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Posted on Apr 14, 2026
When are you planning to release for Jira 11? We're really looking forward to it.
Posted on Feb 26, 2026
How can we automate the testresults of playwright to zephyr Essentials ?. There is no executionurl in Essentials.
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SmartBear
Hi Savitha,
I am sorry to hear you’ve had a frustrating experience.
You should be able to achieve this using the following endpoint.
I would really like to understand what’s happening in your case. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? We’ll review it together and work toward a solution.
Best regards,
Sanjeev Pande
Posted on Sep 24, 2025
Unreliable, slow to use and create test cases - tell me what benefit does this really have over using Excel spreadsheets?
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SmartBear
Hi Ellis,
I am sorry to hear about the performance issues you’ve been facing. We can absolutely work with you to identify what’s causing them and get this resolved. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? Once I have that information, we can look at the next steps and resolutions together.
Thank you for sharing your feedback — we truly appreciate it.
Best regards,
Sanjeev Pande
Posted on Sep 9, 2025
We are currently unable to create, update, or view test cases in our Jira project. The following API call consistently returns a 500 Internal Server Error:POST https://prod-play.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution Despite submitting a support request via the contact form a few weeks ago, we have not received any response. This issue is blocking our work, and we would appreciate an update or assistance as soon as possible.
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SmartBear
Hi Aldana,
Sorry for the inconvenience you have experienced. Could you please reach out to me at sanjeev.pande@smartbear.com with the details of your instance? Your experience matters deeply to us, and I’d like to make sure we get this resolved as quickly as possible.
Thank you for bringing this to our attention, and I appreciate your patience while we sort this out.
Best regards,
Sanjeev Pande
