TelegramBridge

works with Jira Cloud

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Overview

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Installation

Key highlights of the appConnect Jira Service Management with Telegram to make your support faster, smoother, and available across multiple channels

TelegramBridge provides the following configurable features:

Real-Time Messaging Across Multiple Jira Projects
Connect Telegram to Jira Service Management and streamline two-way communication across many spaces
Selective Processing of Incoming Chatbot Messages
Administrators can define which types of user messages should be relayed to Jira issues.
Only selected types will be processed; others will be ignored.
Forward Attachments from JSM to Chatbot
Files attached to public comments in JSM will be securely forwarded to the user's chat via integration.
Include Explanatory Notes in Chatbot Messages
System-generated notes can be appended to user messages sent from the chatbot to JSM, helping agents understand the context and origin of incoming communication.

App documentation
Comprehensive set of documentation from the partner on how this app works

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

This app is not part of the Marketplace Bug Bounty program.

TelegramBridge integrates with your Atlassian app

Version 2.0.0•for Jira Cloud

Release date: Dec 9th 2025
Summary: Initial release
Details: Our first release brings Telegram into Jira Service Management, enabling quick, two-way messaging across all your projects. A simple start to smoother, faster support
Payment model: Paid via Atlassian
License type: Commercial