TelegramBridge

TelegramBridge Features:

💬 Real-time two-way messaging between Telegram and Jira Service Management across multiple spaces.

👁️‍🗨️ Group chat support: receive messages from multiple users in a single conversation, with all group messages automatically relayed into Jira work items and tagged with the group name for clear tracking and identification

🚩 Work item notifications: users get confirmation with the Jira work item key when a ticket is created or resolved.

✅ Selective processing: admins define which message types are sent to Jira, others are ignored.

📎Attachments: files from JSM public comments are securely forwarded to the user’s chat.

📝 Explanatory notes: system-generated context notes appended to chatbot messages for agents.

⚡ Ticket creation via Telegram command only (optional): Jira tickets are created exclusively when the user sends a predefined command in the Telegram bot, preventing casual chat messages from generating unnecessary tickets.