This app has been archived

You may still get support information and download previous versions of this app. Learn more.

Azure Communication Services for Jira

Last modified 2023-08-16 • 9 downloads • By Alpha Serve (a Tempo Software company)

Support

To check known issues (or if you want to file one), view this app's issue tracker.

To learn more about the app, you should:

This is a supported app, so you may contact the vendor (or support contact) for help:

Alpha Serve (a Tempo Software company)
https://www.alphaservesp.com
support-as@tempo.io

Description

Communicate Directly from Jira & Jira SM


Start or schedule the audio or video calls directly from Jira and Jira Service Management. Join the conversation by the short link. You no more need to switch to other tools to reach out to your customers.



Meet to Perform Better


Contact your customers to solve issues better directly from the Jira Service Desk ticket or Jira Software issue. Invite colleagues easily to join meetings. Track the communication history in comments.



Share Your Screen


Use screen sharing sessions for quick problem-solving. Get more involved customers with a brilliant support experience.



More details


Azure Communication Services for Jira allow users to connect for a call, a video meeting or a screen sharing session directly from Jira Software issue or Jira Service Management ticket.

Features:

  • start an instant meeting just with one button in the issue
  • schedule a meeting to a suitable time later
  • invite watchers, reporters or other team members to quickly join by a short link
  • see the full contact history in the issue comments
  • have users notified by email
  • high-level support from the Vendor
  • understandable User Guide

Find a better and quicker solution to any issues you may have in Jira Service Management or Jira Software. Keep the committed high service level by reaching out to users easily.

Combine your Jira experience with a reliable communication service from Microsoft.

You must have a Microsoft Azure Communication Services account to use our application. Please, go to MS Azure portal for more details.

Try the app for free now!

Version history