Add-In for Microsoft Outlook (2007-2019) to create issues and comment on issues directly from your e-mails
Add-In for Microsoft Outlook (2007-2019) to create issues and comment on issues directly from your e-mails
Add-In for Microsoft Outlook (2007-2019) to create issues and comment on issues directly from your e-mails
Create new Jira issues
Comment on existing Jira issues
Simple configuration
To create an issue a dialog will show up and enable you to select the project an the issue type. Edit the summary, description and add attachments to create an issue. Use the embedded web browser to add mandatory fields.
To comment on existing issue a dialog will show up and enable you to search for issues by text pattern or key. Furthermore you can edit the summary and description and add attachments.
To create Jira issues using Outlook Integration, you need to enter just the Jira URL and your login credentials. In the advanced configuration, you can define defaults to increase efficiency.
Create new Jira issues
Comment on existing Jira issues
Simple configuration
To create an issue a dialog will show up and enable you to select the project an the issue type. Edit the summary, description and add attachments to create an issue. Use the embedded web browser to add mandatory fields.
To comment on existing issue a dialog will show up and enable you to search for issues by text pattern or key. Furthermore you can edit the summary and description and add attachments.
To create Jira issues using Outlook Integration, you need to enter just the Jira URL and your login credentials. In the advanced configuration, you can define defaults to increase efficiency.
More details
Documentation and download:
Outlook Connector for Jira is an Add-In for Microsoft Outlook (2007-2019) which enables you to create issues and comment on issues directly from your e-mails.
Key features:
- Common features (Create and Comment)
- Add attachments, inline images
- Add e-mail as attachment
- Pre-selecting projects based on e-mail address
- Adding mail header information
- Copy meta data to custom fields
- Creating Issues
- Embedded browser to handle all kind of custom fields
- Commenting on issues
- Search for issues by key, status, name, etc.
- Pre-select issues by issue key identification in email's subject
- Add comment to multiple issues at once
- Enterprise Mail Handler for Jira integration
- Forward mails to JEMH (Jira Server only)
The Add-In can be used for both 32bit and 64bit Outlook running on Windows Vista up to Windows 10. Furthermore a mass deployment server installer is available to manage company-wide deployments.
More details
Documentation and download:
Outlook Connector for Jira is an Add-In for Microsoft Outlook (2007-2019) which enables you to create issues and comment on issues directly from your e-mails.
Key features:
- Common features (Create and Comment)
- Add attachments, inline images
- Add e-mail as attachment
- Pre-selecting projects based on e-mail address
- Adding mail header information
- Copy meta data to custom fields
- Creating Issues
- Embedded browser to handle all kind of custom fields
- Commenting on issues
- Search for issues by key, status, name, etc.
- Pre-select issues by issue key identification in email's subject
- Add comment to multiple issues at once
- Enterprise Mail Handler for Jira integration
- Forward mails to JEMH (Jira Server only)
The Add-In can be used for both 32bit and 64bit Outlook running on Windows Vista up to Windows 10. Furthermore a mass deployment server installer is available to manage company-wide deployments.
More details
Documentation and download:
Outlook Connector for Jira is an Add-In for Microsoft Outlook (2007-2019) which enables you to create issues and comment on issues directly from your e-mails.
Key features:
- Common features (Create and Comment)
- Add attachments, inline images
- Add e-mail as attachment
- Pre-selecting projects based on e-mail address
- Adding mail header information
- Copy meta data to custom fields
- Creating Issues
- Embedded browser to handle all kind of custom fields
- Commenting on issues
- Search for issues by key, status, name, etc.
- Pre-select issues by issue key identification in email's subject
- Add comment to multiple issues at once
- Enterprise Mail Handler for Jira integration
- Forward mails to JEMH (Jira Server only)
The Add-In can be used for both 32bit and 64bit Outlook running on Windows Vista up to Windows 10. Furthermore a mass deployment server installer is available to manage company-wide deployments.
Reviews for cloud
(24)Sign in to write a review
Unfortunately, you came across a fairly rare error. However, we already fixed it so it can no longer occur. We apologize for the inconvenience.
Hello Vinay,
unfortunately, the support of iOS is not supported yet. We are working on it already.
Hello Oli,
we currently do not support this feature. Feel free to file a feature request at
https://servicedesk.catworkx.de/servicedesk/customer/portal/4
to elaborate on detailed requirements.
Reviews for server
(24)Sign in to write a review
Hello Vinay,
unfortunately, the support of iOS is not supported yet. We are working on it already.
Reviews for Data Center
(24)Sign in to write a reviewHello Vinay,
unfortunately, the support of iOS is not supported yet. We are working on it already.
Hello Oli,
we currently do not support this feature. Feel free to file a feature request at
https://servicedesk.catworkx.de/servicedesk/customer/portal/4
to elaborate on detailed requirements.
You need to enable the JEMH integration within the "Advanced Configuration", as depicted here: https://marketplace-cdn.atlassian.com/files/images/ad1e9dd6-8e2d-40d6-b1d0-fbf2343f521f.png
After that there will be buttons for JEMH in the ribbon and context menu.
Make sure you enabled the Remote API of the related JEMH profile. There is a checkbox in the configuration of each profile in JEMH. If you do not enable it, the profile will not be visible in Outlook.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$500 | 50 users$750 | 100 users$1,000 | 250 users$1,500 | 500 & upAdditional pricing details |
| 50 users$750/year | 100 users$1,000/year | 250 users$1,500/year | 500 users$2,000/year | 750 users$2,250/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
gesesoft provides support for this app.
gesesoft provides support for this app.
gesesoft provides support for this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Versions
Jira Cloud • Released 2021-02-09
Summary
Minor version update
Details
Minor version updateVersions
Version 4.0.0 • Jira Server 5.0 - 8.15.0 • Released 2021-01-22
Summary
Rebranding, features and bug fixes
Details
- Rebranding to “Outlook Connector for Jira” after transfer from catworkx to gesesoft
- Added buttons and context menus to Compose and Reply (AMSOTOJ-368)
- Added option (not) to link attachments in the description (AMSOTOJ-369)
- Create issue: Added option not to set subject as summary (AMSOTOJ-370)
- Add comment: Project key will be entered to “Search by issue key”, when project is selected (AMSOTOJ-136)
- Add comment: Added auto completion for “Search by issue key”
- Bugfix: Auto completion of projects for many results now works properly (AMSOTOJ-375)
- Bugfix: Handling exception for pre-configured settings file (AMSOTOJ-360)
- Bugfix: Fixed misaligned buttons for the german localisation on the Add Comment dialog
Versions
Version 4.0.0 • Jira Data Center 6.3 - 8.15.0 • Released 2021-01-22
Summary
Rebranding, features and bug fixes
Details
- Rebranding to “Outlook Connector for Jira” after transfer from catworkx to gesesoft
- Added buttons and context menus to Compose and Reply (AMSOTOJ-368)
- Added option (not) to link attachments in the description (AMSOTOJ-369)
- Create issue: Added option not to set subject as summary (AMSOTOJ-370)
- Add comment: Project key will be entered to “Search by issue key”, when project is selected (AMSOTOJ-136)
- Add comment: Added auto completion for “Search by issue key”
- Bugfix: Auto completion of projects for many results now works properly (AMSOTOJ-375)
- Bugfix: Handling exception for pre-configured settings file (AMSOTOJ-360)
- Bugfix: Fixed misaligned buttons for the german localisation on the Add Comment dialog
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Outlook Connector for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Outlook Connector for Jira. You're prompted to log into MyAtlassian. Outlook Connector for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Outlook Connector for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Outlook Connector for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Outlook Connector for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Outlook Connector for Jira. You're prompted to log into MyAtlassian. Outlook Connector for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Outlook Connector for Jira versions compatible with your instance, you can look through our version history page.
Similar apps
