OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSee which support queue is rotting, at a glance — before your customers have to tell you
Supporting media
More details
Queue Aging Heatmap does one job: it shows you which support queues are rotting. Rows are your queues, priorities, or agents. Columns are age buckets. Old and piling up glows red; fresh and quiet stays calm. Click any cell to see the actual tickets and jump straight to them.
Built on Atlassian Forge. No data ever leaves Atlassian's infrastructure — no external servers, no analytics, no third parties. Free for up to 10 users.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Queue Aging Heatmap — Stale Ticket Reports for JSM integrates with your Atlassian app
Version information
Version 4.6.0•for Jira Cloud
- Release date
- Aug 12th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial