
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
JEditor is the most powerful rich text editor for Jira. Insert screenshots, complex tables, tabs. Add code blocks and math. Use built-in templates and styles or create your own.
With JEditor you can paste virtually anything from anywhere. Copy and paste from emails, documents, spreadsheets, intranet portals. All without losing data formatting.
Create a set of HTML templates for every project and issue type. Configure JEditor to prepopulate system and/or custom fields on the Create Issue screen.
JEditor is the most powerful rich text editor for Jira. Insert screenshots, complex tables, tabs. Add code blocks and math. Use built-in templates and styles or create your own.
With JEditor you can paste virtually anything from anywhere. Copy and paste from emails, documents, spreadsheets, intranet portals. All without losing data formatting.
Create a set of HTML templates for every project and issue type. Configure JEditor to prepopulate system and/or custom fields on the Create Issue screen.
More details
JEditor renders a powerful, yet easy to use, rich text editor to simplify your daily issue editing routine.
Paste formatted data - with JEditor you can paste from Word, Excel, Outlook without losing any formatting (browsers limitations apply)
Service Desk compatible - JEditor for SD can be activated for any field on a customer portal providing visitors with an intuitive way to edit.
Jira software compatible - JEditor works on Scrum/Kanban as on any other Jira page.
JEditor is supported by Better PDF exporter for Jira
JEditor is supported by DoubleCheck for Jira and JSD
JEditor is supported by Email This Issue
Other awesome features:
- Paste and resize images (Ctrl+V)
- Paste tables from Excel (Ctrl+V)
- Mention users (@username or Ctrl+M)
- Insert checkboxes (or other form elements)
- Works on Scrum/Kanban boards
- Upload files (Ctrl+L)
- Easily apply styles/formatting
- Spell checker
- Source/HTML mode
- Search and replace
- Autosave
More details
JEditor renders a powerful, yet easy to use, rich text editor to simplify your daily issue editing routine.
Paste formatted data - with JEditor you can paste from Word, Excel, Outlook without losing any formatting (browsers limitations apply)
Service Desk compatible - JEditor for SD can be activated for any field on a customer portal providing visitors with an intuitive way to edit.
Jira software compatible - JEditor works on Scrum/Kanban as on any other Jira page.
JEditor is supported by Better PDF exporter for Jira
JEditor is supported by DoubleCheck for Jira and JSD
JEditor is supported by Email This Issue
Other awesome features:
- Paste and resize images (Ctrl+V)
- Paste tables from Excel (Ctrl+V)
- Mention users (@username or Ctrl+M)
- Insert checkboxes (or other form elements)
- Works on Scrum/Kanban boards
- Upload files (Ctrl+L)
- Easily apply styles/formatting
- Spell checker
- Source/HTML mode
- Search and replace
- Autosave
Reviews for cloud
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Reviews for server
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JEditor Cloud will become available soon.




Hi Sharath,
You can enable JEditor for any multi-line text request type field:
https://jeditor.zendesk.com/hc/en-us/articles/360015752851-Service-Desk
Reviews for Data Center
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Cloud Pricing
Server Pricing
Data Center Pricing
10 users$10 | 25 users$200 | 50 users$300 | 100 users$400 | 250 users$1,000 | 500 & upAdditional pricing details |
50 users$500/year | 100 users$700/year | 250 users$1,200/year | 500 users$1,700/year | 750 users$1,900/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Bobronix provides support for this app.
Bobronix provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 3.9.2 • Jira Server 7.3.0 - 8.16.1 • Released 2021-04-13
Summary
Bug fixes
Details
- Under certain circumstances, when editing a project-level template, the issue type field may randomly change its value;
- [JSM] When a template, bound to a JEditor for JSM field scheme, is missing, an NPE is thrown on the server-side when loading JSM pages;
- Under certain circumstances, JEditor CSV/TSV fails to remove HTML tags from exported data;
- JEditor XSS filter removes a style tag when that style tag is the first child;
- Fixed a problem with the Canned Responses toolbar in the Edit Comment dialog (JEditor failed to provide the correct issue context causing unrendered variables);
Versions
Version 3.9.2 • Jira Data Center 7.3.0 - 8.16.1 • Released 2021-04-13
Summary
Bug fixes
Details
- Under certain circumstances, when editing a project-level template, the issue type field may randomly change its value;
- [JSM] When a template, bound to a JEditor for JSM field scheme, is missing, an NPE is thrown on the server-side when loading JSM pages;
- Under certain circumstances, JEditor CSV/TSV fails to remove HTML tags from exported data;
- JEditor XSS filter removes a style tag when that style tag is the first child;
- Fixed a problem with the Canned Responses toolbar in the Edit Comment dialog (JEditor failed to provide the correct issue context causing unrendered variables);
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate JEditor - Rich Text Editor for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for JEditor - Rich Text Editor for Jira. You're prompted to log into MyAtlassian. JEditor - Rich Text Editor for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older JEditor - Rich Text Editor for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate JEditor - Rich Text Editor for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for JEditor - Rich Text Editor for Jira. You're prompted to log into MyAtlassian. JEditor - Rich Text Editor for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older JEditor - Rich Text Editor for Jira versions compatible with your instance, you can look through our version history page.