automate+export+and+load+of+complete+projects
If you find any difficulty, file an issue here: https://productsupport.adaptavist.com/servicedesk/customer/portal/37
Hi Ashley,
Thank you very much for warning us about this situation. The issue is already fixed.
Please note that you can also contact our support services via the issue tracker at http://awnaba.atlassian.net. This is a JIRA instance open to the public, so you can create your own account in a few clicks and submit any question or issue.
Thank you!
Import of issues or attachments may have failed due to very different reasons, including inconsistencies in source data. If you contact us by any of our support channels we will be very glad to work with you on this issue.
Reviews for server
(37)Sign in to write a review
We're very sorry to hear you're having trouble with Project Configurator and Jira Service Desk. Unfortunately in your case we needed to dig a bit deeper technically to find the root cause, which I can assure you is not the normal experience that customers have with Project Configurator and Service Desk. We will reach out directly to ensure we can find the best possible solution quickly.
Reviews for Data Center
(37)Sign in to write a reviewHi Florian,
Yes, there are access points for automation. Have a look at these pages in the plugin docs:
https://awnaba.atlassian.net/wiki/display/PCP/How+to+automate+export+and+load+of+complete+projects
If you find any difficulty, file an issue here: https://productsupport.adaptavist.com/servicedesk/customer/portal/37
Hi Ashley,
Thank you very much for warning us about this situation. The issue is already fixed.
Please note that you can also contact our support services via the issue tracker at http://awnaba.atlassian.net. This is a JIRA instance open to the public, so you can create your own account in a few clicks and submit any question or issue.
Thank you!
Import of issues or attachments may have failed due to very different reasons, including inconsistencies in source data. If you contact us by any of our support channels we will be very glad to work with you on this issue.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$140 | 50 users$250 | 100 users$400 | 250 users$600 | 500 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Do you offer academic, community, or open-source licenses?
For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.
For more details about qualifying for special licenses, see here.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Adaptavist is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 2.3.9-J7 • Jira Server 7.0.0 - 7.11.2 • Released 2018-07-13
Summary
Compatibility with Jira 7.11
Details
Changes:
- [PCDEV-810] - Compatibility with Jira 7.11
- [PCDEV-813] - Import trace now shows if a request type field is visible or hidden
New Feature:
- [PCDEV-711] - Support new version of 'Write field on linked issues or subtasks' and similar JWT post-function
Bug fix:
- [PCDEV-791] - Null pointer exception related to import of Request Type icons
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new add-ons from the left-hand side of the page.
- Locate Project Configurator for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Project Configurator for Jira. You're prompted to log into MyAtlassian. Project Configurator for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Project Configurator for Jira versions compatible with your instance, you can look through our version history page.
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