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    JEditor - Rich Text Editor for Jira

    by BobronixTop Vendor
    Bobronix is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.3.0 - 8.3.2 and more versions
    Versions available for Jira Server 4.4.4 - 7.2.15
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Bobronix supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Try it freeBuy it now

    Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

    Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

    Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

    Rich Text Editor

    Paste from anywhere

    Higher Productivity

    JEditor is the most powerful rich text editor for Jira. Insert screenshots, complex tables, tabs. Add code blocks and math. Use built-in templates and styles or create your own.

    With JEditor you can paste virtually anything from anywhere. Copy and paste from emails, documents, spreadsheets, intranet portals. All without losing data formatting.

    Create a set of HTML templates for every project and issue type. Configure JEditor to prepopulate system and/or custom fields on the Create Issue screen.

    More details

    JEditor renders a powerful, yet easy to use, rich text editor to simplify your daily issue editing routine.

    Paste formatted data - with JEditor you can paste from Word, Excel, Outlook without losing any formatting (browsers limitations apply)

    Service Desk compatible - JEditor for SD can be activated for any field on a customer portal providing visitors with an intuitive way to edit.

    Jira software compatible - JEditor works on Scrum/Kanban as on any other Jira page.

    JEditor is supported by Better PDF exporter for Jira

    JEditor is supported by DoubleCheck for Jira and JSD

    JEditor is supported by Email This Issue

    Other awesome features:

    • Paste and resize images (Ctrl+V)
    • Paste tables from Excel (Ctrl+V)
    • Mention users (@username or Ctrl+M)
    • Insert checkboxes (or other form elements)
    • Works on Scrum/Kanban boards
    • Upload files (Ctrl+L)
    • Easily apply styles/formatting
    • Spell checker
    • Source/HTML mode
    • Search and replace
    • Autosave

    Reviews for cloud

    (48)
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    by ThomasJ on 2016-09-28
    Jira 7.2 introduces a new "labs-mode" rich text editor that has a fair amount of overlap with jEditor. Unfortunately, enabling the labs editor seems to cause jEditor to malfunction. Any idea when this will get fixed?
    4 out of 5 found this review helpful
    Was this review helpful?YesNo
    by Gerbert Vandenberghe on 2016-04-08
    The editor has some functions that are not in the OOTB rich text editor. The major drawback is that is does not support wiki markup for those user who prefer to use wiki markup.
    3 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Rob Fisher on 2016-02-08
    A lot of small bugs, but works well most of the time
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Steven Segers on 2016-01-25
    The lack of rich editing capability in JIRA is a long standing pain point (See https://jira.atlassian.com/browse/JRA-8943). For a long time, Atlassian's standpoint on this issue was that it was not important. Recently they changed their message, so I'm hopeful that the situation will improve soon. This plugin compensates for the missing functionality in JIRA, which in itself is of course great. However, after using the plugin for a while I must say the integration with JIRA is quite poor: * You are no longer able to use WIKI syntax. (There is an option to switch to wiki-syntax, but as soon as someone else touches the issue, things get converted back to html) * Integration with the rest of JIRA is limited and buggy. * Behavior of the plugin is unpredictable. The javascript will break regularly. For people that do not use the WIKI syntax at all and don't make use of mentions, it might work, but personally, I cannot say I would recommenced this plugin.
    3 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Richard Frenkel on 2015-09-03
    The html code generated (or entered in code view) often results in Jira throwing exceptions. If one hasn't copied the text one entered, it is then lost. If one has, one can paste it back in and in code view clean up the tags that seem to cause the issues. Several times if needed. While we developers have learned how to work with the tool, it is not suitable for clients (we've tried).
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
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    Reviews for server

    (48)
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    by Khanh Vo on 2019-07-12
    Is JEditor is available or support for DC now? Can I buy the Server version and install for my DC? Will it work?
    Was this review helpful?YesNo
    Bobronix

    Hi Khanh,

    Thank you for the feedback. JEditor DC will be released within 30 days. The Server version will work just fine in the DC environment. There're no known incompatibility issues.

    by William Yeack on 2019-01-15
    This is an absolute must-have for JIRA.
    Was this review helpful?YesNo
    by 姜志宏 on 2018-12-17
    Is there a future for support DC?
    1 out of 1 found this review helpful
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    Bobronix

    JEditor Data Center Edition will be available very soon.

    by Gavad Khan on 2018-09-17
    All attachments uploaded/linked by JEDITOR are unsecured (not respecting JIRA authentication token). If anyone know the direct URL of JEDITOR attachment then he/she can download the attachment without login into JIRA. Think, if anyone send description field text data via CSV export to external parties, then they can access/download attachments just hitting the attachment URL in browser. I found this issue while working on jeditor version 2.3.19. I don't know if this issue already fixed in latest version
    Was this review helpful?YesNo
    Bobronix

    Hi Gavad,

    Thank you for your feedback.

    Actually, you can enable the mandatory authentication in JEditor Configuration > Settings. Parameter's name is Require Auth.

    by Tom Hug on 2018-02-26
    We use JEditor since years and we appreciate very much it's development. As far as our knowledge goes, no other Editor has that many features as JEditor. The editor has all the options you possibly want and even more: With the possibility of defining your own styles and creating any templates, you can use complex designs which otherwise would need deeper HTML knowhow from the normal user. The development team listens to new suggestions and is very quick in realizing them. The same is for bugs: once reported, they are fixed very fast. Maybe those complaining about bugs should try to inform the developers and they might experience the same. What we miss is a good documentation, which currently is not available. But so far we managed to find out how the different settings work, since they are somehow intuitive. To those that want to use markup language we suggest to use the built-in Editor of Jira. Overall, it is the best you can get for rich text editing in Jira and even compared to other rich text editors outside of Jira one of the best.
    Was this review helpful?YesNo
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    Reviews for Data Center

    (48)
    Sign in to write a review
    by ThomasJ on 2016-09-28
    Jira 7.2 introduces a new "labs-mode" rich text editor that has a fair amount of overlap with jEditor. Unfortunately, enabling the labs editor seems to cause jEditor to malfunction. Any idea when this will get fixed?
    4 out of 5 found this review helpful
    Was this review helpful?YesNo
    by Gerbert Vandenberghe on 2016-04-08
    The editor has some functions that are not in the OOTB rich text editor. The major drawback is that is does not support wiki markup for those user who prefer to use wiki markup.
    3 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Rob Fisher on 2016-02-08
    A lot of small bugs, but works well most of the time
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Steven Segers on 2016-01-25
    The lack of rich editing capability in JIRA is a long standing pain point (See https://jira.atlassian.com/browse/JRA-8943). For a long time, Atlassian's standpoint on this issue was that it was not important. Recently they changed their message, so I'm hopeful that the situation will improve soon. This plugin compensates for the missing functionality in JIRA, which in itself is of course great. However, after using the plugin for a while I must say the integration with JIRA is quite poor: * You are no longer able to use WIKI syntax. (There is an option to switch to wiki-syntax, but as soon as someone else touches the issue, things get converted back to html) * Integration with the rest of JIRA is limited and buggy. * Behavior of the plugin is unpredictable. The javascript will break regularly. For people that do not use the WIKI syntax at all and don't make use of mentions, it might work, but personally, I cannot say I would recommenced this plugin.
    3 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Richard Frenkel on 2015-09-03
    The html code generated (or entered in code view) often results in Jira throwing exceptions. If one hasn't copied the text one entered, it is then lost. If one has, one can paste it back in and in code view clean up the tags that seem to cause the issues. Several times if needed. While we developers have learned how to work with the tool, it is not suitable for clients (we've tried).
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Read more reviews

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$20050 users$300100 users$400250 users$1,000500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Bobronix is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.0.13 • Jira Server 7.3.0 - 8.3.2 • Released 2019-08-21

    Summary

    Bug fixes

    Details

    • [FF] Copy-pasting description from Issue View into an editor instance fails in Firefox
    • [SD, IE] Fixed JEditor for SD in customer portals under IE11
    • Renderer parts boundary sequence appear in some outgoing emails
    • Fixed caching of immutable images served by JEditor proprietary controller
    • JEditor fails to pre-populate sub-tasks created via REST API when Prepopulate Blank Fields is enabled

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate JEditor - Rich Text Editor for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for JEditor - Rich Text Editor for Jira. You're prompted to log into MyAtlassian. JEditor - Rich Text Editor for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older JEditor - Rich Text Editor for Jira versions compatible with your instance, you can look through our version history page.

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