18,613
Customers have installed this app in at least 18,613 active instances.
18,613
Customers have installed this app in at least 18,613 active instances.
18,613
Customers have installed this app in at least 18,613 active instances.
    by SmartBearfor Jira Cloud, Jira Server 8.0.0 - 8.15.0, Jira Data Center 8.0.0 - 8.15.0 and more versions
    Versions available for Jira Server 5.0 - 7.13.18
    Jira Data Center 7.2.9 - 7.13.18
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    SmartBear supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    A flexible test management solution inside Jira, perfect for Agile teams focusing on Test Design, Execution, and Test Automation

    Flexible, single-project test management

    Bring BDD, Automation & Test Management Together

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Z4J makes it easy for Agile teams already familiar with Jira to start testing immediately.

    Integrate with Cucumber for Jira to bring the power of BDD into Zephyr and Jira. Synchronize your automated test results through SmartBear test case automation tools and popular open source testing frameworks.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    Flexible, single-project test management

    Integrate Automation & CI Tools

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Z4J makes it easy for Agile teams already familiar with Jira to start testing immediately.

    Advance test automation and increase testing efficiency by integrating popular CI solutions and leading test automation tools such as TestComplete, CrossBrowserTesting, and more.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    Flexible, single-project test management

    Integrate Automation & CI Tools

    Impactful, real-time metrics for Agile teams

    Get started with manual and automated testing with minimal disruption to your Jira environment. Simple and tightly integrated, Z4J makes it easy for Agile teams already familiar with Jira to start testing immediately.

    Advance test automation and increase testing efficiency by integrating popular CI solutions and leading test automation tools such as TestComplete, CrossBrowserTesting, and more.

    Make informed software release decisions with real-time results and keep Agile teams in sync on quality initiatives with end-to-end traceability, and a variety of test metric gadgets.

    More details

    🎥 Watch Live Demo!

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘Zephyr is able to take care both automated cases(through java selenium) and manual case by integrate with Jira…' - Yanxin⭐️⭐️⭐️⭐️

    Features:

    💡Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Cucumber BDD

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL/ZQL
    • Analyze metrics with Jira Dashboards through Agile Test Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore all SmartBear Zephyr Solutions

    More details

    🎥 Watch Live Demo!

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘The bilateral compatibility with JIRA makes it one stop shop for Test management'⭐️⭐️⭐️⭐️

    Features:

    💡Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Gherkin

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL/ZQL
    • Analyze metrics with Jira Dashboards through Agile Test Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore all SmartBear Zephyr Solutions

    More details

    🎥 Watch Live Demo!

    🌎 See why customers trust us

    🧰 Why Zephyr?

    ‘The bilateral compatibility with JIRA makes it one stop shop for Test management'⭐️⭐️⭐️⭐️

    Features:

    💡Improve Test Planning & Execution

    • Link tests to other Jira issue types
    • Plan ad hoc or structured test cycles
    • Customize test execution fields & status
    • Align teams by using Gherkin

    📡 Synchronize Test Results

    📊 Advance Traceability & Reporting

    • Track coverage with traceability between Requirements, Tests, & Defects
    • Explore your work with JQL/ZQL
    • Analyze metrics with Jira Dashboards through Agile Test Boards & flexible gadgets

    🛠 Support

    M-F, 12am–8pm ET except US Holidays

    Supports De, Fr, Es, Ru, Ko, Ja, Zh, Tr

    🔎 Explore all SmartBear Zephyr Solutions

    Reviews for cloud

    (695)
    Sign in to write a review
    by Terribeth Beasley on 2021-02-16
    Too much missing functionality makes things harder. Not being able to repeat tests without creating another cycle is time consuming.
    Was this review helpful?YesNo
    by Pragati Gaonkar on 2021-02-11
    Anandraj Veerabadra helped me resolve my issue with Zephyr TC management tool where I was not able to access Test Steps and Execution. It was critical for me since it was stopping me from my day to day activity. I was very happy when I got the quick response and the resolution. Thanks, team.
    Was this review helpful?YesNo
    by Mohammed Muzammil Khan on 2021-02-10
    Bibek help me with the quick resolution of the issue faced while importing the test cases. The commitment was outstanding and to the point. Thanks for the resolution.
    Was this review helpful?YesNo
    by sharad poman on 2021-02-06
    good
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Udi Muduganti on 2021-02-06
    Bibek & Alberto have helped us resolve some initial challenges we had. Thank you for the help. Looking forward to use this tool.
    Was this review helpful?YesNo
    SmartBear

    Hello Udi,

    We are sorry that you are having trouble. Unfortunately, we do not see any support tickets open for our customer care team.

    We want to resolve this issue with communication and your support case. Please contact us via email, steven.colon@smartbear.com, with the support case number so that we can help you.

    If you don't have a support case number, it is possible that a ticket was not created properly. Support tickets can be created here- https://support.smartbear.com/zephyr-for-jira/message/

    We look forward to helping you.

    Reviews for server

    (695)
    Sign in to write a review
    by jajusandeep1 on 2021-02-15
    Jira case #00463703 I was facing business critical issue on Jira while importing cases in to Jira via Excel. Many tried but in vain. Ruchi along with Vishal helped me resolve this issue in time and I was able to perform my activities. Cheers to team on good work. Looking forward for such support in future,
    Was this review helpful?YesNo
    by Ritesh Singh on 2021-02-10
    Though it took time but it was useful after solution provided by support team. Support was quick and worthy. Thanks team.
    Was this review helpful?YesNo
    by Hannes Medwed on 2021-02-02
    Quick and competent customer support. It was the second time where our issue was solved in shortest time. That's the way how support must be :-)
    Was this review helpful?YesNo
    by Joshua Issac on 2021-02-01
    Good customer service and support. One of the teams at my company had a problem creating Test Automations. SmartBear set up an online meeting with me, and after I demonstrated the issue, they were able to quickly find a clean solution that resolved the issue for us.
    Was this review helpful?YesNo
    by Andrew Chadwell on 2021-01-21
    Worked with zephyr for years, They continue to improve and that's really all anyone can ask. Great support, quick reply. Thank you from OCLC, Inc.
    Was this review helpful?YesNo

    Reviews for Data Center

    (695)
    Sign in to write a review
    by Beth Hopper on 2021-02-10
    I have used Zephyr for a longer period than I have used Jira. I think it is one of the best Test Case Management Systems out there. It gives me all the features I need and the integrations are solid. I have been a user of this app for almost 10 years. I have looked at other solutions, and none still rival Zephyr. Anytime I have ever needed support, they have been all over it. I am as happy now, as I have been for a LONG time. Thank you, guys!
    Was this review helpful?YesNo
    by sindija.petersone on 2021-01-19
    We provide Zephyr for Jira for our projects, which helps in test management, and it works well and meets all our requirements. If we have any questions or something is not working as expected, we can contact Zephy Support and they will always be happy to help. They react quickly and explain the problem and its solution. I really recommend this app.
    Was this review helpful?YesNo
    by Amardeep Singh on 2021-01-04
    Thanks for helping out with the DB issue, It took time for resolving but the released patch version helped to resolve the issue which improved our DB performance Completely satisfied with the Zephyr support and developer team.
    Was this review helpful?YesNo
    by Mindaugas Kancevicius on 2020-11-20
    Good support, easy communication, quick reaction and permanent solutions provided.
    Was this review helpful?YesNo
    by YANCHEN LI on 2020-03-23
    very poor customer support compare to any other add-on vendor we met. We raised a support ticket for index issue. It has been a few weeks and until now i still haven't got any update. I even loop steven.colon@smartbear.com in the email last week and asked for setup a call, but no one reply at all.
    3 out of 3 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$20025 users$1,50050 users$3,000100 users$5,000250 users$9,000500 & upAdditional pricing details
    50 users$3,000/year100 users$5,000/year250 users$9,000/year500 users$11,000/year750 users$14,000/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $4.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    SmartBear provides support for this app.

    SmartBear provides support for this app.

    SmartBear provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Versions

    Jira Cloud Released 2021-02-23

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 6.0.1.60108991 Jira Server 8.0.0 - 8.15.0 Released 2021-02-23

    Summary

    Feature and Compatibility Release

    Details

    This release is a compatibility release for Jira 8.15.0 version and also has the following features,

    Features

    • Basic Search view is now available in the Search Test Executions page along with the advanced view options. Users can easily filter the result set using the basic search drop down rather than writing queries in the advanced view.
    • Have the ability to sort issues based on the Issue key rather than issue ID. This will make it more intuitive for teams to use this option rather than using the current default option of sorting by issue ID which was not sorting the executions as expected especially when the issues are moved from/to other projects.
    • Autocomplete enabled for label fields in Jira when the same is being added through the Test automation menu for default values of mandatory fields.

    Versions

    Version 6.0.1.60108991 Jira Data Center 8.0.0 - 8.15.0 Released 2021-02-23

    Summary

    ​Feature and Compatibility Release

    Details

    This release is a compatibility release for Jira 8.15.0 version and also has the following features,

    Features

    • Basic Search view is now available in the Search Test Executions page along with the advanced view options. Users can easily filter the result set using the basic search drop down rather than writing queries in the advanced view.
    • Have the ability to sort issues based on the Issue key rather than issue ID. This will make it more intuitive for teams to use this option rather than using the current default option of sorting by issue ID which was not sorting the executions as expected especially when the issues are moved from/to other projects.
    • Autocomplete enabled for label fields in Jira when the same is being added through the Test automation menu for default values of mandatory fields.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Zephyr for Jira - Test Management via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Zephyr for Jira - Test Management. You're prompted to log into MyAtlassian. Zephyr for Jira - Test Management begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Zephyr for Jira - Test Management versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Zephyr for Jira - Test Management.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Zephyr for Jira - Test Management via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Zephyr for Jira - Test Management. You're prompted to log into MyAtlassian. Zephyr for Jira - Test Management begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Zephyr for Jira - Test Management versions compatible with your instance, you can look through our version history page.

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