OVERALL RATINGS
INSTALLS
1,336
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Reviews for cloud
Based on 44 out of 128 reviews across hosting types
Review guidelines
Showing 44 reviews
Posted on Sep 2, 2026
We use this applications quite heavily for data management and reporting purposes and whenever we have had issues the support team is absolutely fantastic. They respond quickly to your support requests and keep us informed on the progress of fixes or guiding us with workarounds. I never worry when I need to open support requests (which are few) because I know it will be taken care of with efficiency and care. Thank you!
Vendor logo
Deiser
Hi Jessica,
Thank you so much for taking the time to share this review, and for your patience throughout the case you reported.
We're delighted to hear that our support team's responsiveness and communication have given you peace of mind when reaching out to us. Keeping our customers informed at every step is something we truly care about.
Thank you again for trusting Projectrak, and please don't hesitate to reach out whenever you need us.
The Deiser (Devoteam) Team.
Posted on Jul 6, 2026
Great app with excellent customer support. The team responded quickly, resolved our issue efficiently, and provided clear guidance throughout the process. Highly recommended for Jira project portfolio management.
Vendor logo
Deiser
Hi Mohammed,
Thank you so much for your kind words and for taking the time to share this review.
We’re really glad to hear that Projectrak Cloud is helping with your Jira project portfolio management needs, and that our support team was able to respond quickly, resolve the issue efficiently, and provide clear guidance throughout the process.
Your feedback means a lot to us and motivates the whole team to keep delivering the best possible product and support experience.
Thanks again for your recommendation!
The Deiser (Devoteam) Team.
Posted on Jun 12, 2025
Where Project Track excels is their timely responses. This is super fast. They are always there when we need them. Love the support and the plugin
Vendor logo
Deiser
Hi Sudhanva!
Thank you very much for such an amazing review!
The entire Deiser team is grateful about these kind words becuase this is a perfect example of team work!
Thanks again and please, do no hesitate to keep counting on us for any concern about Projectrak, we will be happy to help!
The Deiser Team.
Posted on Feb 27, 2025
Thank you to the Project Track support team for their excellent work! Their quick response and professionalism have been key in resolving our questions and optimizing our workflow. Great team and outstanding service! ð
Vendor logo
Deiser
Thank you so much for your wonderful review!
We strive to provide quick and professional support for all our customers, and I'm delighted that was your experience.
Don't hesitate to reach out if you need any assistance in the future - we're always here to help!
Thank you for choosing us.
The Deiser Team
Posted on Jul 16, 2024
We decide to add this tool to our Jira Software Suite to provide a PMO and portfolio project approach. Great succes in use of its functionnalities. We implement a dedicated "Weather report" (all fields customizables + Jira standard fields) for all project. We provide custom list and view for our Project managers, head of management and Business leaders. Central tool for my PMO team in Project report delivery. Specific widget allowed in Jira dashboard to focus on Projectdata. A hight Quality/Cost benefits. We also are using the API attached to this tool in order to provide all Project Data in our In house Reporting Tool.
Vendor logo
Deiser
Hi Thierry,
Thank you so much for this amazing review. If you ever have suggestions or need assistance, please feel free to reach out. Your trust in Projectrak means everything to us!
Thank you for choosing us.
The Deiser Team