Table Grid Editor [Legacy Version]

JIRA admins please be aware of this dangerous plugin!! We recently upgrade to JIRA v10 and iDalko Table Gird plugin v1.30.9-jira10-jira10.3 Ever since the upgrade, we started seeing database locking issue caused by this plugin. A mystery 'alter' SQL query causes database session locking that no one can access JIRA. We have to disable the plugin entirely to bring our JIRA back to normal state.

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  Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

  Hi Ge,

  We are actively working on your issue and it looks like is related to an indexing issue of a table of 5 million entries. Depending of the configuration of your database instance this can lead to a locking problem. The new version of TGE is adding an index to the primary key to improve the overal performance. It seems that your database setup is imposing a lock while this indexing is happening. It looks like an exceptional case. We will continue to root cause what is going on and ensure that this problem get behind all of us. Customers that might encounter a similar issue are always welcome to reach out to our support. Ge Bai - we can continue this discussion on the ticket you raised. Let me know your preference.

Hi Team, We have a ongoing request "SOLV-7779 Data Receiver not able to map when Data Source is Jira Field" . Which has been going on from 3 months, this plugin is very very unrealistic , it's released incomplete , without proper testing. We have created a table which receives value using data receiver, but the data gets wiped out as soon as we hit Issue Create Button, we have raised the request with vendor, but they are not really supportive, and not at all supporting well. In addition they have mentioned that Table Grid next gen will be used going forward and current Table grid will not be supported with higher versions of JIRA. How can you release a non- tested version and say it won't be supported ? We have 10k user base and we have been struggling to fix all this issues and really getting no support. PLEASE DO NOT RELEASE A NEW VERSION WITHOUT TESTING.

Very powerful but quite complicated to learn however after some time I cannot live without it.

After setting up the AddOn in JIRA I had to realize it unfortunately does not work in Jira Service Desk portal, where I need it. The grid is not displayed, only the fiel title. What a pity :-(

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  Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

  Hello Markus,

  It's written in our documentation that Table Grid Editor field is not available for Jira Service Desk. Here is the corresponding FAQ article https://docs.idalko.com/tgng/display/TGED/Service+Desk+Compatibility. The only field provided by our add-on that available on Service Desk is Multi-Level Cascade Field. We also have a new product called Table Grid Next Generation which also has a table functionality and fully compatible with Jira Service Desk.

  Feel free to ask any questions in our support channel https://support.idalko.com/servicedesk/customer/portal/5 and live chat on our website and documentation.

  Ihor