Zephyr Essential - Test Management for Jira

How can we automate the testresults of playwright to zephyr Essentials ?. There is no executionurl in Essentials.

• 

  SmartBear

  Hi Savitha,

  I am sorry to hear you’ve had a frustrating experience.

  You should be able to achieve this using the following endpoint.

  https://developer.smartbear.com/zephyr-squad/default/zephyr-essential-cloud-api-v-2-8#/Automations/createJUnitExecutions

  I would really like to understand what’s happening in your case. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? We’ll review it together and work toward a solution.

  Best regards,

  Sanjeev Pande

Unreliable, slow to use and create test cases - tell me what benefit does this really have over using Excel spreadsheets?

• 

  SmartBear

  Hi Ellis,

  I am sorry to hear about the performance issues you’ve been facing. We can absolutely work with you to identify what’s causing them and get this resolved. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? Once I have that information, we can look at the next steps and resolutions together.

  Thank you for sharing your feedback — we truly appreciate it.

  Best regards,

  Sanjeev Pande

We are currently unable to create, update, or view test cases in our Jira project. The following API call consistently returns a 500 Internal Server Error:POST https://prod-play.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution Despite submitting a support request via the contact form a few weeks ago, we have not received any response. This issue is blocking our work, and we would appreciate an update or assistance as soon as possible.

• 

  SmartBear

  Hi Aldana,

  Sorry for the inconvenience you have experienced. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? Your experience matters deeply to us, and I’d like to make sure we get this resolved as quickly as possible.

  Thank you for bringing this to our attention, and I appreciate your patience while we sort this out.

  Best regards,

  Sanjeev Pande

• 

  SmartBear

  We're truly sorry to hear you're unhappy with Zephyr. While your review didn't include specific details, I'd really appreciate the chance to understand what went wrong and make things right. Your experience matters deeply to us. Please feel free to reach out directly to me at dallas.demarr@smartbear.com.

  Dallas de Marr

  Director of Product Management