19,412
Customers have installed this app in at least 19,412 active instances.
19,412
Customers have installed this app in at least 19,412 active instances.
19,412
Customers have installed this app in at least 19,412 active instances.
    by SmartBearfor Jira Cloud, Jira Server 8.0.0 - 8.16.1, Jira Data Center 8.0.0 - 8.16.1 and more versions
    Versions available for Jira Server 5.0 - 7.13.18
    Jira Data Center 7.2.9 - 7.13.18
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    Flexible, single-project test management

    Bring BDD, Automation & Test Management Together

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Zephyr Squad makes it easy for Agile teams familiar with Jira to start testing immediately.

    Integrate with Cucumber for Jira to bring the power of BDD into Zephyr Squad and Jira. Synchronize your automated test results through SmartBear test case automation tools and popular open source testing frameworks.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    Flexible, single-project test management

    Integrate Automation & CI Tools

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Zephyr Squad makes it easy for Agile teams familiar with Jira to start testing immediately.

    Advance test automation and increase testing efficiency by integrating popular CI solutions and leading test automation tools such as TestComplete, CrossBrowserTesting, and more.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    Flexible, single-project test management

    Integrate Automation & CI Tools

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Zephyr Squad makes it easy for Agile teams familiar with Jira to start testing immediately.

    Advance test automation and increase testing efficiency by integrating popular CI solutions and leading test automation tools such as TestComplete, CrossBrowserTesting, and more.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    More details

    🎉 Zephyr for Jira is now Zephyr Squad

    🎥 Watch Live Demo

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘Zephyr is able to take care both automated cases(through java selenium) and manual case by integrate with Jira…' - Yanxin ⭐️⭐️⭐️⭐️

    Features:

    💡 Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Cucumber BDD

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL
    • Analyze metrics with Jira Dashboards through Agile Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore SmartBear TM tools

    More details

    🎥 Watch Live Demo

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘The bilateral compatibility with JIRA makes it one stop shop for Test management'⭐️⭐️⭐️⭐️

    Features:

    💡Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Gherkin

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL/ZQL
    • Analyze metrics with Jira Dashboards through Agile Test Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore all SmartBear Zephyr Solutions

    More details

    🎥 Watch Live Demo

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘The bilateral compatibility with JIRA makes it one stop shop for Test management'⭐️⭐️⭐️⭐️

    Features:

    💡Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Gherkin

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL/ZQL
    • Analyze metrics with Jira Dashboards through Agile Test Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore all SmartBear Zephyr Solutions

    Reviews for cloud

    (719)
    Sign in to write a review
    by Minakshee Gharge on 2021-05-14
    We really appreciate the efforts taken by the support team to solve our Issue. 1.The team has continuously taking follow-ups since the issue is reported till its closure. 2.The team tried to resolve the issue as soon as possible by providing multiple solutions 3.quick replies to our problems over mail and meetings are very much appreciated. Thanks
    Was this review helpful?YesNo
    by Joleen Kantola on 2021-05-03
    Great customer support! When I had questions about this app, the support team got back to me quickly with the information I needed.
    Was this review helpful?YesNo
    SmartBear

    Hi Joleen,

    We love our amazing support team, but most of all we love hearing directly from our customers how their issues got resolved quickly. Happy testing!

    - The Zephyr Team

    by Abhishek S S on 2021-04-30
    Good tool. More enhancements are expected
    Was this review helpful?YesNo
    SmartBear

    Abhishek,

    Thank you for your feedback. We are constantly upgrading our tools, so look for more reporting and charts in some of our upcoming releases.

    - The Zephyr Team

    by Tim Munn on 2021-04-28
    Test case creation could not be done as a one stage process. This made the app unusable for our team. Was actually hard to find where and how to add test steps in the documentation, as it was not clear there were proceeding steps that had to be done.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Darren Xie on 2021-04-23
    Our team has used Zephyr for JIRA Cloud for several years for the test cases management. Overall we feel it's pretty good with strong functions. Even if there are some minor issues, the support team can respond and resolve quickly. Thanks.
    Was this review helpful?YesNo

    Reviews for server

    (719)
    Sign in to write a review
    by Mercedes Marotta Kelly on 2021-05-11
    Zephyr support is great. They helped me immediately. It feels safe to know that there are very understanding people with the right knowledge behind the app. Thanks
    Was this review helpful?YesNo
    by Kumar Saurav on 2021-04-14
    Zephyr support is very helpful. We recently encountered a problem while adding attachments to test step and the support provided by Zephyr was outstanding. They are very knowledgeable and helpful and kept a critical priority throughout the entire process. I would highly recommend this product!
    Was this review helpful?YesNo
    by Paul Guenkel on 2021-03-22
    Zephyr has a great support team there! The team appears very experienced and customer minded. We got supported with an analysis of- and resolution for our issue in the shortest time possible. There can't go much wrong with a support like this - many thanks!
    Was this review helpful?YesNo
    by kolagani snehavalli on 2021-03-11
    Zephyr support is very helpful and prompt. We recently encountered a problem with JIRA and our Zephyr add-on and the support provided by Zephyr was outstanding. They are very knowledgeable and helpful and kept a critical priority throughout the entire process. I would highly recommend this product!
    Was this review helpful?YesNo
    by alexanderlinton on 2021-03-05
    I'm a huge fan of the new updates that have been made to the Zephyr environment. The internal import tool is a massive improvement over the former third party application. In addition, it is easy and intuitive to run testing through the Zephyr tool. Our clients were very pleased with how easy it was to use, and testing was a big success in part thanks to Zephyr.
    Was this review helpful?YesNo
    SmartBear

    Thank you for the feedback!

    We are happy that the process of importing test cases has been made easier through the work from our Product and Dev teams.

    Reviews for Data Center

    (719)
    Sign in to write a review
    by Emeric Heneffe on 2021-03-17
    I was not able to enable Zephyr on JIRA Server. I contacted the support of Zephyr and Atlassian and we figured it out. It is not possible to run it using a test instance with H2 DB. Support for my issue was fine.
    Was this review helpful?YesNo
    by Nooka R Gundela on 2021-03-05
    I reached out for an issue that has been bothersome to our testers and Zephyr Support jumped right in to provide their recommendations which helped us resolve the issue pretty quickly. I appreciate the quick turnaround time that you took to work this request. Thank you (especially to Reena for her prompt responses)!!
    Was this review helpful?YesNo
    by Beth Hopper on 2021-02-10
    I have used Zephyr for a longer period than I have used Jira. I think it is one of the best Test Case Management Systems out there. It gives me all the features I need and the integrations are solid. I have been a user of this app for almost 10 years. I have looked at other solutions, and none still rival Zephyr. Anytime I have ever needed support, they have been all over it. I am as happy now, as I have been for a LONG time. Thank you, guys!
    Was this review helpful?YesNo
    by sindija.petersone on 2021-01-19
    We provide Zephyr for Jira for our projects, which helps in test management, and it works well and meets all our requirements. If we have any questions or something is not working as expected, we can contact Zephy Support and they will always be happy to help. They react quickly and explain the problem and its solution. I really recommend this app.
    Was this review helpful?YesNo
    by Amardeep Singh on 2021-01-04
    Thanks for helping out with the DB issue, It took time for resolving but the released patch version helped to resolve the issue which improved our DB performance Completely satisfied with the Zephyr support and developer team.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$20025 users$1,50050 users$3,000100 users$5,000250 users$9,000500 & upAdditional pricing details
    50 users$3,000/year100 users$5,000/year250 users$9,000/year500 users$11,000/year750 users$14,000/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $4.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    SmartBear provides support for this app.

    SmartBear provides support for this app.

    SmartBear provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Versions

    Jira Cloud Released 2021-05-10

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 6.1.0.61009111 Jira Server 8.0.0 - 8.16.1 Released 2021-05-13

    Summary

    Feature Release

    Details

    This release has the functionality to support Zephyr Squad data migrations when the Jira instance is migrated from server/DC to Jira cloud using Jira Cloud Migration Assistant (JCMA)

    Versions

    Version 6.1.0.61009111 Jira Data Center 8.0.0 - 8.16.1 Released 2021-05-13

    Summary

    Feature Release

    Details

    This release has the functionality to support Zephyr Squad data migrations when the Jira instance is migrated from server/DC to Jira cloud using Jira Cloud Migration Assistant (JCMA)

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Zephyr Squad - Test Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Zephyr Squad - Test Management for Jira. You're prompted to log into MyAtlassian. Zephyr Squad - Test Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Zephyr Squad - Test Management for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Zephyr Squad - Test Management for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Zephyr Squad - Test Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Zephyr Squad - Test Management for Jira. You're prompted to log into MyAtlassian. Zephyr Squad - Test Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Zephyr Squad - Test Management for Jira versions compatible with your instance, you can look through our version history page.

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