Elements Copy & Sync - clone Jira issues
- Supported
- Jira Service Management
- Jira Software
- Cloud Migration Assistance
Copy and sync issues from one Jira project to another. Clone comments, attachments and fields between issues & synchronize changes
Automate cloning & moving, with no code templates
Copy, sync & link Jira issues from an issue, search results or automatically during transitions
➱ Copy, clear, or pre-fill fields in clone issue with no-code field mappings
➱ Or let users decide with clone & move recipes
Create issues on transition
⚡ Trigger copy recipes with workflow transitions. Issues will be copied automatically with no manual actions required of users.
Unlimited executions to synchronize issue data
Synchronize changes (even across projects) one way or bidirectionally for
🗂️ fields
📎 attachments
💬 comments, including the option to copy comments to JSM as internal or public
🔄 workflow statuses
More details
Elements Copy & Sync allows you to clone, link and synchronize Jira issues, from one Jira project to another.
📅 Book call with Product Manager 📖 Read documentation 💬 Ask our support
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Features highlights:
- Clone, move & link issues in the same project or to another project
- Create issues on transition
- Insight integration: copy and sync Assets
- Display related issues on Customer Portal
- Create multiple subtasks from source issue
- Bulk copy issues from issue search results
Popular use-cases:
- Escalate issues from JSM to Jira Software, then synchronize comments from developers back to customer portal as internal comments
- Create Epics from Initiatives (Advanced Roadmaps) & set parent link
- Define subtask templates with fields inherited from parent
"Great apps. We use it to escalate tickets from service desk to 2nd line as well as for syncing data in linked issues. Their support is really swift in answering your questions and helpful." Véronique ⭐⭐⭐⭐
Elements Copy & Sync is built by Elements
Certification
CLOUD FORTIFIEDThis app offers additional security, reliability, and support through:
- Cloud security participation
Reliability checks
24hr support response time- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
Integration Details
Elements Copy & Sync - clone Jira issues integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
- Delete data from the host application
Gallery
Recipes are easy to configure and allow you to control how they can be used. Clone issues based on issues types, projects, status, custom fields, priority & more.