OVERALL RATINGS
SUPPORT
- Partner Supported
Showing details for Cloud
Overview
Reviews
Pricing
Privacy & Security
Support
Installation
Key highlights of the appConnect Jira Service Management with Telegram to make your support faster, smoother, and available across multiple channels
More details
TelegramBridge Features:
- Real-time two-way messaging between Telegram and Jira Service Management across multiple projects.
- Group chat support: receive messages from multiple users in a single conversation, with all group messages automatically relayed into Jira issues and tagged with the group name for clear tracking and identification
- Issue notifications: users get confirmation with the Jira issue key when a task is created.
- Selective processing: admins define which message types are sent to Jira, others are ignored.
- Attachments: files from JSM public comments are securely forwarded to the user’s chat.
- Explanatory notes: system-generated context notes appended to chatbot messages for agents.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
TelegramBridge integrates with your Atlassian app
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Jan 4th 2026
- Summary
- New Features: Group Chat Support and Issue Creation Notifications
- Details
Group Chat Support
TelegramBridge now supports group chats in addition to private chats. When you add the bot to a Telegram group, all messages from group members will be forwarded to Jira.
Key highlights:
- Messages from group chats automatically include the group name in the issue summary (e.g., [Group Name] Telegram message from John Doe)
- Issue description includes a new "Group Name" field for easy identification
- All message types are supported: text, photos, documents, videos, voice messages, video notes, stickers, contacts, and locations
- When the bot is removed from a group, a comment is automatically added to the associated Jira issue notifying the team
Issue Creation Notification Setting
A new configuration option has been added to control whether users receive a Telegram notification when a new Jira issue is created.
- Payment model
- Paid via Atlassian
- License type
- Commercial