214
Customers have installed this app in at least 214 active instances.
214
Customers have installed this app in at least 214 active instances.
    by resolution Reichert Network Solutions GmbHTop Vendor
    resolution Reichert Network Solutions GmbH is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.4.0 - 8.10.0, Jira Data Center 7.4.0 - 8.10.0 and more versions
    Versions available for Jira Server 5.1 - 7.3.9
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Deactivate inactive users to save licenses. Automatically remove groups or disable users. Automate your bulk user management

    Deactivate inactive users to save licenses. Automatically remove groups or disable users. Automate your bulk user management

    Deactivate inactive users to save licenses. Automatically remove groups or disable users. Automate your bulk user management

    Update / Sort Users by Last Activity Date

    Manage User automated with Powerful Features

    Outstanding Technical Support

    Users can be filtered (User Filter) by last activity date. You may exclude users / accounts who are or are not members of certain groups, as well as by application access.

    Keep the user directory clean of non-active user

    Manage inactive users by manual or automatic user deactivation

    Add groups

    Bulk Update user

    Modify / bulk delete User

    Custom filtering (User Browser)

    Save unused licenses

    Deactivate user with user bulk action

    user manager

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Free configuration help throughout evaluation, select a time slot for Screen-Share Configuration Sessions here.

    Atlassian Platinum Top Vendor

    Update / Sort Users by Last Activity Date

    Manage User automated with Powerful Features

    Outstanding Technical Support

    Users can be filtered (User Filter) by last activity date. You may exclude users / accounts who are or are not members of certain groups, as well as by application access.

    Keep the user directory clean of non-active user

    Manage inactive users by manual or automatic user deactivation

    Add groups

    Bulk Update user

    Modify / bulk delete User

    Custom filtering (User Browser)

    Save unused licenses

    Deactivate user with user bulk action

    user manager

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Free configuration help throughout evaluation, select a time slot for Screen-Share Configuration Sessions here.

    Atlassian Platinum Top Vendor

    More details

    User Deactivator helps you keep your user directory clean of in active users!

    • Automatically deactivate multiple users
    • Automatically remove users from groups
    • Exclude members of specific groups from deactivation/ group removal
    • Filter users on last activity date and deactivate manually
    • Receive reports when users are deactivated

    By running User Deactivator, you ensure that your user directory reflects the actual active users.

    Also available for Confluence and Bitbucket.

    More details

    User Deactivator helps you keep your user directory clean of in active users!

    • Automatically deactivate multiple users
    • Automatically remove users from groups
    • Exclude members of specific groups from deactivation/ group removal
    • Filter users on last activity date and deactivate manually
    • Receive reports when users are deactivated

    By running User Deactivator, you ensure that your user directory reflects the actual active users.

    Also available for Confluence and Bitbucket.

    Reviews for cloud

    (6)
    Sign in to write a review
    by Hreinn Eggertsson on 2016-03-23
    Very clever. Only flaw is that if you activate someone who was inactive and does not login, then the same user gets deactivated again.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thanks for your review Hreinn. We're not sure that it's a flaw though, rather "function as designed". But we think we understand your feature request: You probably would like to set exceptions on some users to not be effected by the deactivation function. Feel free to create and elaborate on this feature request via our customer portal.

    by Morena Diallo on 2015-02-14
    Great support for inactivating users automatically based on last activity date! Simple to use and I like the email report.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (6)
    Sign in to write a review
    by Rob Tocher on 2019-06-05
    The plugin seems to work well, however would like to have the ability to change the automated schedule for non-business hours.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thanks for the great review! Really appreciated - We'll take this as a Feature Request (probably as a cron expression to schedule this). If you like to open a support case https://resolution.de/go/support - Then we can also give you a workaround that works already & keep you informed about the progress of the Feature Request.

    by SUHAS BHUJBAL on 2018-10-26
    Will it work if user has issues assigned and raised by them. Still it deactivates those user based on last login greater than 6 months.
    Was this review helpful?YesNo
    by Brook Hatch on 2018-01-12
    Enabling "Update User attributes on Login" option in LDAP user directory breaks the utility of this product in Jira 7.2.7. Leaving it unchecked allows the plugin to work but it also allows users to change their own email address and full name. If your LDAP information about users is canonical, it would no longer propagate to Jira after the user's first login.
    Was this review helpful?YesNo
    by Hreinn Eggertsson on 2016-03-23
    Very clever. Only flaw is that if you activate someone who was inactive and does not login, then the same user gets deactivated again.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thanks for your review Hreinn. We're not sure that it's a flaw though, rather "function as designed". But we think we understand your feature request: You probably would like to set exceptions on some users to not be effected by the deactivation function. Feel free to create and elaborate on this feature request via our customer portal.

    by Morena Diallo on 2015-02-14
    Great support for inactivating users automatically based on last activity date! Simple to use and I like the email report.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (6)
    Sign in to write a review
    by Hreinn Eggertsson on 2016-03-23
    Very clever. Only flaw is that if you activate someone who was inactive and does not login, then the same user gets deactivated again.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thanks for your review Hreinn. We're not sure that it's a flaw though, rather "function as designed". But we think we understand your feature request: You probably would like to set exceptions on some users to not be effected by the deactivation function. Feel free to create and elaborate on this feature request via our customer portal.

    by Morena Diallo on 2015-02-14
    Great support for inactivating users automatically based on last activity date! Simple to use and I like the email report.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$1050 users$95100 users$300250 users$500500 & upAdditional pricing details
    50 users$600/year100 users$1,200/year250 users$1,500/year500 users$2,000/year750 users$2,500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    resolution Reichert Network Solutions GmbH is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    resolution Reichert Network Solutions GmbH is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 4.0.11 Jira Server 7.4.0 - 8.10.0 Released 2020-06-24

    Summary

    Bug Fix Release

    Details

    • Fixed a bug not showing the last login correctly when users did only login before the app was installed
    • Changed "Login Count" value of 0 to n/a in user browser, in case that user attribute is not available

    Versions

    Version 4.0.11 Jira Data Center 7.4.0 - 8.10.0 Released 2020-06-24

    Summary

    Bug Fix Release

    Details

    • Fixed a bug not showing the last login correctly when users did only login before the app was installed
    • Changed "Login Count" value of 0 to n/a in user browser in case the user attribute is not available

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Deactivator Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Deactivator Jira. You're prompted to log into MyAtlassian. User Deactivator Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Deactivator Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Deactivator Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Deactivator Jira. You're prompted to log into MyAtlassian. User Deactivator Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Deactivator Jira versions compatible with your instance, you can look through our version history page.

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