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Key highlights of the appIdentify unused Jira and Confluence licenses with ghost seat detection and utilization analytics
More details
UserLens scans your Jira and Confluence users to surface ghost seats - users who hold a license but show no activity.
Key features:
- Ghost seat detection across Jira and Confluence
- Activity analysis: assignments, comments, transitions, edits, work logs
- Utilization metrics, health grade, and trend history
- Per-project and per-space scope breakdown
- Exportable PDF and CSV reports
- Transparent methodology with configurable ghost thresholds
100% read-only. No admin credentials required. No changes to your Atlassian configuration.
Free plan: full Jira and Confluence scan, top ghost seats visible.
Pro plan: full user table, filters, search, 12 months of trends, exports, configurable thresholds, daily auto-scans.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
UserLens integrates with your Atlassian app
Version information
Version 3.2.0•for Jira Cloud
- Release date
- May 31st 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial