
Jira Data Center 7.1.0 - 7.5.4
Autocomplete an issue's fields from a selected template. Create heavy iterative issues in less than 10 seconds!
Copy auto-filled sub-tasks to your issues. In Jira Software, create Epics with all the Stories attached. You can do it all from a single template!
Customize templates with both static and dynamic variables. Enjoy the app's flexibility!
Autofill Jira issues using flexible templates. Fill out an entire form with a number of fields in just a blink of an eye, thanks to versatile variables.
Create a structure of linked epics, stories and sub-tasks to help your team create Jira issues faster and error-free. Quickly implement changes in the entire project to make sure that everyone is on the same page.
Benefit from the advanced Jira administration tools, like JQL, API, configurable permissions and availability settings. Define variables that should be available globally from a dedicated Variables Library.
Autofill Jira issues using flexible templates. Fill out an entire form with a number of fields in just a blink of an eye, thanks to versatile variables.
Create a structure of linked epics, stories and sub-tasks to help your team create Jira issues faster and error-free. Quickly implement changes in the entire project to make sure that everyone is on the same page.
Benefit from the advanced Jira administration tools, like JQL, API, configurable permissions and availability settings. Define variables that should be available globally from a dedicated Variables Library.
More details
#1 app for templating Jira issues. Also available for Server and Data Center. 100% ITIL friendly.
The key features include:
- Autocomplete values from the selected template to a newly created issue. Also works for Epics in Jira Software
- Variables replace all occurrences of placeholders by providing the value only once
- Copy subtasks from a template, including Stories and Tasks attached to an Epic
- Apply template to the current issue to copy fields' values from a template
Learn from our blog:
- Why People Use And Love Issue Templates for Jira
- How to use variables in templates on Cloud
- How we automated a workflow with Jira sub-task templates
- How to Create an Epic Issue Template in Jira Cloud
Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.
Follow us on Twitter and Facebook to track the latest news from our company and Atlassian ecosystem.
More details
Get all repetitive tasks, even whole Epic structures, generated in just a few clicks. Provide your team with a reliable tool to make every issue precise and error-free. Make Jira easier to use across the whole company.
Here’s what you can do with Issue Templates for Jira:
- Autofill field values while creating an issue
- Create Structure of issues from a single template
- Generate whole epics with sub-tasks to optimize repetitive work
- Define your own user variables to create customized forms (works on Customer Portal)
- Apply system variables to auto-populate issues with predefined values
- Choose a default template for certain issue types
- Add comments automatically upon a status change
- Manage templates easily with Template Navigator
- Decide what fields to copy and when
- Define the context and availability settings
- Keep it all under control in your Template Repository
Check out our blog for more insights or book a demo session with us via Calendly.
More details
Get all repetitive tasks, even whole Epic structures, generated in just a few clicks. Provide your team with a reliable tool to make every issue precise and error-free. Make Jira easier to use across the whole company.
Here’s what you can do with Issue Templates for Jira:
- Autofill field values while creating an issue
- Create Structure of issues from a single template
- Generate whole epics with sub-tasks to optimize repetitive work
- Define your own user variables to create customized forms (works on Customer Portal)
- Apply system variables to auto-populate issues with predefined values
- Choose a default template for certain issue types
- Add comments automatically upon a status change
- Manage templates easily with Template Navigator
- Decide what fields to copy and when
- Define the context and availability settings
- Keep it all under control in your Template Repository
Check out our blog for more insights or book a demo session with us via Calendly.
Reviews for cloud
(66)Sign in to write a review
Hi Hans,
Thank you for your feedback and for joining the remote session with us - we really appreciate the time you were spending to get to know how the app works. Of course, we have to admit that the documentation of the Issue Templates Server/Data Center app is not written in the way we would like to guide our customers. Therefore, we decided to redesign it along with the 8.0. version. Also, we’re happy to announce that the problem you struggled with has been fixed and the app should work as intended.Additionally, it's great to hear that you esteem the way our support team works. We will be always happy to assist so don't hesitate to contact us if any questions or concerns arise in the future.
Best regards, Deviniti Support Team


Hi Dennis,
Thank you for sharing your feedback. Unfortunately Issue Templates app does not fully work in Next-Gen projects yet and we have included this information in the documentation (see latest FAQ), as well as described all concerns in this article. There's no REST API available for this type of the project that is why we're unable to make the app fully compatible.
Right now, you can use Issue Templates to fill basic fields ("Create from template" button is visible on the project side bar) and copy sub-tasks. I regret to inform you that Templates for epics are the only thing whch is not currently supported. The reason is that the mechanism responsible for linking Epics and Stories has changed in Next-Gen. In the future, we'll do our best to support it as well. Other features like Static and Dynamic Variables continue to work as expected.
If it comes to Templates Repository project, we encourage you to use a classic type of project. Storing templates in Software project would be easier as it has already configured Epics and Sub-tasks.
I hope all above is useful to you and that you decide to give our app another try despite the above limitation. Do not hesitate to contact our support in case of any questions. We'll do our best to help!
Best regards, Deviniti Support Team

Hi Wessel,
Thank you for your amazing rating! It's great to hear that our app meets your requirements. We would like to inform that the interface of Issue Templates app will be re-designed in the future and we hope it will fulfill your expectations.
Best regards, Deviniti Support Team

Hi,
Thank you for your feedback. We're sorry to hear that your experience with templates is not so well. We really care to help you get the most out of our apps that is why we'll do our best to explain everything.
The reason why the project selected in configuration doesn't appear in "Create from template" dialog is that this project meant to store only templates. In the dialog you'll see all other projects existing in your Jira, but not the repository, because app does not allows to create issues from templates in the repository. The button can be used for using your templates and copying fields values. I encourage you to see this article in documentation for more details about the repository project configuration. We're sure it will shed some light and help you with understanding the app.
We're also ready to schedule a screen share session during which we'll demonstrate all features and answer all of your questions. Feel free to sign up for a meeting via our Calendly You can always contact our support in case of any questions. We're here to help!
Best regards, Deviniti Team

Reviews for server
(66)Sign in to write a review

Thank you for your great feedback, Adam!
We're so happy to hear that the automated creation of sub-tasks with the use of templates proved to be beneficial in your projects, thanks! We're always ready to be of help in case of any questions related to features delivered by our apps. Feel free to contact us anytime!
Best regards, Deviniti Support Team


Hi Katarina,
Thank you for your fantastic feedback! We're thrilled to hear that you are satisfied with our work and that templates proved to be useful in your projects - it's a great motivation!
Best regards, Deviniti Support Team


Hi Pattabiraman,
Thank you for your excellent rating! It's great to hear that you enjoy using Issue Templates and that you're satisfied with our work.
We really appreciate your feedback!
Best regards, Deviniti Support Team


Hi Andrew!
Thank you for sharing your valuable feedback and for your agreeing to join the session with our team. We hope we have managed to explain the difference between Set of Fields and after analyzed your suggestions, we renamed them more user-friendly and intuitive. As our customer's satisfaction is the most valuable feedback for us, the app will be totally redesigned and our design team is currently working on it. All the concerns and ideas you shared with us will be taken under consideration during the mockups preparation.
Also, we’re happy to announce that the feature that contains Dynamic Variables on the Customer Portal is almost ready and will be included in the upcoming 7.13 version of the app - we’re looking forward to feedback from you once released!
Kind Regards, Deviniti Support Team
Reviews for Data Center
(66)Sign in to write a review

Hi Ahmed, I assume that you use Cloud version. I agree that it would be great to have subtasks linking one another and we are adding it to our roadmap. I will update you as soon as it's ready.
Regards, Milena


Thanks for your review! It's our pleasure to work with you, Lev :)
Regards, Milena


Thanks! We're glad to hear that you like this product.
Best regards, Milena

Cloud Pricing
Server Pricing
Data Center Pricing
10 users$10 | 25 users$200 | 50 users$400 | 100 users$800 | 250 users$1,000 | 500 & upAdditional pricing details |
50 users$100/year | 100 users$500/year | 250 users$1,000/year | 500 users$2,000/year | 750 users$2,300/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Deviniti provides support for this app.
Deviniti provides support for this app.
Deviniti provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-02-18
Summary
Minor version update
Details
Minor version updateVersions
Version 8.0.2 • Jira Server 7.6.0 - 8.14.1 • Released 2020-10-26
Summary
Bugfix release
Details
Improvement
- Possibility to define which user groups see Issue Templates menu in the top navigation
Fixes
- JEditor renderer does not work for autocomplete.
- Set assignee on sub-task feature when turned on is also working in all projects.
- The criteria defined in JQL for a subtask, even if they are met, do not allow its creation. Sub-task creates correctly when JQL is empty.
- If the template has a component selected and the field is added to Set of fields, it does not display the value in the list on the issue.
- Template does not load correctly when time tracking hours are not a whole number. Variables do not show.
- Unable to remove a default template which was created in the old version of Issue Templates app
Versions
Version 8.0.2 • Jira Data Center 7.6.0 - 8.14.1 • Released 2020-10-26
Summary
Bugfix release
Details
Improvement
- Possibility to define which user groups see Issue Templates menu in the top navigation
Fixes
- JEditor renderer does not work for autocomplete.
- Set assignee on sub-task feature when turned on is also working in all projects.
- The criteria defined in JQL for a subtask, even if they are met, do not allow its creation. Sub-task creates correctly when JQL is empty.
- If the template has a component selected and the field is added to Set of fields, it does not display the value in the list on the issue.
- Template does not load correctly when time tracking hours are not a whole number. Variables do not show.
- Unable to remove a default template which was created in the old version of Issue Templates app
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue Templates for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for Jira. You're prompted to log into MyAtlassian. Issue Templates for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue Templates for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Issue Templates for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue Templates for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for Jira. You're prompted to log into MyAtlassian. Issue Templates for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue Templates for Jira versions compatible with your instance, you can look through our version history page.