1,237
Customers have installed this app in at least 1,237 active instances.
1,237
Customers have installed this app in at least 1,237 active instances.
    by Marketplace ExpertTop Vendor
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    for Jira Server 7.0.0 - 8.4.1, Jira Data Center 7.0.0 - 8.4.1 and more versions
    Versions available for Jira Server 5.2 - 6.4.14
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Marketplace Expert supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Marketplace Expert supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Add missing critical features to all the Atlassian's hierarchy types: progress sum-up, context, collaboration, flexibility, etc

    Add missing critical features to all the Atlassian's hierarchy types: progress sum-up, context, collaboration, flexibility, etc

    Add missing critical features to all the Atlassian's hierarchy types: progress sum-up, context, collaboration, flexibility, etc

    DYNAMIC progress roll up

    Because issues can be part of complex structures

    Matrix View: traceability for issues in JQLs

    Explore Core and Agile hierarchies merged from a lot of different perspectives in a totally flexible way that users love.

    Sum up:

    * work logs

    * resolved issues

    * story points

    * numeric custom fields

    and much more!

    Agile produces neat hierarchies but linked issues can create messy structures.

    Network graphs will rearrange links to bring full context at a glance.

    Switch between them with one click.

    First, understand, then work.

    View on a Matrix how issues of two JQL queries are linked. Filter, create and export.

    View how two Epics are interlaced by linked issues, how Epics are related to test cases and much more!

    DYNAMIC progress roll up

    Because issues can be part of complex structures

    Matrix View: traceability for issues in JQLs

    Explore Core and Agile hierarchies merged from a lot of different perspectives in a totally flexible way that users love.

    Sum up:

    * work logs

    * resolved issues

    * story points

    * numeric custom fields

    and much more!

    Agile produces neat hierarchies but linked issues can create messy structures.

    Network graphs will rearrange links to bring full context at a glance.

    Switch between them with one click.

    First, understand, then work.

    View on a Matrix how issues of two JQL queries are linked. Filter, create and export.

    View how two Epics are interlaced by linked issues, how Epics are related to test cases and much more!

    More details

    Cloud version here

    ==============

    It is a collaborative tool that helps organizations to embrace the Atlassian's vision for Agile instead of replacing it with a Vendor's custom solution.

    Use Atlassian's tools for planning... and this to improve tracking by spreading hierarchies outside the Atlassian's Agile tools everywhere in Jira for massive collaboration and unified full context.

    All the Atlassian's hierarchies (Core, Epic, Portfolio) are standardized and combined for full impact & traceability while the users can put the focus on their relevant parts only.

    Hierarchies are rearranged from the root issue perspective with dynamic progress roll-up, a WYSIWYG (What You See Is What You Get) approach and amazing flexibility.

    Managers can anticipate and evaluate riks, delays and the unexpected and everybody is effortlessly involved in Agile and gets a unified vision of planning, progress and business.

    More details

    Cloud version here

    ==============

    It is a collaborative tool that helps organizations to embrace the Atlassian's vision for Agile instead of replacing it with a Vendor's custom solution.

    Use Atlassian's tools for planning... and this to improve tracking by spreading hierarchies outside the Atlassian's Agile tools everywhere in Jira for massive collaboration and unified full context.

    All the Atlassian's hierarchies (Core, Epic, Portfolio) are standardized and combined for full impact & traceability while the users can put the focus on their relevant parts only.

    Hierarchies are rearranged from the root issue perspective with dynamic progress roll-up, a WYSIWYG (What You See Is What You Get) approach and amazing flexibility.

    Managers can anticipate and evaluate riks, delays and the unexpected and everybody is effortlessly involved in Agile and gets a unified vision of planning, progress and business.

    Reviews for cloud

    (21)
    Sign in to write a review
    by Ingu Kang on 2017-08-24
    I'm not sure if anyone experiences the same problem but exporting hierarchical data to Excel via *issue in linkshierarchy("issue key","depth")* yields a different data set than exporting the (supposedly) same from the ticket view itself (export to JQL -> Export to Excel). Also exporting to excel directly from the add-on window in the ticket view literally never works yielding an error 404. I'm using the most up-to-date version. I've reported this issue last week and haven't received any feedback?
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    It might be caused because by a lot of reasons: the hierarchy has different depth levels or any some filter has been applied on it when it is displayed from the issue view (and exported to Excel) and not when it is displayed from the Issue Navigator (via built-in JQL)

    by Natalia on 2017-07-18
    Is there same add-on to links hierarchy for confluence + JIRA? we have documentation in the confluence which contents the links (because of dependencies) to another docs in confluence and at the end all of them have a links to JIRA (Tasks, Bugs, etc) I would like to have whole hierarchy visible as a tree of links. What add-on should I use? Thank you.
    0 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Ryan Gamo on 2016-10-26
    This is a nice add-on! We are using Portfolio and just updated to 2.1.2 version where the "Parent Link" field is now available in the JQL and screens. Is there a plan to include this link type in the future if its not already?
    Was this review helpful?YesNo
    Marketplace Expert

    Portfolio is supported since the 4.3.0 version

    by Bian Wu on 2016-10-05
    Hi, one of our customers ask for a function: "embeded a Traceability Matrix Report in confluence". It graps dynamic data from Jira to show a chart in Confluence. That is cool! Is it possible? Thanks.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    Yes. The 4.2.0 version supports a gadget to add the Matrix to Jira Dashboards and Confluence pages

    by Dennis Verdaasdonk on 2016-06-22
    The plugin is really good but has a bug with latets jira 7..8 hope they fix it fast
    Was this review helpful?YesNo
    Marketplace Expert

    Fixed!

    Reviews for server

    (21)
    Sign in to write a review
    by Andy Ukasick on 2019-08-15
    I've been using this add-on ever since it first emerged. It has evolved and emerged as an absolutely fantastic must have add-on for virtually any kind of Jira use. Most people are too dazzled by the lovely graphic to explore more deeply and find all the other really fantastic stuff that has been built in such as the excel export reports with rolled up progress reports and the added JQL functions. And the Support has been great as well. When I encountered a rather critical bug in an update that affected users with Oracle db's, they had it fixed and a new patched version uploaded within about an hour of my submitting the report. I've used this with Jira server instances that I administer which range in size from a couple thousand users to more than 20,000 users. Great add-on; highly recommended.
    Was this review helpful?YesNo
    by Sebastian Tschörner on 2018-08-06
    We use Links Hierarchy for huge Data Center instances and it works great. Lots of our customers were happily suprised when there was suddenly a way to visualize the link hieararchies.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Marco Lamonaca on 2018-08-06
    Very good tool when used for basic or simple structures. Sadly GUI and JQL queries have some minor to relevant flaws or "unexpected" design which doesn't allow usage for (very) complex structures. However, in case you want to visualize and follow up a few things, this plug-in is really good. Just do not expect this tool to help you "control" multi-project setups on a "spot on / flawless" level.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    Performance of JQLs has been imprived in the 5.1.0 version

    by Ingu Kang on 2017-08-24
    I'm not sure if anyone experiences the same problem but exporting hierarchical data to Excel via *issue in linkshierarchy("issue key","depth")* yields a different data set than exporting the (supposedly) same from the ticket view itself (export to JQL -> Export to Excel). Also exporting to excel directly from the add-on window in the ticket view literally never works yielding an error 404. I'm using the most up-to-date version. I've reported this issue last week and haven't received any feedback?
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    It might be caused because by a lot of reasons: the hierarchy has different depth levels or any some filter has been applied on it when it is displayed from the issue view (and exported to Excel) and not when it is displayed from the Issue Navigator (via built-in JQL)

    by Natalia on 2017-07-18
    Is there same add-on to links hierarchy for confluence + JIRA? we have documentation in the confluence which contents the links (because of dependencies) to another docs in confluence and at the end all of them have a links to JIRA (Tasks, Bugs, etc) I would like to have whole hierarchy visible as a tree of links. What add-on should I use? Thank you.
    0 out of 2 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (21)
    Sign in to write a review
    by Ingu Kang on 2017-08-24
    I'm not sure if anyone experiences the same problem but exporting hierarchical data to Excel via *issue in linkshierarchy("issue key","depth")* yields a different data set than exporting the (supposedly) same from the ticket view itself (export to JQL -> Export to Excel). Also exporting to excel directly from the add-on window in the ticket view literally never works yielding an error 404. I'm using the most up-to-date version. I've reported this issue last week and haven't received any feedback?
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    It might be caused because by a lot of reasons: the hierarchy has different depth levels or any some filter has been applied on it when it is displayed from the issue view (and exported to Excel) and not when it is displayed from the Issue Navigator (via built-in JQL)

    by Natalia on 2017-07-18
    Is there same add-on to links hierarchy for confluence + JIRA? we have documentation in the confluence which contents the links (because of dependencies) to another docs in confluence and at the end all of them have a links to JIRA (Tasks, Bugs, etc) I would like to have whole hierarchy visible as a tree of links. What add-on should I use? Thank you.
    0 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Ryan Gamo on 2016-10-26
    This is a nice add-on! We are using Portfolio and just updated to 2.1.2 version where the "Parent Link" field is now available in the JQL and screens. Is there a plan to include this link type in the future if its not already?
    Was this review helpful?YesNo
    Marketplace Expert

    Portfolio is supported since the 4.3.0 version

    by Bian Wu on 2016-10-05
    Hi, one of our customers ask for a function: "embeded a Traceability Matrix Report in confluence". It graps dynamic data from Jira to show a chart in Confluence. That is cool! Is it possible? Thanks.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Marketplace Expert

    Yes. The 4.2.0 version supports a gadget to add the Matrix to Jira Dashboards and Confluence pages

    by Dennis Verdaasdonk on 2016-06-22
    The plugin is really good but has a bug with latets jira 7..8 hope they fix it fast
    Was this review helpful?YesNo
    Marketplace Expert

    Fixed!

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$10050 users$250100 users$500250 users$1,000500 & upAdditional pricing details
    50 users$300/year100 users$600/year250 users$1,500/year500 users$2,800/year750 users$3,400/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Marketplace Expert is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Marketplace Expert is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 5.3.2 Jira Server 7.0.0 - 8.4.1 Released 2019-08-30

    Summary

    Fix: Incompatibility with Structure and other third -party apps

    Details

    Links Hierarchy displays no data because of some third-party apps (like Structure) load an incompatible version of a shared javascript library.

    Versions

    Version 5.3.2 Jira Data Center 7.0.0 - 8.4.1 Released 2019-08-30

    Summary

    Fix: Incompatibility with Structure and other third -party apps

    Details

    Links Hierarchy displays no data because of some third-party apps (like Structure) load an incompatible version of a shared javascript library.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Links Hierarchy - Core, Epic & Portfolio via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Links Hierarchy - Core, Epic & Portfolio. You're prompted to log into MyAtlassian. Links Hierarchy - Core, Epic & Portfolio begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Links Hierarchy - Core, Epic & Portfolio versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Links Hierarchy - Core, Epic & Portfolio via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Links Hierarchy - Core, Epic & Portfolio. You're prompted to log into MyAtlassian. Links Hierarchy - Core, Epic & Portfolio begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Links Hierarchy - Core, Epic & Portfolio versions compatible with your instance, you can look through our version history page.

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